Missing light cyan and cyan

I was heaving some troubles with my pictures looking like they were missing some colors so i preformed a self test diagnostic page and the light cyan and cyan blocks were both missing.  the ink delivery system information part of the report gave no problems, every color was OK..  what could be happening here?
Thank you a. zazzera 

azazz wrote:
I was heaving some troubles with my pictures looking like they were missing some colors so i preformed a self test diagnostic page and the light cyan and cyan blocks were both missing.  the ink delivery system information part of the report gave no problems, every color was OK..  what could be happening here?
It could be a printhead issue.  What printer model do you have?
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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