Missing photos/previews following system crash

Following a system freeze-up (happened while browsing with Safari) with Aperture 3.5.1 open and a forced shut-down, my Aperture library got messed up. Aperture suggested to rebuild the database and I did. After two or three rebuilds (all by Aperture's advice), there's no visible previews/photos in the library. The library listing is right, with all folders, projects and so on in place. But no visible photos. Only empty frames. When I click on a project or folder, my Qnap NAS drive (I have the complete Aperture library on it) sounds and behaves as if it searches and finds the photos, but Aperture shows nothing. It's as if the previews have gone missing. My library, when asked to show the content in the folder from finder, seems complete. Any ideas, anyone?

Can I just import this complete library to Aperture again, and everything is back to normal?
If you have a backup of your Aperture library, copy it to a directly connected external drive with the correct formatting (MacOS Extended (Journaled)) and open it in Aperture. (see: Use locally mounted Mac OS X Extended volumes for your Aperture library)
Importing is not necessary, since it is already an Aperture library.

Similar Messages

Problems Accessing Photos After System Crash

Hi,
Last night my system inexplicably crashed after working fine all day. I called Applecare, and they told me to clear everything and start from scratch. I had just used backup the night before so everything came over fine. I'm just having problems with my photos.
How I noticed my system crashed was that my iPhoto library disappeared, and when I went to open the files manually, they would not open either, saying they were corrupt. I went to DiskUtility and it wouldn't fix it either, so that's how I had to reboot everything from my backup drive.
So I open iPhoto and the pictures seem to be there, but they are "squished." When I click on them to open, the edit screen is blank. My albums also did not survive the reinstall (even though my playlists from iTunes did). I went to open some photos directly from my "iPhoto Library" folder, and they open fine in Preview. So I thought I would trash all the fake pics currently in iPhoto and import the good ones over. When I try to do that, it says the photos are unreadable or corrupt, but they work fine in Preview! (which they did not last night before I reinstalled post-crash).
Please help me save my 4000 photos!

It may not be a 'glitch' in the actual update so much as it could be that the update did not go through correctly.
Restoring the device as suggested is the best way to isolate exactly where the issue lies.
You can start with a first step of attempting a Hard Reset (Home Button + Sleep/Wake Button for 5-10s), however if this does not rectify the issue the next step is to attempt a Restore or alternatively force an update again of the device.

Missing photos and crashing in time machine

All of the photos taken since March with my Canon Powershot S515 will not appear in my iPhoto library. They used to, but now are gone. For the last few months, iPhoto has had problems with recent photos, but would eventually find them. I can't remember for sure, but problems may have begun after installation of Snow Leopard.
No more. Anyway, tried to rebuild library, received message that the photos wouldn't work unless I upgraded to lastest software, even though I HAVE latest software. I said okay. nothing happened. I used Amnesia program to remove all traces of iPhoto and reinstalled it. Did software update. Ended up having to do a manual rebuild and WATCHED all of the photos get put into iPhoto. But they are once again inaccessible.
Every time I try to enter my Time Machine to see if the photos are there, iPhoto crashes.
argh. Can I uninstall iPhoto and still have photos that a different program (maybe Picasa?) will be able to load? Can I take off Snow Leopard and revert to the old operating system? I am beyond frustrated.

Welcome to the Apple Discussions. You're photos are safe and sound inside the iPhoto Library but iPhoto has a damaged database file that keeps track of them. Since you tried rebuilding the library already try doing so using iPhoto Library Manager as follows:
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 -Download iPhoto Library Manager and launch.
2 -Click on the Add Library button, navigate to your User/Pictures folder and select your iPhoto Library folder.
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File->Rebuild Library menu option
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be untouched for further attempts at fixing or in case the rebuilt library is not satisfactory.

Missing photos in preview

I have a large photo book (100 pages, 647 images) in iphoto 11. I'm having two problems. First, when I export to iDVD or iMovie, 3 photos are missing from the files. The pix are on double spread page layouts, and only some of the small photos (not the one that traverses pages) are missing. The same photos are absent from a slideshow of the book and from the Preview and PDF. So, I can't order the book because I can't get preview to include these photos.
I'm using the latest version of iPhoto (all up to date), but have not upgraded to Lion.
I've checked the photos and they all work (used the "edit" function to check). So, I know they are not corrupted.
I've also removed the .plist file for iphoto and that didn't solve the issue.
Any other ideas??

