Missing iTunes Purchased Audiobooks after iTunes Version Update

HELP! I recently updated my iTunes version on my laptop. Afterwards, I plugged my iPhone5 into the laptop and it synced as it usually does, however, I am now missing audiobooks and other files that I purchased via iTunes. Where can I go to recover these files? I have tried to pull them from my iCloud but they apparently are not yet able to be backed up by iCloud. Where can I go to retrieve all these files?

Audiobooks are currently a one-time only download them the store, but depending upon what country that you are in you might be able to redownload music, films and tv shows, either via the Purchased link under Quicklinks onthe right-hand side of the iTunes store home page on your computer's iTunes, or the Purchased tab in the iTunes store app (apps can be redownloaded via the Purchased link on your computer and the Purchased tab in the App Store app). For the audiobooks, if you don't have them in the Books part of your computer's iTunes library nor on your backup of your downloads, then if they are still in your country's store then you can try contacting iTunes Support and see if they will grant you a redownload : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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    39 com.apple.iTunes 0x0003ae68 0x1000 + 0x39e68
    40 com.apple.iTunes 0x0024c994 0x1000 + 0x24b994
    41 com.apple.iTunes 0x00009dfc 0x1000 + 0x8dfc
    42 com.apple.iTunes 0x00009b00 0x1000 + 0x8b00
    Thread 1:
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    1 libSystem.B.dylib 0x900073f8 mach_msg + 0x38
    2 com.apple.CoreFoundation 0x901c2258 __CFRunLoopRun + 0x350
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    0x902b0000 - 0x90529fff com.apple.CoreServices.CarbonCore 10.3.7 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
    0x90584000 - 0x905d2fff com.apple.print.framework.Print 3.3 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
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    0x9065a000 - 0x90692fff com.apple.AE 1.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
    0x90940000 - 0x909b3fff com.apple.DesktopServices 1.2.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    0x909f0000 - 0x90a03fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x90a20000 - 0x90b7bfff com.apple.Foundation 6.3.8 (500.61) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x91240000 - 0x91326fff QuickTimeH264.altivec /System/Library/QuickTime/QuickTimeH264.component/Contents/Resources/QuickTimeH 264.altivec
    0x913a0000 - 0x9145ffff ColorSync /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
    0x914c1000 - 0x9152afff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
    0x91565000 - 0x9156dfff libbsm.dylib /usr/lib/libbsm.dylib
    0x91801000 - 0x91815fff libcups.2.dylib /usr/lib/libcups.2.dylib
    0x91880000 - 0x91942fff com.apple.audio.units.Components 1.3.4 /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
    0x9194f000 - 0x9194ffff com.apple.Cocoa 6.3 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x91951000 - 0x91951fff com.apple.CoreServices 10.3 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x91953000 - 0x91953fff com.apple.ApplicationServices 1.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0x91970000 - 0x919c4fff com.apple.bom 1.2.8 (64.2) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
    0x91a40000 - 0x91ab3fff com.apple.NavigationServices 3.3.3 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
    0x91afb000 - 0x91afbfff com.apple.Carbon 10.3 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x91afd000 - 0x91afdfff com.apple.audio.units.AudioUnit 1.3.3 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
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    0x91b50000 - 0x91b5ffff libPSRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libPSRIP.A.dylib
    0x91b86000 - 0x91ba0fff libPDFRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
    0x91cfd000 - 0x91db5fff com.apple.audio.toolbox.AudioToolbox 1.3.4 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x91f5a000 - 0x91f6afff com.apple.speech.recognition.framework 3.3 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
    0x91f76000 - 0x91f8afff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
    0x92065000 - 0x9206efff com.apple.DiskArbitration 2.0.5 /System/Library/PrivateFrameworks/DiskArbitration.framework/Versions/A/DiskArbi tration
    0x920f0000 - 0x92116fff com.apple.FindByContent 1.4 (1.2) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
    0x92129000 - 0x92143fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    0x92158000 - 0x92168fff libsasl2.2.0.1.dylib /usr/lib/libsasl2.2.0.1.dylib
    0x92170000 - 0x92358fff com.apple.security 2.5 (29780) /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x9275a000 - 0x92792fff com.apple.LaunchServices 10.3.5 (98.4) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
    0x927f0000 - 0x92827fff com.apple.CFNetwork 1.2.5 (71.12) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
    0x9283f000 - 0x933ecfff com.apple.QuickTimeComponents.component 7.1.5 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
    0x93812000 - 0x938cbfff com.apple.QD 3.4.72 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
    0x9398f000 - 0x939f6fff com.apple.audio.CoreAudio 2.1.3 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
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    0x93da4000 - 0x93daffff com.apple.opengl 1.3.8 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
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    0x940aa000 - 0x940bdfff com.apple.speech.synthesis.framework 3.2 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x940f0000 - 0x94108fff com.apple.WebServices 1.1.1 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
    0x941ed000 - 0x941f8fff com.apple.securityhi 1.2 (90) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
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    0x94580000 - 0x9459bfff com.apple.SystemConfiguration 1.7.1 (???) /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
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    0x94800000 - 0x9488cfff com.apple.ink.framework 101.1.4 (55.12) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
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    0x958e0000 - 0x95900fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    0x95a54000 - 0x95ac3fff com.apple.framework.IOKit 1.3.6 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x95b03000 - 0x95b23fff com.apple.DirectoryService.Framework 1.7.2 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
    0x95b50000 - 0x95c32fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
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    0x95ec2000 - 0x95ecffff com.apple.CommonPanels 1.2.1 (1.0) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
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    0x96171000 - 0x96187fff com.apple.QuartzCore 1.3 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x962e6000 - 0x965bbfff com.apple.QuickTime 7.1.5 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x96980000 - 0x96a47fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
    0x96aa0000 - 0x96acefff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
    0x96ade000 - 0x96aeefff com.apple.ImageCapture 2.1.5 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
    0x96b50000 - 0x96bdffff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
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    0x96cd6000 - 0x96d26fff com.apple.HIServices 1.4.1 (0.0.1d1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x96d62000 - 0x96dc4fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x971dd000 - 0x97562fff com.apple.HIToolbox 1.3.7 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    0x97d72000 - 0x98271fff com.apple.AppKit 6.3.11 (743.43) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

    Hi Bridgie!
    It appears that you have an iTunes plug-in called iConcertCal installed on your system...please remove it and let's see if the crashing stops!
    The plugins are in Users> home folder>Library> iTunes> plugins.
    Let us know the results!
    Dana
    iMac   Mac OS X (10.4.8)  

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