Missing media files after update

I did a back up and updated my 8520. Now the media files are missing. did a restore but did not help. What went wrong?

Hi
You haven't given much to go on. Please explain what you did and what software you used in addition to the following
Blackberry Model.
Carrier Name.
Do you have a Data Plan?
Operating System Version go to Menu > Options > About - it looks like v5.0.0.681
Memory for Device and SD Card Options > Memory
Any error statement or code.
The Exact nature of problem - the more info the better.
When this started and whether it started just after an update or new App download and which App/s theme/s download.
Blackberry Best Advice - Back-up weekly
If I have helped you please check the "Kudos" star on the right >>>>

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