Missing Mac OS Help files?

As much as I hate to admit that I sometimes need it, I can't access Mac Help. When I type in a question, the screen stays blank until I finally give up. Clicking on the home icon does bring up the Mac OS Help opening screen, but all of the links do nothing. Help files for other programs seem to work fine. If it matters, Mac Help hasn't worked since the day I got the computer. Any input would be greatly appreciated!

Jonathon,
Welcome to Apple Discussions.
Troubleshooting Help Viewer by Dr. Smoke may be "Helpful."
;~)

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