Missing Option in iTunes/Podcasts/Report a Concern

As anyone noticed that in iTunes/Podcasts that according to 'iTunes - Making a Podcast documents
(http://www.apple.com/uk/itunes/store/podcaststechspecs.html) in the section "Submission Errors and Duplicate Feeds." that when you wish to "report a concern" in the "choose a reason list" that there is an Option called "is mine and I would like it removed from the Music Store" . Has anyone every seen this option because I sure well haven't. Even just checked again and NO there is no option titled "is mine and I would like it removed from the Music Store".
<Edited by Moderator>

No replies again - even more sad

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HT201268 I cannot find the REPORT A CONCERN button under iTunes 11.0.1

I am trying to have my podcast removed from iTunes as we have a new one and do not want this old one appearing. I have followed all the directions above but when I locate my podcast, I cannot find the REPORT A CONCERN button under the podcast title to the left. This is driving me insane and I need this done ASAP! Please help!

Thank you for your advice.
Unfortunately that's not good enough for "Podcast program distribution".
> HT1818: How do I remove my podcast from the iTunes Store catalog?
Do I have to use iTunes 10 or lower ONLY for this purpose ?…humm

HT201268 Where is "Report a Concern" link in iTunes 11 window?

I didn't find "Report a Concern" link in iTunes 11 window. How could I do?

Thank you for your advice.
Unfortunately that's not good enough for "Podcast program distribution".
> HT1818: How do I remove my podcast from the iTunes Store catalog?
Do I have to use iTunes 10 or lower ONLY for this purpose ?…humm

HT1819 I noticed that some of my podcast are missing from the iTunes store. What is the cause of that?

I noticed that some of my podcast are missing from the iTunes store. What is the cause of that?

That suggests that the tracks are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

I am using Windows XP on my laptop. Had to format the C drive. I have reinstalled iTunes but I am unable to add anything other than music, TV shows and movies to the iTunes library. It is not showing any option to add podcasts, books, photos or apps.

I had to format the C drive recently. I have reinstalled iTunes but I am unable to add anything other than music, TV shows and movies to the iTunes library. It is not showing any option to add podcasts, books, photos or apps. These things are available on my iPhone but are no longer there in the iTunes library. Please help.

In iTunes go to general preferences and check the boxes for those you wish to see in the library.

How Can I delete an RSS Feed in iTunes/podcasts?

I have an old rss feed that I want deleted in itunes. I have created a new rss feed and it's up and working great. I want the old one deleted.
I have used "Report a Concern" and asked itunes to delete the old feed, but nothing has happened. so I went to the files and renamed them all and re-pinged the page so itunes would realize that the feed no longer works, but that hasn't work either. I've searched the forum but can't seem to find out how to have itunes delete the old podcast feed.
Any ideas?
I realize that I should have done this a different way, but I didn't know that then... I do now.

Just to confirm that you originally had a podcast accepted in the iTunes Store, and now you have had a second version accepted with a different Store URL? The procedure you have followed is the correct one, though I don't know how long it's likely to take the Store staff to get round to removing it. Just remove the original feed from the server: it will still show in the Store, which has cached it, but obviously subscribing won't work, and the absence of the feed may encourage the Store staff to remove the Store page.

Error 404 downloading Itunes Podcast

I am unable to download a radio Podcast. I can subscribe but always receive an 'Error 404 Could not be found on the server' message when i try to download the episodes? Whazz up? Any ideas?
*Side note* I was already subscribed to the podcast and it was working just fine until I unsubscribed myself
Cindy

im getting that same error. I was trying to download the lastest podcast of the Tavis Smiley Show. ive been surscribed to his podcast for months now with no problems until a few days ago. I reported a concern through itunes but im not sure if anyone will actually read it and attempt to address it.

Itunes Podcast Automatic Unsubscribe - Any way around it? Stupid feature!

