Missing itunes64.msi fixed

I used to have a problem of missing itunes64.msi file on my Windows 7 computer and getting annoyed for ages.
Today I got it fixed with an apple support team member.
Let's share the solution for Windows 7 below so the ones who have been struggling with update of your itunes can try, hope it helps.
Go to http://support.microsoft.com/fixit/
1. Click Windows.
2. Click Install or upgrade software or hardware --> "Install or remove programs" at the right hand side
3. Click "RUN NOW" on "Fix problems with programs that can't be installed or uninstalled"
4. Click install and accept terms and conditions.
    Choose Detect problems and let me select the fixes to apply.
     Click uninstalling.
     Select Apple application support, Apple mobile device support and Bonjour. (can't uninstall three of them all at once, have to do them separately)
     ***Don't need to uninstall ALL apple programs such as iClouds, apple software update as I'm told that they are not separate from iTunes so removal of them is not going to affect itunes.
Now one more step after you have uninstalled them, you now go to http://www.apple.com/itunes/download/?ref=http://itunes.com and download the latest version of itunes!
A kind reminder that restart your computer then the installation is complete, Congratulations!

thanks to all of you for the help.
I had this message for at least a year. it did not matter to functionality UNTIL I stupidly updated the OS on my phone....then I HAD to update iTunes and all **** hit the fan.
I followed the first fix on just the one system, no work
I called apple twice, they were WORTHLESS
I went to Microsoft help (they blame each other) on line and did what they said, no help.
I used the info from the youtube fix (go to run / regedit/ find 'iTunes64.msi' and then delete it
that was not enough, finally
I took 'VitaBella' 's advice and went through the M$ fix for every apple system.
shut down the computer and rebooted.
ran the iTunes64Setup.exe
it worked
thank you!
As I told apple and M$ they can get away with this **** because we are all addicted to their products, when they work they are great and we want them. so they really don't need to worry about the problems because eventually we'll fix them ourselves
I really wanted to ditch apple, but now the appleMOB has me at high points....I have their phone, their software, their music and even (yes, I made the call with no force) their hearing aids......
maybe they'll take some of that $50 billion in cash they are sitting on to fix things..
maybe
thank YOU all for your help.

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I am trying to update iTunes and it tells me I am missing iTunes64.msi and won't proceed.

I am trying to update iTunes and it tells me I am missing iTunes64.msi. I can't find it and I can't proceed. What do I do?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Unable to update iTunes - missing iTunes64.msi

Unable to update iTunes - each time I get error message: "The feature you are trying to use is on a network resource that is unavailable." It cannot find the installation package "iTunes64.msi". Have tried various methods found on Apple Support to no avail. I think it might be something to do with uninstalling old versions of itunes - I can't seem to do this either, even using the Microsoft Fix it programme. I do not use a network. I use an external HD to save music files but with this plugged in the problem persists. Any help would be much appreciated! It's driving me mad!!

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component won't install normally.
tt2

Cannot update, repair, uninstall itunes in Windows7-64bit. Have itunes v10.5.0.142 installed but is missing "itunes64.msi" file . Need copy of itunes64.msi file which is located in the file folder ProgramData\Apple Computer\Installer Cache. Thanks.

Cannot update, repair, uninstall itunes in Windows 7-64bit. I have itunes version 10.5.0.142 installed but is missing the "itunes64.msi" file. Would like to obtain a copy of this file which is located in the file folder ProgramData\Apple Computer\Installer Cache. If someone could supply a copy of this file on this site, it would really be appreciated. Thanks in advance.

See Troubleshooting issues with iTunes for Windows updates for general advice.
If you want to install an older version of iTunes see http://support.apple.com/downloads/#itunes or OldApps.com.
tt2

ITunes error message - missing iTunes64.msi on win7 64bit

I tried to update iTunes to the newest version - after downloading I receive the following error message: "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes64.msi' in the box below."
The path in the box is 'C:\Users\DebbieCleaveley\AppData\Local\Apple\Apple Software Update\'
Then I get "The path 'C:\ProgramData\Apple Computer\Installer Cache\iTunes 10.2.1.1\iTunes64.msi' cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'iTunes64.msi' in a folder from which you can install the product iTunes"
I've hunted for a solution and found that back in 2008 this error seemed to be quite common and the solution was a Microsoft program called "MS Installer Cleanup Utility" which is no longer available.
I then tried uninstalling iTunes all together, to no avail. I get the same error. "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes64.msi' in the box below.
So I cannot delete the old one, find the missing folder or do anything .... please help !