Are you able to edit or view in full screen those "missing" photos in iPhoto? What do you see when you try?
Make a temporary, backup copy (if you don't already have a backup copy) of the library and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT

Calendar Crashes, iPhoto 6.0.3, and Missing Photos, Books, etc.

Last week I was creating a calender in iPhoto 6.0.2. It crashed twice while I was working on it. I submitted the crash logs to Apple and went on working with the calendar. Everything seemed fine.
Last night I upgraded to iPhoto 6.0.3 via Software Update. I checked permissions afterwards, then launched iPhoto 6.0.3 to work on my calendar. ALL of my photos since December 2004 were missing and I also had no books, albums, or calendars in the left side pane. I tried rebuilding the library and nothing changed. I have not yet tried to "recover" lost images.
I'm not sure if the iPhoto 6.0.2 calendar crash did this or the iPhoto 6.0.3 update, or the combination of the two. Does anyone have any ideas on how to get back all of this information? From what I've gathered, it looks like I should try iPhoto Library Manager. That seems to help some people. At the very least I hope to get all my Film Rolls back, but I would like all the other stuff as well.
Yes, I should have a more recent backup than I do, but Apple also needs to make the iPhoto Library data files more robust so it's easier to rebuild this information!

That did indeed recover all my "missing" photos. I guess there just isn't anyway to recover albums, calendards, greeting cards, slideshows, etc. Is that true?
I think I will revert back to my last backup and manually add the 10 or so rolls that I have taken since then. At least that way the only thing I lose is the calendar I was working on during the crash in iPhoto 6.0.2. I also plan on filing a bug on iPhoto with the crash log and the information about it corrupting my iPhoto Library. If iPhoto Library Manager can recover all my photos, then iPhoto itself should definitely be able to!
One other oddity I noticed was the iPhoto Library Manager would say it was importing Film Roll "Joss's Birthday", but then it would NOT actually use that as the name of the Film Roll in the rebuilt library. I figured since it obviously saw the name, it should use it. Maybe I had the preferences configured wrong.
Power Mac G5 Dual 2 GHz Mac OS X (10.4.6)

Missing photos on PDF preview dust cover

After assembling a hard cover book and previewing the PDF the photos on the dust cover front and back are missing. I really need to order the book today. Thx

You are missing one or more photos - youprobably have a page background that requires a photo which is behind a page with photos on it - all pages must either have a photo or be a color - if you have a gray background it requires a photo - look through the book carefully and be sure to look at the background on any full page photos - you will find one or more missing photos
LN

IPhoto Missing Photos, Unique Situation

Hi everybody,
I am in what I believe to be (after a bit of Googling and forum searching) in a unique position with my iPhoto Library. The library in question used to be maintained without keeping copies in the actual library (by using the relevant option in iPhoto Preferences), as I like to maintain my own folder hierarchy for the actual photo file storage. However, after a hard drive upgrade and the move to iPhoto '08, I decided I'd like to change this. Before moving to '08, though, I needed a way to get all my then-aliased photos into the library itself. So, I used a program called Synk (basically a backup program) which was able to resolve all the aliases to photos elsewhere and replace them with the actual photos in my iPhoto library.
The old system and paths have since been replaced (due in no small part to a hard drive crash), and I'm now having an issue with those photos whose links no longer work. Apparently, said links weren't working during the resolution of the aliases, and so a number of broken links made their way into the new library and are now still there. And, unfortunately, those photos were stored on a drive which no longer exists, meaning anytime I try to click on one of those photos, iPhoto gives me the spinning beach ball of death for a minute or two (per photo) as it tries to connect to that drive. When it finally fails, it brings up the "Could not find this photo" dialogue box and gives me the option to find it, but to do this for all the missing links (as there are quite a few) would be extremely tedious.
So, I'm wondering what ideas people have as to go about restoring my library. I still have all (or at least most) of the missing photos in question on disk; they're just not properly linked. And I'd really like to keep all my tagging, renaming, and comment info for the photos that are there, given I've done extensive work in these areas. Thanks for any help.