We are just finishing up an advanced publishing system for audio and video podcast publishers. Our system will allow publishers to place a button on their site and with one click get subs to their podcast.
They can preload episodes in a sequential order set the date and time frame that the next episode is sent automatically. They can also charge subscription fees for their podcast... it gets a lot more advanced than that but that is the basic concept.
Today I stumbled upon: http://www.apple.com/itunes/podcasts/techspecs.html#_Toc526931673
Which says:
"Automatic Unsubscribe
iTunes automatically unsubscribes from a podcast if the following conditions are both met:
1. The user has not played any episode downloaded in the past 5 updates (there may be more than one episode downloaded per update.
2. More than 5 days have elapsed since an episode was played."
The entire purpose of a podcast is to subscribe to you will not miss anything... so what is the automatic unsubscribe feature for?
Is there a way for a user to disable it?
My publishers depend on their subs remaining subscribed. It seems that this feature basically would automatically kick you off your subscribed podcasts if you go on vacation for a week and five episodes are released that week.
I see no purpose in this at all and it totally screws with paid publishers and especially those who set up preloaded episodes that go out sequentially in our system.
What are my options? Any workarounds? Or will we need to kick itunes ot the curb and choose or develop another podcatcher?

As I read it, "both" conditions have to be met for unsubscribe. I get episodes I have subscribed to that only come out about once a month, and every month, I get the episode automatically downloaded. I think it has to be both, that you have not played any of the past 5 episodes that were downloaded, nor played any of the past episodes for 5 days since the 5th one downloaded. So if you put out a weekly podcast and people get your downloads, there should be no problem. Unless they simply don't list to them.
I think!
That's how I read it, and in my experiences with subscription to a monthly podcast.
Just my 2 cents.
Todd
MacBook Pro Mac OS X (10.4.8)

There is the possibility of making all my itunes podcast so that users can view a repertoire?

There is the possibility of making all my itunespodcast so that users can view a repertoire?

If you mean you have several podcasts and would like them all to be listed on the same page, you may be able to get the Store to set up what they call an 'Artist Page' which does this.
http://www.apple.com/itunes/podcasts/creatorfaq.html says:
How can I create a page that aggregates my podcasts?
If you have multiple podcasts listed in the iTunes Store, the iTunes staff can create a single page that lists all of them in one place. We call this page an “artist page.” Note that a podcast can only appear on one artist page.
To request an artist page, navigate to one of your podcasts, click on Report a Concern, and select Remove a Podcast. In the dialog box, explain that you would like an artist page, give us the exact name of the artist (please don’t include “Inc,” “LLC,” etc.), and list the exact feed URLs or links to your podcasts.

Lost 3/4 of my iTunes Podcasts on my MacPro Desktop machine

Hi,
Recently my 64Gb iPhone 4s crashed after upgrading to 7.1. After restoring the backup up a number of times and the phone continuing to crash, I decided to start from scratch.
I downloaded the Apple Podcasts App onto my iPhone.
This populated immediately with the Podcast headings (subscriptions) that I have resident on my Macpro Desktop (March 2008 running 10.8.5). I have almost 3Tb of Podcasts on my MacPro desktop (many video based) and I was concerned that my iPhone would start downloading many of the podcasts. I immediately deleted all the video based Podcasts (some I have been paying for over a number of years) on my iPhone. I commenced this process on the way to work (at the Train Station) from my iPhone.
When I arrived home and started up iTunes on my MacPro Desktop, the spinning beach ball came up and stayed spinning for 3 or 4 minutes. When it stopped I noticed that 3/4 of the podcasts on my iTunes MacPro desktop had disappeared. In fact, all the Podcasts that I had deleted on my iPhone seemed to have also been deleted from my MacPro iTunes account (approx 2.3 Tb had disappeared when I checked the iTunes Drive-I have a separate 3Tb iTunes HDD for my music and Podcasts). The Podcasts were completely deleted, even the heading so I was unable to re-subscribe. It was a bit of a shock and I searched my Bin (no evidence of it there; the Bin I assume is located on my OS drive (1Tb). I hadn't even connected my iPhone to my MacPro let alone tried to sync the 2.
I am at a loss to try and retrieve the missing 2.3 Tb. I don't believe it is on my iTunes drive, definitely too large for the bin. Fortunately I had done a back up, but this was a while ago.
Questions
1. What happened for this to occur? How can the Podcast App on my iPhone directly affect my iTunes Podasts on my MacPro iTunes account at home? What if I delete the App and use another Podcasting App on my iPhone?
2. I am not sure how I can move the backup iTunes Podcasts to the MacPro HDD iTunes account. How do I also move them so that the subscription is 're-activated?
3. How is my iTunes Library catalogue affected (I have Time Machine connected to the 1 Tb Mac OS Drive on my machine. When I back up the iTunes 3Tb drive, I use a separated 3Tb HDD and use SuperDuper).
Since the Podcasts disappeared, I haven't emptied my bin.
Appreciate any explanations & advice!
Thank you
Mark

