Missing MSVCR80.dll file after installing the latest itunes update
Does anyone know if Apple has posted a new download yet to rectify the problem of the missing MSVCR80dll file problem, caused by the last iTunes update? If not, what is the answer? I've tried repairing and unistalling and re-installing itunes and the old version of itunes and nothing seems to fix the problem. I don't feel inclined to spend loads of time trying to sort a problem caused a supposedly safe download, in fact should we not download the latest versions until they have had time to filter out problems like this?
1. No.
2. Click here and follow the instructions.
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Similar Messages
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I installed the latest itunes update and now I can't play most of my songs. A box pops up that says it cannot be located and asks me if I want to locate it and when I click on Yes it gives me all my files on the computer (dropdown box) and I don't know how to find them. Some of my songs will still play.
turingtest2 wrote:
The "missing file" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then say no when asked to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions. I can provide a step by step guide if you give me the two paths.
In some cases iTunes may be able to repair itself if you go through the same steps and locate the lost track. It may then offer to attempt to automatically fix other broken links. Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes.
tt2
Having the same issue.. All of playlists were deleted as well as the majority of my music can't be located. It seems the only music that can be located is the music I have purchased directly through itunes/iphone.
The location where itunes thinks my music file is:
"file://localhost/C:/Users/MY NAME/Music/iTunes/iTunes Media/"
The actual location where my music file is:
"C:/Users/MY NAME/My Music/iTunes/iTunes Music/"
This is weird because I have not moved my music and it was working fine before I upgraded to the new iTunes...
My steps:
1) update itunes to latest version
2) plug in old phone take backup in itunes
3) plug in new phone and restore from that backup
I didn't notice the issue until I looked on my phone and all of music was missing from my phone along with playlists (minus the music I purchased directly from iphone/itunes.
Then I looked in itunes in my music library and saw itunes can't locate my music files. I also tried replacing the previous itunes library file as noted in the support link above but didn't do anything..
Any help would be greatly appreciated!
Thanks, -
After installing the latest iTunes updates, the computer does not recognize the ipad
I updated the software on my iPad and my computer and now my computer will not recognize my iPad. Any suggestions?
I updated the software on my iPad and my computer and now my computer will not recognize my iPad. Any suggestions?
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After installing the latest itunes/quicktime update I can no longer acces the itunes store nad my iphone does not complete syncing. What can I do to fix this? I have tried uninstalling and reinstalling itunes. I have uninstalled and reinstalled windows updates. I have checked the firewall settings. what else?
The problem is with version 10.4.1. I had to reload 10.3 to get it to work. The recommendation from a previous poster worked for me. Here was their list of steps:
Go to Control Panel>Programs>Uninstall
2. Uninstall the following Apple programs in the following order:
a. iTunes
b. QuickTime
c. Apple Software Update
d. Apple Mobile Devices Support
e. Bonjour
f. Apple Appllcation Support
3. Reboot PC
4. Find, Download and Install iTunes 10.3 (you can find it at FileHippo.com)
If you start iTunes now you will get an error message saying that the current iTunes library was created by a newer version of iTunes. To correct this:
5. Go to your Music>iTunes folder and delete the "iTunes Library.itl" database file
6. Within this iTunes folder find and open the "Previous iTunes Libraries" folder and locate the most recently dated "iTunes Library (date).itl" database file.
7. Copy and Paste this file back into the iTunes folder
8. Rename this "iTunes Library (date).itl" file by removing the date. It should say "iTunes Library.itl"
9. Reboot PC -
While attempting to install the latest iTunes update, version 10.5.3, I encountered an issue. I was forced to download this update manually which, after restarting my Windows 7, did not install properly. How do I get it to install this update?
The installer should have gone into your Apple Software Update folder:
C:\USERS\<user name>\AppData\Local\Apple\Apple Software Update
Right mouse click the msi file and select INSTALL -
After installing the latest ipod update some of my purchased songs no longer play
After installing the latest ipod update some of my purchased songs no longer play (though they still play on the computer). When I tested it on another computer it claimed that computer was not authroied to play these songs even though I was just playing them directly off the ipod. Even more strange is that I alos have a number of songs loaded on my itunes from albums I loaded and I am fairly sure these songs were ones I recorded rather than purchased but now they appear on my purchased list.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
ITunes no longer shows my iPhone after I installed the latest iTunes update.
