Missing Navigation

I am using Flashelp with RoboHelp X5.0.2
I am publishing the projects to our company intranet. I have
done as suggested in other topics and added it as a trusted site in
the security settings but the navigation/skin is still not
appearing.
Can anyone help, this is extrememly frustrating

The problem gets even more confusing by the second. The flash
help files are launched via our company intranet. The intranet
moved to a new server on Monday and prior to the move we did not
have this problem. If I lauch the files locally on my machine the
skin and navigation display without issue. It is only when launched
from the intranet the issue occurs.
I have added the intranet address into the global security
settings and this doesn't make any difference. I'm at a total loss
as to how to get round this, thankful for your help so far but this
problem appears to be more complicated the security settings and in
the mean time we have no training files available to users.
Help

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