"Missing media usage rights" files won't sync?

Hi. I am trying to sync sound files to my Clip+. Most sync OK, but some (many) will not. The result is the same whether using Windows Explorer to drag and drop the files, or using Windows Media Player to sync them. (I am running Windows 7 Ultimate and Windows Media Player 12.) I believe the problem is related to usage rights. In Windows Media Player, when I view a sync report, right-click on a problem file anc select Propertes, under the Media Usage Rights tab this message appears; "This file is missing media usage rights". Files which have synced successfully show "This file is not protected". Windows Explorer cannot identify the problem files. It simply shows that no files are protected. MediaMonkey is also unable to identify these files when an appropriate script is run. I am able to overcome the issue by using Tunebite to copy the file, but Tunebite's auto-search for DRM-protected files is also unable to identify the problem files. Does anyone know of a way that I can automatically identify the problem files so that I can place them in one folder and quickly run Tunebite on them to fix the problem? I would very much like to avoid having to manually select each file. (I believe I mentioned that there are LOTS of them!) Any advice would be appreciated. Thank you.

Thanks for the suggestions guys. Unfortunately, however, none of them work for me. No matter what method I use in Windows Explorer, even after a reboot of the computer with Windows Media Player not started, the transfer of the problem files fails. From my research it does seem to me that the problem lies with the media usage rights. Whenever a file displays the message "This file is missing media usage rights" it won't sync/copy. I have seen suggestions that this message can occur following a change of CPU. I have definitely changed computers since these files were originally created so that might be related to the problem. The actions I have seen recommended as possible solutions haven't worked for me. The only thing that has worked has been to use Tunebite (which can legally remove protection by copying the original file). After running Tunebite on a problem file the media usage rights message reads "This file is not protected" and I can sync it correctly with the Clip+. Unfortunately - unless anyone has any other suggestions - I may have to run Tunebite on all my music files. That will be pretty fiddly and time consuming if I am to preserve my setup. If anyone has any other thoughts please post them. Thank you.

Similar Messages

My creative cloud files won't sync.

My creative cloud files won't sync. I've tried the suggestions made on here i.e.: pausing the sync and restarting creative cloud, but it hasn't made any difference.
Has been working fine, up until 2/3 days ago and it just stopped working ... Help!

We should be able to resolve the file sync problem without needing to reinstall or change your user account.
Have you used any restricted characters in your file or folder names?
Help article: Error: "Unable to sync files". If none of the steps in the help article resolve the problem then please email your Core Sync log files to [email protected]
The location for each OS are:
Mac OS X: ~/Library/Application Support/Adobe/CoreSync/CoreSync-yyyy-mm-dd.log
Windows: %APPDATA%/Adobe/CoreSync/CoreSync-yyyy-mm-dd.log
Note that on Mac OS X to see the user library from the Finder click on the Go menu and hold down the Alt/ Option key. Note that on Windows %APPDATA% is a variable that will change to the correct path depending on if version of Windows being used.

Mov files won't sync /

Ok - I just got my new classic and my .mov files won't sync.
The videos are showing and playing in iTunes - but are "grayed out" on my iPod movie tab. (I can check the boxes, but they don't transfer/sync)
Here's a screen capture of what I mean :
http://tinypic.com/r/2vnkmkk/3
I've tried resetting already.
Message was edited by: BBrendan

Figured it out - I wanted to "create an ipod version" of the video from the advanced tab in itunes - but couldn't do it until I had created an account at the itunes store.
Once I'd created the account, the option became available.

Amazon MP3 files won't sync in Smart Playlist

For the last couple weeks my Amazon MP3 files are in iTunes, sync to iPod but won't sync in Smart Playlist. iPod Touch 5, iOS 7.0.4
My entire library is MP3. I keep no AAC files and very few iTunes songs because it is an additional step to convert them. My songs are used on multiple devices, including Android and I have a fear of commitment. It isn't that I don't trust Apple (okay it is) but I don't trust anyone. I'm against proprietary anything. If I couldn't keep it in MP3 I wouldn't have an iPod.
I bought an album and several songs and they sync to the iPod but not to any created Smart Playlist. It is kinda weird. I changed the list to only an hour and that made the list entirely the new songs but when I did the sync to my iPod Touch 5, different songs were there. Same number of songs, same display of time. When I look in iTunes under iPod, it says the correct songs are synced. The iPod itself tells a different story.
The songs are on the iPod. I can find them individually and play them, no problem. The Smart Playlist is for songs not played in the last 30 days, better than 3 Star rating. I deleted the Smart Playlist and created an new one with a different name from scratch, same result.
What gives?