CyberMonk:
I hope you didn't use Synk on the entire library package. Because it cannot parse the database file's contents which is the heart and soul of the library. I'm afraid you may not be able to resurrect the library.
Since the links for the alias files are broken unless you can re-link each file you'll have to start over from scratch by creating a new, empty library and importing the photos again. I don't know of any application that can do that.
Do you get a warning window when double clicking on a thumbnail indicating that the original file cannot be found and asks if you'd like to find it? If so, if you can find and re-link one photo in an event it may re-link all of the photos in that event as they are all in the same folder. But you have to be able to get to that warning window.
If the above fails I strongly recommend you setup a "managed" library to prevent this type of problem again.
You could run a managed library of all your photos on the external HD and have a smaller library on the laptop for the most current and those you need. You can use the paid version of iPhoto Library Manager to manage the multiple libraries and copy files via albums or event between the two while maintaining the keywords, comments and title.
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto (iPhoto.Library for iPhoto 5 and earlier) database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've created an Automator workflow application (requires Tiger), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. It's compatible with iPhoto 6 and 7 libraries and Tiger and Leopard. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.

System crash attempting to use the packet filtering on Solaris 10, MU7

I have been attempting to port my kernel module to run on Solaris 10, MU7 (from MU6). Some changes to the packet filtering hooks interface requires me to make code changes and linker option changes i.e -Nmisc/neti -Nmisc/hook
I now have my module loading successfully and "hooking" packets. However, I am seeing instability and after processing in the order of 100-200 packets the system crashes. See stack dump beow for details.
Also note that initially my callback hook function is very simple i.e returns 0.
I require assistance on identifying the root cause. The key code fragements are as follows:
int _init()
// allocated a control block using net_instance_alloc
// populated the nin_name, nin_create, nin_destroy, and nin_shutdown fields with valid callback functions
// registered the control block using net_instance_register
static int _attach(dip, cmd)
dev_info_t *dip;
ddi_attach_cmd_t cmd;
// initialised a hook control block using HOOK_INIT
// performed a protocol lookup (using net_protocol_lookup) on the net_id provided by the nin_create function callback
// registered the hook with the net_id protocol using net_hook_register
static int
myipf_hook4_in (hook_event_token_t tok, hook_data_t info, void *arg) {
// simple callback function for test purposes
return 0;
System Stack trace:
Boot device: /virtual-devices@100/channel-devices@200/disk@0:a File and args:
SunOS Release 5.10 Version Generic_139555-08 64-bit
Copyright 1983-2009 Sun Microsystems, Inc. All rights reserved.
Use is subject to license terms.
Hostname: bfs-t5440-03-ldm12
NIS domain name is bfs.nis
Reading ZFS config: done.
bfs-t5440-03-ldm12 console login:
panic[cpu9]/thread=2a100a67ca0: BAD TRAP: type=9 rp=2a100a67630 addr=7b6e8d48 mmu_fsr=0
sched: trap type = 0x9
addr=0x7b6e8d48
pid=0, pc=0x7b6e8d48, sp=0x2a100a66ed1, tstate=0x1606, context=0x0
g1-g7: 1910, 18b0, 2a100a678f0, 60010776b14, 1910, 0, 2a100a67ca0
000002a100a67350 unix:die+9c (9, 2a100a67630, 7b6e8d48, 0, 2a100a67410, 182b400)
%l0-3: 000000000100954c 0000000000000009 0000060020ac1620 00000000010523ac
%l4-7: 00000000018a3c78 0000060020ac1848 000003000481dbe0 00000000010ac400
000002a100a67430 unix:trap+6cc (2a100a67630, 10000, 0, 0, 30004028000, 2a100a67ca0)
%l0-3: 0000000000000000 000000000185b480 0000000000000009 0000000000000000
%l4-7: 0000000000000000 0000000000000000 0000000000001606 0000000000010200
000002a100a67580 unix:ktl0+64 (300014c8e40, 2a100a67890, 600114fb428, 3, 1, 0)
%l0-3: 0000030004028000 0000000000000048 0000000000001606 0000000001021604
%l4-7: 00000000003c0000 0000000000000001 0000000000000000 000002a100a67630
000002a100a676d0 hook:hook_run+7c (30001b039c0, 300014c8e40, 2a100a67890, 60012566ea8, 7b6e8d48, 1)
%l0-3: 0000030001b039c8 00000600117df3c0 0000000001878888 0000000000000000
%l4-7: 0000000000000000 000000000000003c 0000000000000000 0000000000000000
000002a100a67780 ip:ip_input+3b4 (0, 600135ca040, 0, 6001359bc28, 0, 0)
%l0-3: 0000000000000000 0000000000000000 0000000000000000 0000060011562000
%l4-7: 00000000e0000000 0000000000000001 0000000000000000 0000000000000000
000002a100a67910 dls:soft_ring_drain+78 (600135d1f00, 60011dfa940, 2, 2000000, 2, 0)
%l0-3: 0000000000000000 0000000000000000 0000000000000004 0000000000000005
%l4-7: 000006001359bc28 00000600135ca040 000000007be1c238 000000000000fffe
000002a100a679c0 dls:soft_ring_worker+64 (600135d1f00, 0, 2, 600135d1f4c, 0, 2a100a67a8a)
%l0-3: 000002a100a67a88 0000000000000000 000002a10001fca0 000002a10001fca0
%l4-7: 0000000000000002 0000000000000000 0000000000000002 00000000018f1000
syncing file systems... [1] 104 [1] 95 [1] 4 [1] 4 [1] 4 [1] 4 [1] 4 [1] 4 [1] 4 [1] 4 [1] 4 [1] 4 [1] 4 [1] 4 [1] 4 [1] 4 [1] 4 [1] 4 [1] 4 [1] 4 [1] 4 [1] 4 [1] 4 done (not all i/o completed)
dumping to /dev/dsk/c0d0s1, offset 644284416, content: kernel
100% done: 118970 pages dumped, compression ratio 10.00, dump succeeded
rebooting...
Resetting...
-eugene
Edited by: emonagh on Aug 25, 2009 1:54 AM
Edited by: emonagh on Aug 25, 2009 1:56 AM

