Missing joboptions?

I'm getting the following error when trying to generate (print) a PDF from within QuarkXpress:
Unable to find "Adobe PDF" resource files.
"C:\Documents and Settings\All Users\Documents\Adobe PDF 6.0\Settings\Adobe PDF Converter.joboptions"
Repair doesn't fix the problem.
Any suggestions?

I am not sure about Quark, but the job options are used by Distiller to define the font embedding, graphic resolution and all of the other features. If it can not find the job settings, then you get the error. There may have been something messed up in the installation or another settings file that Quark was needing. All of the Acrobat PDF generation uses these files since all of the processes ultimately use Distiller, even if you are not aware of it.
A repair or reinstall may fix the basic problem, but then again it may not. You may be best just living with what you have if you have found a solution.

Similar Messages

  • Missing Job Options

    Sorry if this has been asked before, but a search does not seem to turn up much.
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    Acrobat 9.1.3 Pro
    We just purchased this upgrade yesterday, downloaded and installed. Previously we had Acrobat 6.0 Pro. My problem is that anytime I start Adobe Distiller I get only two joboptions: PDFX1a 2001.joboptions and PDFX3 2002.joboptions.
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    I have tried fixing/changing permissions. I have tried deleting this folder. When I delete, Adobe Distiller recreates all job options, but I still cannot see more than the 2 previously mentioned job options. I can delete the following folder which Adobe Distiller recreates: Macintosh HD>Users>~username>Library>Application Support>Adobe>Adobe PDF>Settings. This folder is empty when created. I can copy job options to that folder; Adobe Distiller still only sees 2 job options.
    When saving a new job option in to either location I get an error. If I save to the desktop and copy into either location Adobe Distiller will then recognize the new job option. Someone else on another forum had  a similar issue which is how I was able to find out that I could save and move.
    Does anyone have any ideas on how to force Adobe Distiller to recognize these missing joboptions? I would really rather not have to recreate them if I don't have to.
    Additional info that I think may be pertinent to this:
    I suspect that this is a permissions issue related to the following: My user account is a network account. We have a Windows 2003 SBS server running Active Directory. Our usernames (and therefore shortnames) are standard. First Name period Last Name. Ie., Erik.Youngren   I have Acrobat 9 Pro installed on my PB G4, but my user account here is a local account with no period in the shortname. No issues on the PB.
    But if this is the case, why would Distiller then see the newly created joboptions when copied into the Settings folders?
    I'm out of ideas!

    ~graffiti wrote:
    PuebloPublishers7122 wrote:
    Well. For anyone else who may run across this issue. Further googling came up with someone else's issue on Windows, whereby installing Acro 9 while earlier versions of Acrobat were still on the HD led to incompleteness and instability.
    Actually. That's a windows only thing. You can run all the versions you want on a Mac.
    The fix must have had something to do with the reinstall.
    Actually, there is one exception Graf.
    if you have multiple versions of Acrobat installed, you may run into a problem where two or more copies of the AdobePDF Driver file installed. The problem stems from the fact because of the way Adobe names the AdobePDF with such names as AdobePDF 7.123 and adobePDF 8.056 and so on it has a a unique name and therefore is added to Print driver list. But when its shown in the Printer list you have something like :
    AdobePDF 9.0
    AdobePDF 8.0
    HEWLET-PACKARD DESKJET 990CSE
    LABELWRITER 400
    the problem arises in regardless of which one you choose you end up making double copies of the PDF. I've had this happen to myself.
    the cure is to remove any and all versions of AdobePDF from Printer Utility, then Open the newest version of acrobat and have it repair installation. (Install the Adobe PDF Driver).
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    I don't see how to do that. Is there a document or online resource to help with that?
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  • Missing Fonts in PDF

    Hello everybody
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    Part of your problem is associated with PowerPoint 2010.
    Microsoft's "save as PDF" leaves a bit to be desired at best.
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  • PDFs missing bleed when placed

