Missing "plus" sign within CONTACTS

I upgraded my wife's iPhone 3GS to iOS5; now the "plus" sign is missing under CONTACTS. I've tried to RESTORE; tried just about everything.
She can add a number/contact after she's called it - but not from the CONTACTS App.

When I upgraded my iPhone to iOS5 Apple did not warn me that as a consequence I would be forced to upgrade my Mac to Lion - otherwise none of my calenders, mail and contacts would synch anymore. My phone would therefore be  - redundant! After the phone was upgraded, all of my apps were gone. I had to plug it into iTunes and then run the sequence again, just as though I had never done it the first time. The apps were restored. Not impressive, though - why didn't the apps just restore when I ran the upgrade the first time? Confusing or what?!
When I moved from Mobile Me to Cloud - so that my computers and devices could actually synch again - I again had to run the whole process twice. Now I have dual sets of accounts, one for Mobile Me "Cloud" and one for "Cloud Cloud". *** is that about... At this moment Mail on my laptop and my desktop has frozen while upgrading the data base. But that's for another thread... Not cool. Yes, I'm pretty ****** off that my time is being wasted like this.

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