Missing Plug-In Error

Hello All!
I have a user who is using Adobe InDesign CS2, and has recently been getting an error when trying to open his workspace; he is not opening CS3/CS4 documents, just CS2. His workspace also does not populate with his tools, but I'll save that post for a rainy day...
Attached is a screenshot of his errors. He is running on Windows XP professional, I believe SP2 or 3. He does not recall when the issue started happening exactly. We do not have the reinstallation disk(s), and Adobe cannot provide one as this version is no longer supported (which means I cannot get phone support either). If any light could be shed on this, that would be great. Thanks in advance!
Asia May (posting as Chris Paiano)

Hello guys,
He does not get the error unless he directly is trying to open a document; I am still trying to locate the original installation disk, but I've been reading on similar posts that people have tried starting completely over and the issue had not resolved itself. I tried resetting to the defaults (launching and holding Shift+Ctrl+Alt), and renaming a couple folders so that InDesign would create a new one, but no luck there. Also, the fact the the workspace/pallates are completely gone worries me; pressing tab does nothing, selecting the default workspace does nothing. I'm going to continue looking for the disks for a reinstallation, but if anyone has any advice, that would be great. Thanks in advance!
Asia

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Nonapeptide wrote:
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Message was edited by: noondaywitch

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