Missing movies added by digital copy code

Looking on the Apple TV I am missing movies that were added by codes that came with purchases of Blu Ray versions.  Examples would be Hunger Games, Madigascar 3, Star Trek.
I can see the movies on my Macbook Pro and Windows machine within iTunes, but not on my Apple TV.  This seem to happen in the last update to my Apple TV.

Actually, I just went into my iTunes account and right clicked on it, there is no option to play it as with other movies or if I double click them they don't play.  But they show up in my iTunes account.

Similar Messages

  • Digital Copy code redeemed, where's the movie?

    After redeeming a digital copy code for a movie on itunes, note said session timed out. Movie isn't in downloads, code has been redeemed. Now what?

    iTuens menu Store > Check for available downalods.

  • HT201209 I bought a movie with the digital copy and it gives me option to redeem it with iTunes, but when I type in the redeem code it shows a message saying: you must insert your digital copy dvd in the computer in order to redeem this code" . The dvd is

    I bought a movie with the digital copy and it gives me option to redeem it with iTunes, but when I type in the redeem code it shows a message saying: " you must insert your digital copy dvd in this computer in order to redeem this code" . The dvd is in. WTH? This is especially with FOX movies, I never have trouble with Universal Picture movies.

    Thanks for your reply, but you might have misunderstood it a bit. I'm NOT trying to buy a movie. ****, I'm not even in the actual Apple Store, when this happens I'm in the library not the Store part of iTunes.
    To clarify - I have purchased a physical copy of a movie which came with another physical copy which contains the digital copy. The digital copy is on the DVD, all I need is just to transfer this file to my iPod Touch, for example, I'm not trying to download it from the store or repurchase it and it's not any gift code that I've received, the digital copy is on the disc. This is the first time ever that I've purchased something on a disc and I'm not allowed to access it because the disc hasn't been purchased within my country.
    So again - I'm not attempting any purchase or download any purchased digital copy - it's on a DVD I own physically so... why is even the region of my Store relevant, the code I enter is (as I assume) just supposed to check if it's a legal genuine copy (which it is, as I've said - there are 6 discs in the pack: 3 movies on 3 Blu-rays and 3 DVD containing these digital copies of them). If I own it, I think that's proof enough that I have the right to use it. I just don't get it. I fully agree with you and understand your point if there was any purchase going on here, but it's not, it's just - I put a disc into my computer and I can't access it

  • After redeeming a movie digital copy code, and clicking download it will not begin downloading. How do I fix this?

    I redeemed a digital copy code for silver linings playbook in iTunes, but no matter how many times i ckick "download now" it won't! it doesn't even show up on the "download progress" window....I first tried the immediate "download now" after it was successfully redeemed, and nothing. So then I went to purchased and clicked download but still, nothing!
    what do i do??

    What printer?  What router?  What operating system?
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Digital Copy Codes - Extra

    If I redeem a digital copy code into iTunes, will I also be able to view the movie extras??

    elijahgreg wrote:
    Nevermind.  Just got it to work.
    Perhaps, for the benefit of others seeking the solution, you would post how you solved the situation?

  • HT1539 Why Do I keep getting an error message telling me "Code redemption is temporarily unavailable. Please try again later." whenever I try to redeem my digital copy code for "Oz The Great and Powerful"?

    Why Do I keep getting an error message telling me "Code redemption is temporarily unavailable. Please try again later." whenever I try to redeem my digital copy code for "Oz The Great and Powerful"?

    I had the same problem so I decided to try going to website on the back. (DisneyOzMovieandOffers.com). It will take you to a page that says to redeem code, enter the code that is given to you and click enter. It will give you options of where you would like to download it from. Click iTunes and it will give you the correct code to download the movie from iTunes.

  • Trouble redeeming x-men 1st class digital copy code

    I have been trying, unsuccessfully, for the last hour to redeem the digital copy code that came with the purchase of X-Men 1st class. I get an error 9006 when it stops trying to download from iTunes. Has anyone else ran into the same problem? Are Apple's servers overwhelmed? Any help would be appreciated.

    Can you download anything from the iTunes Store? Try downloading something from the Free on iTunes section of the iTunes Store.
    Check out this Apple document, which discusses the 9006 error -> iTunes: Specific update-and-restore error messages and advanced troubleshooting
    Error 9006: Following Troubleshooting security software frequently resolves this error. There may be third-party software installed that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your Registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet size modification for assistance.
    In the end, you may have to visit the movie producers website and get another code.