I agreed to install the latest iTunes update and went through all the steps including rebooting. My phone then asked if I trusted the computer and I clicked "trust". It asked again and I clicked "trust". iTunes never opened automatically and when I opened iTunes, I saw that my iPhone5 was not listed; therefore, I can no longer sync. Then I rebooted my (Windows 7) computer again and experienced the same problems. I moved my phone to a different USB port but experienced the same problems.
I have an AT&T Uverse email account that keeps saying I have an "incorrect user name or password."
Perhapse it's the same issue since the Uverse e-mail is through Yahoo. -
I'm running XP. After downloading the latest itunes update i get a "Runtime error" and can't start itunes. Help?
iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue
Solving MSVCR80 issue and Windows iTunes install issues.
Thanks to user turingtest2 for this solution.
Solving MSVCR80 issue and Windows iTunes install issues.
If the above doesn’t do the trick entirely, then use the instructions in the following as it applies to the version of Windows you are using:
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
You may be required to boot into safe mode to complete the folder deletion process. -
I installed the latest itunes update, 11.4.0.18. Now itunes crashes every time I try to open it.
I installed the latest itunes update, 11.4.0.18. Now itunes crashes every time I try to open it.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
You could also try working through
TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
tt2 -
After downloading the latest iTunes update, when I open Outlook on my pc, I am getting an error message that MobileMe has encountered a problem and needs to close. What's up with this?
You're welcome.
tt2 -
How do I fix error 126 in installing the latest itunes update?
How do I fix windows error 126 in installing the latest itunes update?
http://support.apple.com/kb/TS3694#error3014
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I installed the latest itunes update and now nothing plays
I installed the latest itunes update and now nothing plays. No music, radio etc. Have others experienced a similar problem?
I just tested mine and my music and videos played without a problem. Suggest you re-download iTunes 10.4.
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After installing the latest itunes, my itunes doesnt open!
I have recently installed the latest itunes upgrade and after restarting my computer my itunes will not open, after clickon on either the desktop shortcut or itunes on the start menu, the following message appears:
"This action is only valid for products that are currently installed"
I have tried un-installing it and re-installing it but my computer wont allow me to, it says it cannot find the file.
any help wiould be greatfull
thnks
Dell Windows XPHey wOw!,
Try going into My Computer
Then C:\ (local disk)
Then Program Files
Then iTunes folder
Double-click on the iTunes icon
Does that work?
If not, see:
http://docs.info.apple.com/article.html?artnum=93976
Hope this helps,
Generik -
After I installed the latest iOS update, neither mine, nor my wife's iPhone work on our 12 month old Bose Sounddock...any suggestions?
You can use the stereo input on the Bose.
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I have been using itunes on my windows 64 bit laptop for years but since downloading the latest itunes 10.7 update whenever I opened itunes the error message 'A required itunes component is not installed. Please reinstall itunes (-42404)'
Itunes would still load and play music in my library and I could still sync my ipod but when loading a CD itunes would not recognise the album/tracks and I would need to type them manualing after uploading.
I have just bought the new iphone5 and went to sync the phone with itunes. itunes recognises the iphone when plugged in via the usb port or when wi fi is turned on but itunes will not allow the phone to sync.
I spent over an hour the other morning speaking to apple customer support and have ensured I have administer right and that UAC is turned off.
I was taken through msconfigure and adjusted the startup tab but still no joy.
In the end I was e-mailed instructions on how to uninstall and then reinstall itunes and component parts.
Now that I've uninstalled itunes when I try reinstalling I get the following messages during the download.
The 1st message is;
'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
When I click ok the next message that appears sometime later during the install is;
Service 'Apple Mobile Device' (Apple Mobile Device) Failed to start Verify that you have sufficient privileges to start system services.
The options I have are to abort, retry or ignore. If I retry the same message comes back and if I abort or ignore the download continues and I then get the following message:
'Apple Application Support was not found. Apple Application Support is required to run itunes Helper. Please uninstall itunes, then reinstall itunes again. Error 2'
After attempting to reinstall itunes only some components were installed however itunes would not open.
It would appear many people have experienced problems with this latest download!'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?
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