Have No Ideas

Cc files won't sync

My CC files used to sync between devices. Now they suddenly won't. Email address is still coming up as linked. Any thoughts?
thanks.

File Sync Links that may help
-https://forums.adobe.com/community/creative_cloud/host_sync
-http://helpx.adobe.com/creative-cloud/help/sync-settings.html
-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html

AIFF files won't sync to ipod touch

I have a bunch of AIFF files that work fine in iTunes, but they won't transfer to the iPod Touch. I've even run the "create AIFF version" item in the Advanced menu, and the resulting file still won't sync. All MP3 files are syncing just fine.

I figured it out. The sample rate was too high for ipod. I had bought the music files in flac format, which come in something like 99000khz rate. I had imported them into Audacity and exported as AIFF -- assuming that that's all I had to do. Afterall, all references I found mention only the format, not the sample rate. I finally got one to sync when I changed the sample rate within Audacity to 48000khz and exported again.

Using the built in encode selected video files won't sync to iPad

Hi, how is it that when I right click on a video file and choose 'encode selected video files' then select 1080p sometimes they will sync to my ipad and sometimes they won't. It seems odd that my ipad air can record and edit 1080p but mavericks encode option doesn't make compatible 1080p video files.
The video files are recorded on a camcorder and I wanted to put them on my ipad to use ios's imovie.
Any ideas would be very helpful.
Thanks

Restrictions are Off on the iPad. I was able to get the video onto my iPad by dragging and dropping it from the Playlist into the iPad on iTunes. I never had to do it that way before, but it worked. Very odd.

Local files won't sync/download

I'm making this question because all the guides I've found are horribly outdated. I have some songs I want to be able to listen on my phone, so I moved them to my local files, created a playlist to test it (because I've seen it's the only way to do this, but that's okay) and the playlist does appear on my phone:
http://i1151.photobucket.com/albums/o638/lawraWeltreich/uqxLbE9NxZbRzLqqIq9Tgby7QOK77aJT-32hHMUUqtE_zpsgpoth1rk.png bue when I open the playlist and attempt to sync/download it, it's greyed out and nothing happens: http://i1151.photobucket.com/albums/o638/lawraWeltreich/lPIJUpEORUYcnRaulgyEwtSfJdjrNa3vSN1dmgbzZ-A_zpsp77dk7lf.png I don't know if I'm doing something wrong or the feature to sync local files to my phone is no longer implemented. either way an aswer would be greatly appreciated.
----------------------------------------------------------- EDIT1:
on my computer this is all I see. not sure if I'm doing something wrong or I'm not seeing something http://i1151.photobucket.com/albums/o638/lawraWeltreich/Sin%20tiacutetulo_zpsph8untuo.png AGAIN, an answer, ANY answer, is all I want. If the feature is been removed, or if this is a known issue, or if there's a workaround, it's OKAY. I just want an answer so I can stop investing my time in this. I can always just move the mp3 files to my SD card but I would prefer to be able to use Spotify for this.

Okay, so this is how I do it:I have one or more songs in my local files tab in the Spotify Desktop AppI select these songs, then I right click them, and I select "Make a new playlist"I save the playlist, and then I go over to my phone and open the app, to see that playlist I've just created (Your problem here could be that you disabled the Automatic Sync in the Android Settings, therefore your device won't ask the Spotify servers if you had made a new playlist on your desktopI click on the playlist, then I turn the "Available offline" switchNot so short after, the song(s) are on my phone. As far as I know, this is the only way to have your own music from your computer on your phone, you have to download it.EDIT: You might want to wait some time after you turned the switch to on. My phone keeps saying "Awaiting for download" when I turn it on, because some of my songs are not on Spotify and my computer somehow uploads them, and it's weird and I don't know how or why, but it works.

