Missing output in PDF file

When I use Adobe Acrobat X Pro to produce a PDF from my appliation (Family Tree Maker), the output is missing a vertical strip of image on the right hand side. The image displays correctly when viewed in the application. This effect seems to be related to the size of the image, small images convert correctly. Any idea what's going on? Sorry I'm a new user, so inexperienced in the ways of Adobe.
Thanks in advance

Application is Family Tree Maker (FTM) on Windows Vista (with full updates)
Physical printer is an Epson B1100 A3 printer
With the page size set to A3, FTM displays a family tree on multiple pages
This prints out on the B1100 on multiple pages successfully
Adobe Acrobat X Pro
“Print Setup” in application set to “Adobe PDF”
This gives a selection of “virtual” page sizes up to 92x92
I choose the smallest virtual paper size that gives the family tree on one page, say A0
Then “Print” with printer set to “Adobe PDF” assigning a file name
Acrobat displays the family tree with “truncated” output.
If this is sent to the B1100 with “Print Preview”, the truncated image is printed
Under Edit/Preferences – Show Large Images is ticked
Many thanks, Phil

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