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

HT2305 missing itunes64.msi

I am trying to download the new iTunes version on my computer. It says that I am missing the itunes64.msi. Help?

Download it from here:
iTunes 11.0.2 for Windows 64

I am unable to uninstall itunes due to missing itunes64.msi

I can't upgrade or uninstall as it says I'm missing this file. I can't get the file from the download package, any ideas?

"A network error occurred while attempting to read from the file: C;\Windows\Installer\iTunes64.msi"
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I cannot update itunes to 10.2.2. Missing itunes64.msi error.

I have had Itunes for years. I've never received an error before. When I go to update Itunes+Quicktime I get an error saying itunes64.msi is missing. I tried uninstalling it and it won't uninstall because itunes64.msi is missing. It says it should be under Users\Cindy\App Data\Local\Apple\Apple SoftwareUpdate.

Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

Trying to update iTunes but apparently I am missing iTunes64.msi file. What can I do to update?

What can I do to update iTunes when it needs iTunes64.msi file which I don't seem to have anywhere?

Hi rachelvariety,
Welcome to the Apple Support Communities!
I understand that these types of situations with iTunes can be very frustrating. In this situation I would suggest removing iTunes and its related components and then install the person you need directly from the Apple website. Please use the attached article for information on what components to remove and the order to remove them.
Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8
Remove iTunes and related components from the Control Panel.
Use the Control Panel to uninstall iTunes and related software components in the following order. Then restart your computer.
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Don't uninstall these components in a different order, or only uninstall some of them. Doing so might have unintended affects.
Cheers,
Joe

Running Windows 7, missing iTunes64.msi

Hello, recently after itunes 10 came out,my computer could not remove itunes or bonjour from the add/remove program files list. When i try to remove both,it says i have to locate a file named iTunes64.msi. I have been looking around the internet to find that many other people have my problem, but from earlier dates(before 2010). So far the only thing i've seen to remove it is by using Windows installer cleanup utility, but it has been retired by microsoft and i cannot download it. Also i have tried removing every thing that is related to apple off of my computer so i could reinstall itunes. Also if i try to reinstall the latest version of itunes it will not allow me becuase it cannot remove the previous version. If there is a way to download windows installer cleanup utility please provide a link. or some other soultion.

So far the only thing i've seen to remove it is by using Windows installer cleanup utility, but it has been retired by microsoft and i cannot download it.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

Missing itunes64.msi

I am trying to update itunes and keep geting message that it can't find path to iTunes64.msi

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Cant uninstall Itunes to reinstall it missing file itunes64.msi

iTunes stopped working one day, so i tryed to uninstall it and it says missing itunes64.msi file. The installer wants me to find the file but i cant find it at all.
i have downloaded itunes again and when i go to intstall it it goes half way through the program till it wants to unintstall the old software and comes up with the same text box asking to find this file
Please help

iTunes uses 6 programs you need to uninstall them all then reinstall, HERE are the instructions on how to do it.

I cannot update or reinstall iTunes. Says I'm missing iTunes64.mis?

Arrrggghhh! I somehow got a corrupted file so now I cannot repair, uninstall, update, or install a second version of iTunes. It doesn't matter what product I'm using, I'm trying to update the iTunes version on my Windows laptop. It will only go so far then say it's missing "iTunes64.msi" I have tried to look for this file on a desktop PC that has iTunes loaded and cannot find the file. Any suggestions that do not include restoring my laptop to original configuration?

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

How do you fix a "Itunes64.msi" missing file

How do you resolve an error message "Itunes64.msi" file is missing.

Hi there mrsunbaby,
You may find the troubleshooting steps in the article below helpful.
"The feature you are trying to use is on a network resource that is unavailable" alert appears when removing Apple software in Windows
http://support.apple.com/kb/TS3704
-Griff W.

Itunes64.msi missing from computer now itunes will not update and don't know what to do

my itunes on my computer will not update ever time i try to update it tells me that the itunes64.msi is missing and i don't know what to do. My itunes account will let me on but the minute that i try to get on the store it stops working. What can i do to fix this should i delete itunes and reinstall

Take a look at this user provided tip. This should help with iTunes and Windows installation and update problems. Troubleshooting issues with iTunes for Windows updates

Missing itunes64.msi fixed

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