Missing Nokia apps after upgradeon X3-02

hello,
Had bought a X3-02 2 weeks ago. Did a firmware upgrade yesterday to V05.32. After the upgrade, found that the OVI and all other pre-installed NOKIA apps are missing (facebook, twitter, IM...). Could not figure out how to recover them after searching Nokia webs. Can anyone help me ? Thanks in advance.
MikeYapOVI
Solved!
Go to Solution.

Hi lokeshw17,
Thanks for your post and welcome to the Nokia forum.
We are really sorry for this inconvenience.
In order to fix this issue, I would advise you to update again your phone via Nokia suite.
If the problem persists, I would suggest you to perform a hard reset. First of all, back up your data using Nokia Suite (Tools > Back up). Once your data is fully backed up,  type *#7370# on the keypad.  Default lock code is 12345.
The hard reset will dellete all your personal information, that's why a back up is very important.
If none of these solutions solves your issue.  I would advise you to visit your local Nokia care point to get the phone checked.  If it needs repair, it could be done there.
Let us know how you get on and feel free to post any other questions you may have.
Regards,
Pfrancoise
If this post has helped you to solve this issue, please press the "accept as solution" icon. Kudos would always be appreciated.

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