I have checked weblogic download link.
Currently webloigc is only available only for below mentioned platforms:-
1. Windows (32 bit jvm)
2. Linux (32 bit jvm)
3. sun solaris (only SPARC) (32 bit JVM)
There is no generic installer available for weblogic 9.2
Thus what I want is weblogic 9.2 setup for x86 machine.
I have tried to run weblogic 9.2 setup for linux on sun solaris x86.
But it did not run, it also gave error message that some package is missing in /lib/.. folder.....

Missing email after "Black Screen" crash

I am missing a few thousand emails from various accounts after having a system crash. After rebooting and attempting to launch Mail, I received the following message-"You must free up space in your home folder before using Mail. Delete unneeded documents or move documents to another volume."
I went to my ~/library/mail file and moved the Envelope index to the desktop. I then relaunched Mail and allowed it to rebuild. I thought all was well until I really started looking at my accounts and realized many of emails were actually missing.
I then placed the original Envelope Index back into the Mail folder and relaunched Mail. The emails reappeared in the listing, but many of them were empty and yielded a message in the body of the email stating that the message needed to be downloaded from the server
I looked at the INBOX.mbox folders of the various accounts that are having issues and noticed that all of them have multiple "Messages" folders (one that says only "Messages" and a few more that have "Messages" followed by an alphanumeric string). Someof these folders have .emix files, some are empty.
The other thing I noticed is that the system moved files that were attached to the lost emails into the trash.
Can anyone give any insight as to where my emails may have disappeared to and how I may get them back?

It's just not the Envelop Index sometimes.
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
If that doesn't do it and you can afford to redo all your Rules, try these & reboot...
/Users/YourUserName/Library/Mail/MessageRules.plist
/Users/YourUserName/Library/Mail/MessageRules.plist.backup

