Missing Media Manager

Phone: Curve 8310 dumbphone with AT&T specific Desktop Manager software
I can't seem to transfer audio or video files to the phone. I don't even see a logical software path to follow. Everything I read on this says to use the Media Manager that comes with the desktop software. Blackberry's website referred me to a page with the correct software for my AT&T 8310 phone, but that software does not include a media manager or anything by Roxio. Just two synchronizing utilities, backup/restore, switch device wizard, and application loader, but no media manager.  How do I go about getting it?

https://www.blackberry.com/Downloads/browseSoftware.do;jsessionid=GlVq5DU1IfqpqR2JjNtMaw
Select the latest desktop manager, then select the version with the MediaManager (like the 3rd link down).
Message Edited by Sugrat on 05-27-2008 12:28 PM

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