Missing part of downloaded audiobook

I purchased my first audiobook and only part one of three parts downloaded.   How do I get the rest?

in his system, check
IMG>PM>PA>Customising procedures>Actions>Change Action Menu and check in User Group Dependency on Menus and Info Groups and in Action menu. check for inconsistancies/id it is usergroup dependent or not.
Sometimes if Transports are not done in logical order these things happen.

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