Missing metal insert for headphones on zen sleek photo

I have a zen sleek photo and the little metal insert that goes where the headphones plug in fell out and I can't find it and was wondering if anyone knew how I might get another one. I don't even know what it is called but its the little metal thing where you plug your headphones into.
Thank you!

<EM>I posted this to your earlier posting:</EM>
I have noticed this when I have used my Sleek Photo with other headphones (I don't use the out of the box ones).
This usually happens when you have Smart Volume enabled. I would go to the main menu screen, then choose system-->audio settings-->Smart Volume, and see if this is set to "on". If it is, try turning it off, and see if the volume improves.

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    font face="comic sans ms,sans-serif">
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