    I'm having an occasional weird problem in InDesign: I place an advertisement which has bleeds and cropmarks. These bleeds and cropmarks disappear in InDesign even though the frame is plenty large enough to show all of it. This happens occasionally both with ads I receive and with files that I create by exporting to PDF (the bleeds are there but don't show up when I place the PDF in another document). With my own files, I can ultimately print to PDF (instead of exporting) and get it to work, but I don't know what to do with this ad I just received:
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    Okay, I didn't notice that you could turn off the fixups (some of the profiles had specifically warned me that they were going to change the document). But most of those I'm not too sure about running anyhow. But the analysis ones look useful. "PDF analysis > List images below 250 ppi" seems like a very good one to run each time. I don't know what else I'd use. Ultimately I have to create a PDF with my printer's joboptions anyhow, but it'd be good to find out obvious problems from the start.
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  • Some PDF Documents are Missing Letters when Printing

    We use a Windows Server 2008 R2 Enterprise (64-bit) server as our print server. Ever since we moved our printers to this server, several of our existing PDF documents have missing letters when they print. If you modify your print properties and choose "Print as Image", the documents print correctly with no missing letters.
    The missing letters seem to come in specific combinations, such as ti, ft, fa, etc.
    Our previous print server was a Windows Server 2003 (32-bit) machine and these documents all printed fine on that server.
    Are there any known issues with printing PDF documents on a 64-bit print server, or with 64-bit drivers?
    Thank you for your time,
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    This response will hopefully help you towards a solution—I have not encountered the specific problem you are facing.
    The image you posted shows the fonts that are embedded in your document: both Calibri and Myriad Pro. However, the second instance of Calibri indicates that some some of the Calibri characters were encoded differently, and I suspect based on the combo characters you listed, these are glyphs and are what your printer is having trouble processing.
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    Hi there,
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    Quit InDesign.
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  • Changing standard.joboptions file?

    Is there a way to change the settings in the standard.joboptions file?
    We are using Acrobat 9 Standard on Windows XP and Windows 7.  We need to change the default compatibility from Acrobat 6 to Acrobat 5, but it won't let us save it in the standard.joboptions, and if we try to save it with a different name it won't let us save it in the default folder, only in the user's folders.  And once we do have a different file saved, it doesn't show up on the list so that we can tell Distiller to use it as the default.
    What are we missing?

    Slightly stale thread, but for lurkers in the future who stumble onto this discussion from Google like I just did...
    In Vista or Win 7, modifying a printer (including the PDF printer) requires elevation. Right-click Acrobat Distiller on the Start Menu and click Run As Administrator. You'll be able to add the *.JobOptions file then.
    With UAC, you still have to do this, even if you're running under an admin account. This confirms that you, and not malware, are modifying the printer software.
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  • Adobe TrueType fonts missing from created PDF

    When I create a PDF file everything comes through perfectly except the Adobe TrueType font text is missing (Adobe Garamond Pro). This used to work. File looks good on screen and prints fine.
    If I switch to Garamond the PDF is created perfectly, now including all missing text.

    Note that Adobe's Garamond Pro fonts are not TrueType fonts. They are OpenType CFF fonts.
    In fact, that may be the key to why they are not embedded in your PDF files.
    First, contrary to the response of Bill@VT, although the Standard joboptions for Adobe's PDF creation tools do not embed all fonts, the fonts that are not embedded are in an exception list. Using those joboptions, members of the Adobe Garamond Pro font family should properly embed in PDF files created either by (a) printing to the Adobe PDF PostScript printer driver instance under Windows, (b) using the native PDF export from Adobe graphic arts applications (Illustrator, InDesign, etc.) as long as you don't use the Smallest Size joboptions, or (c) when using Microsoft Office applications, you use the Adobe PDFMaker option for PDF creation, Save as Adobe PDF again as long as you don't use the Smallest Size joboptions.
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              - Dov

  • Missing words creating PDF with Acrobat 7 (newly installed InDesign CS5)

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