Are the music files still in your PC? The default location for them will be in the iTunes Music folder arranged in folders by artist/album.
If the music files are still there, it is just your library database that is damaged and you may be able to recover as follows:
When you upgrade to iTunes 8, a backup library database is created in the iTunes\Previous iTunes Libraries folder. The name includes the date of the upgrade reversed. It will have a name like iTunes Library 2008-10-03.itl
SO try this - close iTunes and drag iTunes Library.itl and iTunes Music library.xml from the iTunes folder to your desktop.
Next copy the backup library file from Previous iTunes Libraries to the iTunes folder and rename it iTunes Library.itl - i.e. remove the date from the file name.
WHen you open iTunes it will have to go through some updating, but with any luck you should get your previous library database back.

Deleting old itunes podcasts

It appears that with the release of Itunes 11.1 I no longer have the option to delete old podcasts. When I right click I "occassionally" get the option to delete the podcast but even then it simply chnages it's status and shows it as redownloadable. This functionality can't be right. Can someone tell me if in fact it is the case or if I'm missing something obvious.

Hi, turingtest2, (Alan?)
I've been searching the archives for the old iTunes-11.1-deletes-all-my-podcasts solutions, and you seem to have the best handle on what's going on.
No matter what I try, certain podcast episodes are automatically deleted from my hard drive, with no evidence of them ever being there, and the cloud download symbol appears next to the episode in iTunes. Whether I am subscribed to the podcast or not. If I download the episode again, it's only a matter of time before it's deleted again.
So, I've followed your advice of recovering all the old ones from time machine backups, and storing them in a new folder. I've also reimported them back into iTunes (only to find the same episodes are only in the cloud). I've since converted all the spoken word podcasts to audiobooks, and the music-y ones to music, leaving the genre as podcast.
Now, what i'm proposing - and hopefully it's a short term solution until Apple realises that what they've done is rapidly losing them customers - is to write a small script or Automator thingy such that when iTunes downloads a new podcast episode, it is automatically converted from a podcast to a music / audiobook.
That way, all new / old podcasts can be kept away from the abominable iTunes podcast set up they've recently ruined.
If Apple ever fixes the issue, and allows you to keep old podcasts as podcasts, without the threat of having you stream them from the cloud, one can simply delete the script and convert everything back into podcasts.
My problem is that I haven't the first clue on setting this up.
They call me the ideas man...
Cheers,
Ed

Apple TV 1st Gen and no synch options in iTunes 10.0.01

I just fired up my old Apple TV to do a synch with iTunes 10. Something weird has happened. My synched content has gone from my Apple TV. So I thought ok just synch it all again. Its happened before. I went to iTunes, found the ATV and paired them again. Looked ok but then when I click on the ATV tab I only get two tabs, Settings and Photos. Settings has no options and Photos sees my photos but appears not to synch. Where have all the tabs for Movies, Podcast, Music etc gone??? On the ATV I see I can stream all the content but nobody told me synch was being wiped out. Can anyone tell me what is going on?? Big thanks PW, Scotland and Croatia.

I assumed that by using time machine to import everything onto the new iMac that the new machine was effectively the "old machine". Maybe not. It was set to sync to the old mac, so will try setting up the Apple TV again on it's computers tab.
Still worried that I can't find the "find Apple TV's" option in iTunes prefs though.

During sync, new contacts on my iphone are deleted. The option in iTunes to replace contacts on my iphone is not selected. Is there a way to merge info on sync instead of replace?

During sync, new contacts on my iphone are deleted. I'll typically add any new contacts I get directly to my iphone, simply because I don't have my mac on me at all times. However, unless I specifically add the contact to my mac address book, it will be deleted from my iphone contacts upon sync. The option in iTunes to replace contacts on my iphone is not selected. Is there a way to merge info on sync instead of replace?