One file won't sync

I'm running 9.1.1(12). I have a lot of audiobooks on my playlists. Whenever I sync, I get a message at the end that some songs were not copied as this computer is not authorized to play them. I then hit authorize computer, type in my password, and am told that this computer is already authorized. I then run sync again and one audiobook file copies over and the sync ends.
Odd behavior as I have dozens' of audible books and only this one file triggers the warning and won't copy and it doesn't do it every time I sync. Just most of the time.

I assume the movie shows ok in iTunes?
For general questions, check out http://support.apple.com/kb/HT2729
If you're getting an error about the video not being compatible, check out http://support.apple.com/kb/TS1497
If you're not getting an error, but rather the iPod is syncing, but you're not seeing the movie on it, have you checked your sync settings? If it's just not appearing on iPod, when you click on the device on the left panel and confirm what's being sync'ed, what do you have checked on the "Movies" and "TV Shows" tabs?

PLEASE HELP: movies converted to Mpeg-4 files won't sync to ipod

hi,
i created some movies in avi format, used quicktime to convert to mpeg-4 files, pulled them into itunes and they play fine. however, when i try to sync/transfer them to my ipod, it won't let me. i have taken all symbols except for alpha/numerical out of the file names, and it makes no difference. ANY help would be appreciated.
thanks...
Windows XP

Just because they are in mp4 format does not mean they are iPod compatible.
Files must conform to these standards:
H.264 video, up to 1.5 Mbps, 640 by 480 pixels, 30 frames per sec., Low-Complexity version of the H.264 Baseline Profile with AAC-LC audio up to 160 Kbps, 48 kHz, stereo audio in .m4v, .mp4, and .mov file formats; H.264 video, up to 768 Kbps, 320 by 240 pixels, 30 frames per sec., Baseline Profile up to Level 1.3 with AAC-LC audio up to 160 Kbps, 48 kHz, stereo audio in .m4v, .mp4, and .mov file formats; MPEG-4 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per sec., Simple Profile with AAC-LC audio up to 160 Kbps, 48 kHz, stereo audio in .m4v, .mp4, and .mov file formats

Some WMA/DRM files won't sync after firmware upgrade on Zen Touch

I downloaded an eaudio book from my library, which grants a 2 day license. Prior to upgrading the firmware (to the latest available) on my Zen Touch, I was able to upload this book and play it while walking, etc.
At the same time, I was able to upload several other books I had downloaded and licensed. All are WMA/DRM.
After upgrading the firmware, I was able to resync some of the books I'd downloaded to my Zen Touch. Several, however, yield error messages--no matter how I try to upload them (WMP, Creative MediaSource, Zen Touch Media Explorer). All refuse to let me upload.
These books previously uploaded/played just fine. Note: they still play fine using WMP and Creative's software. But, it's a bit difficult to lug my desktop around when walking/running through the woods.
Any idea what the problem might be? All MediaSource says is:
<IMG src="http://herb.thetysons.org/images/CMC-error.jpg">
WMP0 tells me that "an unknown error" has occurred. Neither event is significant to make it to the system's application event log.
Any ideas on why these files--which could be tranferred before--can't be transferred now? The licenses are still valid, and the file format is identical to those that transferred without incident.

OK, my update. After reading the recent responses (thanks!), I performed the following experiments.
1) Reverted to the original v2.0 via factory restore, relinked to the Mac. ATV immediately copied over my entire library (one movie, lots of music) from the Mac, because I have iTunes checked marked for Automatic Sync ("iTunes automatically chooses the audio and video to sync, etc.").
*I consider this to be normal and expected behaviour.*
2) Downloaded and installed the 2.1 update (again...). After reboot the ATV was still on my network and still linked to my Mac. However there was no longer any media content on the ATV (as before).
*I do not consider this to be normal, expected behaviour. Nor, for that matter, is wiping user content acceptable.*
3) Cancelled and relinked ATV to Mac. As soon as the linking code was entered, automatic sync started. Only the one movie was copied, but no music.
*I do not consider this to be normal, expected behaviour.*
4) When that sync was completed I went and checked all the songs in one album in iTunes as a quick test, then sync'd again. That song was promptly copied to the ATV.
Progress!
5) Checked all songs, initiated a new sync and they're being copied as I write.
Success!
So v2.1 requires music to be manually selected in iTunes in order for automatic sync to work. Anyone not spot a contradiction in terms? Furthermore that was certainly not the case in software versions prior to 2.1, nor was this change communicated in any way I'm aware of to the user.
My conclusion is that this is either a bug, or else sheer thoughtlessness on Apple's part.
But my sincere thanks to those who've helped me to restore proper function to the ATV (well, fingers crossed), a device that I've become very fond of.
Neil