  • HT201272 I typed in a digital copy code to get Rise of the Guardians on here because I bought the blu-ray, but the digital copy won't download no matter what I do. Why won't it download? Right now I am very angry for not getting the digital copy.

    I purchased Rise of the Guardians on blu-ray, I typd in the digital copy code that came in the case, the ituns extras downloaded, but no matter what I do, the digital copy of the actual movie won't download. Why won't it download? I've tried everything I could think of, but nothing works, it just simply does not want to download.

    Ok, a new digital copy of Rise of the Guardians started downloading automatically at no extra cost, I admit that I was thrilled, but now my happiness is gone because the new digital copy of Rise of the Guardians simply won't play. Nothing works with it except for the iTunes extras again. I'm getting really tired of this. Why won't it play and why give a digital copy if it refuses to work? Please someone help me out here!

  • How to redeem a digital copy code.

    Hi! I just bought the movie The Hunger Games and realized it had a digital copy code. I want to redeem this code using my iPad. Will I need to install iTunes on my pc to redeem this code, or can I just redeem it in my iPad?? Also, after I redeem the code, will the movie automatically download into my movie library? Thanks!!  

    As written above - "Open the iTunes app on your iPad"...
    You can do it on your computer if you prefer, and then sync the movie via iTunes on your computer to your iPad.
    The end result is the same.

  • HT1539 Lost Digital Copy Code

    Hey!
    So i somehow managed to lose the digital copy code for a movie i bought.
    Is there anyway to recover this somehow?
    Thanks for your help!
    -Alex

    If you're referring to the code that comes with a DVD or Blu-Ray disk, you'll need to contact customer support for the movie studio that released the disk and ask them if there's anything they can do for you.
    Regards.

  • TS1292 i am having trouble with my prometheus digital copy code

    i am having trouble with my prometheus digital copy code being invalid, i have tried opening media manager II.exe but it say it is not compatible with osx what do i do now

    my Blue ray DVDs have no mediamanager programs on...
    I don't have a digital copy DVD. I bought a 4 disc blue ray collection BD with 3x blue ray (3d, movie in 2d and bonus) and a DVD copy.).
    It doesn't have a digital copy disc, it only has a ticked saying it is a digital copy code, which has only links to ultraviolet ****** service.
    I want to have it in itunes....
    any help?
    Also.
    Why can I buy a DVD or a music CD in foreign country amazon store, and I can't buy those music CDs in itunes in other country?
    I mean, amazon now offers you a mp3 copy of all CDs you bought over them, so.....why not apple??

  • HT203167 I transferred a movie from a digital copy disc to iTunes and when I saw it in Downloads, I accidentally tapped Hide. How do I unhide it from the iPhone or computer? It said to look in account info. Where would that be on the phone or computer?

    I transferred a movie from a digital copy to iTunes and tapped Hide by mistake in the Downloads. How do I unhide the movie? It said to do this in account info, how do I do this on the iPhone or computer?

    The movie is from iTunes.   You would think that a download from iTunes to a MacBook could be watched on an HDTV using Apple TV without any headaches bit this does not appear to be the case. 

  • Is it possible to redeem a digital copy code without using the DVD?

    I have a Rambo digital copy code but no DVD rom drive. Is there was way to use the code and just download it off iTunes or not?
    Also im in Canada.
    Message was edited by: Mikerules868

    From what I've read, the digital copy is on the bonus disk; it's not downloaded from the iTunes Store but rather copied from the disk.

  • HT204370 Can movies obtained via 'digital copy' with a DVD purchase be downloaded again for free if the movie is deleted from the source downloaded to?

    Can movies obtained via 'digital copy' with a DVD purchase be downloaded again for free if the movie is deleted from the source (e.g., Macbook Pro) downloaded to?

    I'm running Windows 7 RC on my iMac. This was downloaded from Technet when it was available. The disk image I downloaded was then burned to a DVD-RW for the installation.

  • I have an iPad 4th Gen with Retina Display.  I want to watch movies on an airplane.  I downloaded downloaded one movie successfully from digital copy, but my next movie only plays when I am connected to wifi, and the other one is the same way now

    I have an iPad 4th Gen with Retina Display.  I want to watch movies on an airplane.  I downloaded downloaded one movie successfully from digital copy, but my next movie only plays when I am connected to wifi, and the other one is the same way now

    Hi there slogrown,
    You may need to download these purchases directly to the device. Take a looke at article below for more information.
    Downloading past purchases from the iTunes Store, App Store, and iBooks Storehttp://support.apple.com/kb/HT2519
    -Griff W.

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