Aperture importing Results in System Crash

Launch Aperture 3, create new library, create a handful of Project names, start importing photos into Projects. Generates a system crash after about 150 photos imported resulting in system rebooting with Question Folder in center display.
I have been running Aperture 2 for well over 18 months with great results on a 4gb iMac 3.0.6G 1 TB system, 32 bit mode, Aperture library on internal boot drive, no external referenced files.
With a few days after installing Aperture 3, major problems began:
1. Thumbnail photos did not match the photo titles, clicking on thumbnail displayed yet a different photo. Some Projects, Albums appears just fine, but others gave every increasing problems. Some previously fine thumbnails now appear as moving vertical lines. Files sizes enormous. Very unstable.
2. Performing Command+Option on launch and selecting repair database resulted in over 7000+ plus photos in recovery folders. After spending 5 days performing tasks like: A.)Verifying and Repair the HD, b.) Repairing Permissions, Repairing the database, c.) Finally exporting every possible Master for safe keeping (a monumental task).
3. Starting over from scratch with volumes of duplicate photo files (some from export, some from recovery folders, etc. just to be sure nothing is lost (and I have no way to be sure).
4. Re-installed Aperture 3, ran software upgrade to ensure I have the latest 3.0.1 version. Turned off Face detection and created new library on the boot drive.
5. Stopped using Aperture 3 (for over a week) with no system problems.
6. Hand verified several hundred RAW Nikon image files using preview, Photoshop -all view and appear fine. Now I will attempt to import these same RAW image files into Aperture 3 as a test.
6. Started using Aperture 3 - and within 30 minutes my system is down again - so I called Apple support. Very frustrated. 2 Crashes within 1 hour. Hung during importing, dial at the 7 o'clock position, Finder locked unable to Shutdown waiting for crash to prevent causing more problems.
7. I need to give time for Apple to correct these Aperture problems. How could this major upgrade go out from Apple without extensive testing?
Other suggestions?

I have the same problem with my ipad with ios 7.1, there aren't other updates for ios, so how can i resolve the problem? Every time that i try to desabling the sim pin the system crash and the settings app closes
Thanks

Please help: fail to recover after system crash

Hi all,
I tried to start our directory server after system crash due to hardware failure. Error log shows:
[17/Apr/2010:01:35:15 +0800] - WARNING<20488> - Backend Database - conn=-1 op=-1 msgId=-1 - Detected Disorderly Shutdown last time Directory Server was running, recovering database.
However, the recover process seems never ends (I waited overnight...). While CPU usage of ns-slapd grows continuously, the server has no response (e.g. ldapsearch waits forever). I make copies of db before starting ns-slapd and thus I tried several attempts:
1. start as it is.
2. remove db/log* and start
3. remove db/log* and db/__db* and start
4. remove db/* except db/NetscapeRoot and start
All attempts have the same result - recovery goes on continuously.
Then I tried to remove db/* and run restoreconfig with an old configuration backup. Then ns-slapd can be started. However, when I do ldapsearch testing:
ldapsearch -h localhost -v -D"cn=directory manager" -b "" -s base objectclass= namingContexts
ldap_init( localhost, 389 )
Bind Password:
ldap_simple_bind_s: Invalid credentials
I'm sure the password is correct, and also tried modifying nsslapd-rootpw in config/dse.ldif and corresponding userPassword in configuration file created by saveconfig before restoreconfig.
Again, all attempts have the same result - invalid credentials. I can see BIND cn=directory manager attempts in logs/access, but also see following line in logs/errors:
[17/Apr/2010:21:59:08 +0800] - INFORMATION - conn=-1 op=-1 msgId=-1 - get_entry: entry cn=directory manager not found (error 32)
I'd like to know:
* if there any other method to make recovery process complete successfully?
* if there is anything missed/wrong in the restoreconfig process?
I tried several days but can't make it. Would anyone please help?
Sorry that we're still using old versions 5.2 patch 5 on Solaris 5.9 on v440 machines...
Thank you very much.
/ST Wong ([email protected])

I hope you have a export of LDAP data backup in LDIF format, if so, please stop the instance and remove all the files from your db directory which includes .db3 and log.* and __db* and then do a ldif2db.
Once import is complete, start the slapd process.

Missing photos - cannot reconnect - found in mov file!!

Using Adobe Photoshop Album Starter Edition 3.0 on Windows XP Pro
Everything worked fine for some time, then error message appeared when trying to print or attach photo to email.... "Searching for missing file". There are about 30 photos that are "missing" although they can be viewed in the album. Tried the "Reconnect" feature but it cannot reconnect the missing files. Searched for the names of the JPG photos and they do not appear in the list... cannot be found. After some research discovered that they were all in an MOV file named "Picture054.MOV". Any idea how they got put into MOV format??? Or how to put them back into the album as JPG photos??
Thanks