MPEG-4 video file won't sync with iPod

Hi,
I ripped a home made DVD (19 mins) using Handbrake to MPEG-4 and dragged the file over into the Movies area of iTunes. It's ticked in the left hand column.
Problem is I cannot make it copy over to my 30 gig 5G iPod Video. All of my music and photos sync just fine - iTunes set to automatically update.
Any help greatly appreciated.
Mr Blue Sky
iMac G5 20" 2.0GHz 1Gb RAM black MacBook Core2Duo 2GHz 1Gb RAM Mac OS X (10.4.9) eMac 1GHz 512Mb RAM 10.3.9 black 30Gb iPod Video 5G

How did you convert the .M4v to an .MP4 file with the program? I've been trying and it wont. It's odd that you can download the .M4v file, but it wont automatically add to the video ipod.
Steve

Some files won't sync

For some reason random files are not appearing on my iPod. I have enough space, I've tried restarting both the computer and the iPod, I've restored the iPod to an earlier date. Nothing seems to work!
The files are playable through iTunes on my computer, but they have exclamation points when I look at them through the iPod in iTunes.
I'm using the iTunes update, although I was having similar problems before that. The files are ones I own and did not buy through iTunes or other services.
The files playing in the window is the same file that is marked as 1a on the iPod in the attached picture.

File Sync Links that may help... all the links I have, since I don't know the cause of your specific problem
-https://forums.adobe.com/community/creative_cloud/host_sync
-http://helpx.adobe.com/creative-cloud/help/sync-settings.html
-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
-Size Limits https://forums.adobe.com/thread/1488242
-sync and email link http://forums.adobe.com/thread/1427516?tstart=0
-Phantom folder problem https://forums.adobe.com/thread/1490445
-an overview of assets https://assets.adobe.com/files

Certain photos (small files) won't sync to iPhone

Hi,
I sync selected events from my iPhoto library to my iPhone using iTunes. The problem: The normal, fullsize photo files in the library sync flawlessly. However, my events also contain photos from the same occasions that someone else took and sent to me by e-mail, or I downloaded them from a friend's Facebook feed etc. Those are small JPEG files of maybe 100-200KB. These photos somehow refuse to sync to my phone though they show up properly in iPhoto, and, more annoyingly, put ugly gray squares in the places where the thumbnail should be in the folder on the phone, which open up to an empty page on clicking.
Is there some way to get these to sync or at the very least not sync an "empty shell"?
My setup:
iPhone 5S on iOS 7.0.4.
iTunes 11.1.3 and iPhoto 9.4.3 on Mac OSX 10.7.5
Thanks
Anna

Apple devices uses quicktime, which you can download on any PC's.
What exactly are you trying to sync with WMP?

.MOV files won't sync to PC

I used the iPad Camera connection kit to transfer .mov(HD videos) files from my camera to the iPad, since I didn't have a computer available. But when I try to sync my pictures, and my HD videos to my computer with the normal windows picture capturing, they will not transfer and the computer don't find more than 5 videos(out of 57)on my iPad device. What is the reason for this, and what do I have to do to fix it?

Found it! https://support.apple.com/kb/TS1497 shows how.
select the file transferred from computer to itunes (added file)and then highlight(select the file), go to advanced and then choose create ipad or apple tv version.
Hate the way it copies and does not distinguish which is the converted file to sync, but it works! Tips welcomed.

"Missing media usage rights" files won't sync?

Similar Messages

Maybe you are looking for