Missing Printer Drivers

I'm trying to add a HP printer under Bonjour via Printer Setup Utility. I can do that with my new MacBook and have plenty of choices of printer drivers. With an older PowerBook, I only get a few driver choices (HP not included).
I've tried downloading drivers from the HP website and Printer Setup Utility doesn't recognize them. Can I simply copy the drivers over from my MacBook? Where are they stored?

Can you give us a little more detail - where is the printer connected? What model printer?

Similar Messages

Missing printer drivers - can't add new drivers

I printed without any problems yesterday. Last night, I applied the latest drivers via Software Update (a lengthy list that just came out within the last week, including 10.4.8) and now all my printer drivers are gone. I have 2 printers connected directly to the mac via USB, and one printer connected through the network. I have attempted to add the printers again, using newly download printer drivers from both Epson (for my R300) and from Primera (for my disc_publisher). When I attempt to add a printer, this error comes up: "An error occurred while trying to add the selected printer. server-error-service-unavailable"
I have a G5 dual 2 GHz. I have attempted all the normal troubleshooting techniques (permissions, unplug power and usb, deleting drivers and re-installing, restarting mac, etc), but am now at a loss.
Any ideas?
Thanks,
Scott
PowerMac G5 Mac OS X (10.4.7)
PowerMac G5 Mac OS X (10.3.9)

Have you tried resetting the print system? Open up Utilities->Printer Setup Utility and under the Printer Setup Utility menu, select Reset Printing System. You'll have to add all your printers again, but that should clear up most problems. Give it a whirl and post back.
Good luck!
MacBook,G5 iMac,15PB,G4 iMac, G4 QS, AX, 3G iPod, Shffl, nano,shffl Mac OS X (10.4.7)

New - HP - Snow Leopard print drivers for missing printers available now

Good news - the Snow Leopard print drivers for the following devices are now available from Apple Software Updates. The drivers were not available this last week after Snow Leopard intro, thanks for everyones patience.
It is strongly recommended to first update to Mac OS X 10.6.1 before installing these new drivers. Make sure that the printer is turned on and connected via USB cable before launching Apple Software Update.
HP 910
HP 915
HP Deskjet 3320 series
HP Deskjet 3420 series
HP Deskjet 3500 series
HP Deskjet 3600 series
HP Deskjet 3740 series
HP Deskjet 3840 series
HP Deskjet 3900 series
HP Deskjet D1300 series
HP Deskjet D1400 series
HP Deskjet D1500 series
HP Deskjet D2300 series
HP Deskjet D2400 series
HP Deskjet D4100 series
HP Deskjet D4200 series
HP Deskjet D4300 series
HP Deskjet F2100 series
HP Deskjet F2200 series
HP Deskjet F4100 series
HP Officejet 4100 series
HP Officejet 4105
HP Officejet 4200 series
HP Officejet 5500 series
HP Officejet J3600 series
HP PSC 1000 series
HP PSC 1100 series
HP PSC 1200 series
HP PSC 1300 series
HP PSC 1310 series
Print and scan functionality is included in this Apple Software Update for these 4 models:
HP Deskjet F300 series
HP Officejet 4300 series
HP Officejet 5600 series
HP PSC 1400 series
The print drivers for these 4 models are included with this update also:
HP Laserjet P2035
HP Laserjet M1319 mfp
HP Laserjet M1120
HP Laserjet 1022 series
Please note - updated Snow Leopard drivers are not yet available for these 3 HP LaserJets. HP is working on it, coming soon.
HP LaserJet P1005
HP LaserJet P1006
HP LaserJet P1505
(Although I am an HP employee, I am speaking for myself and not for HP)

Thank you!
Carolyn

Hp LaserJet P3015 randomly miss prints random letters.

Hi
I wonk as a It technician in a College environment. We have a computer lab with 40 Dell OptiPlex 390's connected via a local area network to a Hp Laser Jet P3015. The students have to use a water mark during exams as a way to identify on witch computers they wrote the exam. Now on random occasions Radom alphabetical characters are being miss printed for example all the "I's" or "T's" in the document won't simply print. To get the machine to print correctly I have to reboot the pc and printer and this can cause a lot of trouble during the exams. I have tried using different drivers (UPD PCL 6 and UPD PLC 5) but the miss prints still occur. Microsoft office 2010 and 2007 was running parallel on the computers, but I uninstalled 2010 due to the fact that our text books for 2010 will only be available next year. Please can anybody assist me.
System Information
Time of this report: 9/5/2013, 13:08:06
Machine name: STR-B122-01
Operating System: Windows 7 Professional 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: OptiPlex 390
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i3-2100 CPU @ 3.10GHz (4 CPUs), ~3.1GHz
Memory: 4096MB RAM
Available OS Memory: 3240MB RAM
Page File: 715MB used, 5764MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