Thank you for your reply. I realy have nothing else to sync - no music. Emails do work so its just my contacts I am concerned about. I'm kinda new at this but have a working understanding of the system.
I have an icloud account but the Geek Squad went there and tried but could not export contacts. I truly am not that good re icloud. They worked exclusively with my itunes, re-downloading, etc - all of the stuff in their book.
I have not tried a complete restore because I am not sure I am that good with the equipment but could. I did all of the stuff on the help page - sync reset, forced one-way sync etc but the phone just does not seem to recognize the sync. I have not gone to an Apple store to have them have a look - that may be my next step to hook up to another itunes computer. It seems simple to me - it was working fine until maybe 3 months ago - probably when there was an update. Its telling to me that the phone does not tell me there is a sync in process while itunes is saying there is - its just not biting between the 2.
I appreciate any hep - and I said, I not stupidi about these things but have kind of reached as far as I am comfortable with fear of doing something really wrong.

11.3 iTunes Podcast mess-up - will Apple ever do something about it?

This is the second major Podcast mess-up within 10 months!!!!!!!
Today is Monday July 21 - I downloaded the fatal for podcasts List View and very confusing and annoying for podcasts MyPodcasts View on Friday July 11 (morning) -
on Sunday July 13 Apple had an update to correct mistakes concerning iBooks i.e. they notice when they have erred ;-(
But podcasts?
who cares about them, they aren't buyers, their plight isn't even acknowledged (should I dare to ask for a "sorry" or would that be presumptuous?) ...
Since they fixed iBooks so speedily I assume that there are buyers for their meagre offering.
i.e. today is the 11th day after they caused the wreckage to ListView - the revelation that MyPodcastView remains still limpingly operable was found via the community. They don't allow feedback for 11.3, at least they have it not on their list just like 11.2.2 isn't there. That makes me guess that by their reckoning podcasts is in top shape and all those grievances which you'll find in other threads searching for 11.3 are all due to ignorance and/or un-geek-worthy equipment.
Are they preparing Podcasts for the trash bin? What are the experiences of the community? Is this a one-off or has this happened with other free offerings?
How are Microsoft users of iTunes podcasts faring? Better or worse?
https://www.apple.com/feedback/itunesapp.html

yes fox27 that new not synching feature between list view and play lists must have been generated via the wet dream of a super-genius
all in all I have by now resigned myself to the realisation that the golden age of podcast listening is over
I am cutting down on my list of subscriptions on a daily basis because otherwise I'd spend all time managing them and no time listening to any of them.
One of the many mysteries that remain for me though is if Apple wants to get rid of the podcast listeners (terrible freebie aficionados that they are) what do the major book publishers say about it? Though the number of presentations by authors on book-tour has dwindled notably since the beginning of the financial crisis there are still some plus lots of interesting long interviews which will be a lot more trouble to find.
i.e. Apple's neglect aka mistreatment of "us" hurts lots of companies whose products Apple wants to sell - I don't get the logic of it all - it is confusing.
Why haven't the book tour authors anything to say about it? Maybe alerting the stars amongst them like Malcolm Gladwell, Michael Lewis, Max Hastings etc. etc. to what is going on might be a way to get Apple to pay attention.

Missing episodes from iTunes.

Has anyone noticed missing episodes on iTunes? I purchased a season pass for "Please Like Me" and episode 4 is missing.

Whether iTunes has synced all six episodes to your Apple TV or is planning on streaming them, all six episodes should appear on your TV. (When iTunes is running on your Mac, otherwise +only synced+ items appear on your Apple TV.) Do you have "Show only the synced items on my Apple TV" selected in iTunes, under the Summary tab?
Although I don't have a definitive answer, what I'd try is:
1) Quit and restart iTunes. Ensure that your Apple TV can see iTunes, perhaps by downloading some podcast to your Mac and verifying that you can see it on your Apple TV.
2) In iTunes, switch to Custom Sync and then go to the TV Shows tab and sync All Episodes of just that one show. Remember to press the Sync button.
3) Try restarting the Apple TV by holding both the Menu and Down arrow buttons for several seconds (six?).
4) Try playing the troublesome episodes in iTunes. Ensure that they're marked as Not New (right click the episodes and select "Mark as Not New" from the context menu).
Good luck!
Message was edited by: Minckjl
Message was edited by: Minckjl

Missing Option in iTunes/Podcasts/Report a Concern

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