BOB:
Can you help me with my issue? It is on the FORUM UNDER:
*System Crashed, LOST ALL photo files shows THUMBNAILS only now!*
BGBlake - 04:04am Jun 6, 2007 Pacific
PLEASE help me to get back my pics! HOW can I COPY the THUMBNAILS and NOT loose my photos! If I try to open them or copy them they say "Searching for Missing File Location", then it says "Cannot continue requires at least one connected file"!
These are precious because they are 3 years worth and some family members are no longer with us! PLEASE HELP!
OS:WINDOWS XP SP#2
Photoshop Album Starter 3.0
Basically, I had to do a factory restore and the PICS file was NOT under an "XP User Acct" so the files were not saved during restore and were lost! When I re-installed Adobe 3.0 the THUMBNAILS appeared, but of course the file "location" is missing as is all the actual pics! It says one file must be connected to open. Can you help?

Satellite M15 S405 System Crash during defraging - cannot reboot

I have a Toshiba Satellite M15 S-405 laptop running Windows XP. In the midst of defraging my hard drive, my system crashed. I tried various means of rebooting, but I keep getting the following message
'"Windows cannot start because the file is missing or corrupted
Windows\system32\config\system
You can attempt to repair this file by starting Windows Setup using the original Setup CD-ROM, Select 'r' at the first screen to start repair""
The Recovery and Applications CD that came with my laptop will only allow me the option of re-installing Windows while wiping my hard drive of all my files. Needless to say, I do not want to do this. I have tried booting into Safe Mode, but I am unable to get the system to boot at all. It starts to boot and shows me the "Windows XP" logo, but it does not go any further. Can you suggest a workaround for me to boot my system so that I can try to see where the problem is?
Thank you.

Colleen, I am suggesting that you first attempt to resurrect your Windows as it is now. The steps are in my previous posts.
If you wish to try..
1. Create a set of floppies which should enable you to access the Recovery Console. It doesn't say that in the articles, but you can access the Recovery Console from the Setup floppies just like from a Windows XP installation CD.
   How to obtain Windows XP Setup disks for a floppy boot installation
   Description of the Windows XP Recovery Console for advanced users
2. Once in the Recovery Console, follow Microsoft's instructions here.
   How to recover from a corrupted registry that prevents Windows XP from starting
If the first floppy won't boot, then we can download a bootable CD that can access the Windows files and follow Microsoft's instructions for replacing the registry hives.
That may sound too technically challenging to you. In that case, we can give up on this installation of Windows altogether and talk about how to rescue your important files.
-Jerry

Restall of i tunes following OS crash

Hi, I hope I've posted this to the correct forum. On Tuesday evening my computer auto updated itself with an MS patch containing SP3. To cut a long story short my system crashed and refused to boot even in safe mode. I eventually reloaded the Windows XP OS from a recovery disc and am subsequently rebuilding the drivers etc etc etc. One of the missing items is itunes. I have regained access to the internet and am ready to download itunes again. However, I am obviously anxious not to lose all of my purchased music. There is still an itunes music file on my c drive and I'm presuming that I can drag it to my newly installed itunes folder and re-access my purchased music from there. Does anyone know if this is correct please or whether the process I need to follow is more complicated? Any help very gratefully recieved at a time of very high stress!

Thanks for the response Niel, this is the latest position. I have downloaded version 7 of itunes and successfully installed it on the computer. However it does not recognise any of the music on my 2 external hard drives and when I reregistered my account with the itunes store I have no 'purchased music' history - (I should have lots!). At the moment the purchased music is the least of my worries - my concern is that I cannot get any of the 280GB of music on the external drives into itunes. I'm hopefully just doing something wrong and it is do-able. Please advise what I should try next. Thanks for your help so far.

MacBook Pro system crashes

I recently upgraded my MacBook Pro to OS10.8. Shortly afterwards I started having the system crash about once a day - sometimes more frequently. It only does it when using apple mail and firefox after having been dormant for a while. It basically goes blank and then after about 30 seconds gives a gray error page and starts to re-boot. The service folks didn't detect any hardware problems. It has 8 GB of ram. All suggestions are welcome.

If you have more than one user account, you must be logged in as an administrator to carry out these instructions.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select the most recent panic log under the heading System Diagnostic Reports on the left. If you don't see that heading, select
View ▹ Show Log List from the menu bar. Post the entire contents of the panic report — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post shutdownStall, spin, or hang reports.

Missing photos/previews following system crash

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