Missing options while trying to change wireless ch...

Hello,
The problem is as above really. Got a hub 1.5 running version 6.2.6.E.
I've signed in and clicked the advanced menu button on the left and then entered my password but then the munu options on the left dont have the extra ones shown on the youtube video just the basic ones down to 'troubleshooting'?
My laptops and the mac can all 'see' the hub but cant actually connect to it! This seems to happen every 3 or 4 months and everytime I have had to ring BT and it's starting to get very annoying!
Can anyone help as at the moment I have 2 stroppy teenagers and a frustrated wife who all want to surf but cant while we have to share the one ethernet cable!!!!

It really shouldn't make on iota of difference that your using a Mac. I use Ubuntu Linux and have no problems. The BT support line ( Same as everyone elses) will simply say "We don't support that platform" which simply means they haven't had a Muppetry script written for them for your O/s.
An MSCE in computing is like having a McDonalds Certification in World Cuisine, pointless.

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Exception              CX_SY_OPEN_SQL_DB
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Missing options while trying to change wireless ch...

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