The majority of the tools in the PCL Paraphernalia application generate print jobs; the Target menu allows the user to select the target (network-connected) printer, or to direct the output instead to a file.
However, four of the tools do not interact directly with a printer, and the Target menu is irrelevant for these tools; the PRN File Analyse tool is one of these, and with this tool, the file to be analysed is selected via the Open Print File ... button in the dialogue of that tool.
The Downloads page of the website provides a link to a Windows .chm Help file, which describes the application and each tool.
The TrueType Courier New display font is usually mapped to an equivalent printer-resident scalable Courier font on most LaserJet (and clone) printers - I don't have access to a LaserJet P3015, so I don't know for sure which printer-resident fonts are available - you could find out by printing out a PCL Typeface (Font) List from the printer.
Your captured mytest.prn file:
Shows that a font selection sequence for the printer-resident Courier font is present, but also downloads 11 different PCL soft fonts - 10 of these are in resolution-specified bitmap font format, the other one is in PCL Encapsulated TrueType (PCLETTO) format - without a lot of additional checking, I don't know which font is used for which bits of text in your print document.
Prints (2 pages), without any apparent problem, on my local LaserJet 1320n printer - there do not appear to be any missing characters, so either you have captured a sample which does not exhibit the fault, or the problem is within your own printer, not the driver-generated print stream.
I can't post the analysis output here, as this (Consumer) forum does not provide file upload facilities; the equivalent Business forum (see http://h30499.www3.hp.com/t5/Printing-and-Digital-Imaging/ct-p/bsc-412 ), which is probably more relevant to your printer model and configuration, does provide this feature.

How to Fix Disappearing HP Printer Drivers -- Disable HP CUE Device Discovery Service

I have a new HP G60-530US laptop with Windows 7 installed (less than 2 months old). It is connected to an HP 7410 All-in-One Printer and a Brother laser printer.
Three times now, the HP 7410 printer has mysteriously disappeared from the installed printers. The Brother printer does not disappear.
To re-install the HP 7410 printer requires disabling the AVS using the Services,msc utility (not just shutting down the AVS (Panda in my case)). It takes 20 minutes or so to re-install the HP printer driver software.
HP tech support is clueless about the cause or cure for this.
The laptop people referred me to the printer support people and the printer support people referred me to the laptop support people. The last tech support guy suggested that I restore the system on the theory that if the problem persisted it would be a hardware problem and not a software problem. He seemed to miss the fact that the disappearing printer driver software only occured with HP printers.
HP technical support was worthless.
Some internet forums suggest that this occurs when HP machines are connected to different networks. I noticed my problem occur after I took the laptop on a business trip and connected to a different wireless network.
On Vista forums, I've discovered that the disappearing HP printer drivers has been a problem for some time over a wide range of HP printers.
The solution identified on those forums is to stop and disable the HP CUE Device Discovery Service. Apparently, this service is used to detect HP printers and add them to the HP Solutions Center software.
In my experience, the HP printer drivers disappeared when my laptop comes into range of a "foreign" HP printer with wireless capabilities. For example, my laptop dropped my configured HP wireless printer when I went to an office that had a different wireless HP printer installed. The HP CUE service trashes the existing printer driver even though you do not intend to install and use the "foreign" printer. That would also explain why the printer drivers disappear when visiting a hotel or other location where any HP wireless devices exist. It would also explain why non-HP drivers do not disappear.
I've disabled the CUE Device Detection Service (using the Services utility). I'll see if that works. From what I've read, the CUE Device Detection Service is not needed after you have installed your printer, but it remains in your computer's active memory just "in case" you want to connect to a new HP printer and install software for that printer. Said differently, after your printer is installed, it remains as useless HP software that clogs your machine's resources.
A patch from Microsoft or HP (e.g., a patch that disables the CUE service) would be a big help to users if the number of posts on this issue are any indication of how pervasive this problem is.

This seems to be a common problem that exists for many HP devices, varying computer moakes and models and different operating systems. So, the conclusion must be that it is a HP issue. WHY ARE THEY NOT FIXING IT?
Based on this I am quite happy to buy a different make of printer so how does HP justify the continuing lack of support?
I posted a message about my C7180 All-in-one which had been causing problems but I put it down to me making (unrelated) changes to my system then noticed it got worse when I connected a new Trust digital pad. However, even when the pad is not connected I get the problem of disappearing drivers with the printer still visible.
What seems to happen to my set-up is it works when it is first reloaded and used, but the next time I open the HP software it fails and no other software is able to print/scan on the device.
Can somebody explain what the CUE is? I'll give it a try but I don't know what it refers to.
Who'd have thought that in the 21st century, software/hardware engineeers still can't make a simpy process for a computer. Whatever happened to the promise of plug'n'play?
P.

V4 Print Drivers suddenly stopped working on Windows 8.1 machine on a Windows 2012 r2 Domain

Today one of our newly setup windows 8.1 machines stop printing to a Toshiba copier that was setup on a domain controller with the printers role installed. The Toshiba copier was setup using Microsoft default Toshiba PLC6 V4 printer driver.
The computer in question was printing to the copier minutes before the user shutdown to go to lunch. When the user returned, printing to the Toshiba copier was not working. However others in the office where printing to the Toshiba copier
just fine. I decide to try and print to other printers and found that the Microsoft XPS printer was not working also. I also found that all the other printers that where not using V4 printer drives printed just fine. The Toshiba copier and
Microsoft XPS printer both use V4 printer drivers. I tried removing the Toshiba copier, but when re-adding the Toshiba copier a error message was given stating that the V4 driver could not be found. This same process was tested
on a known working computer and the printer was removed and added just find. Next I logged onto the system as the administrator and found that the XPS printer was also not working under the admin account. So I did not think this was a user
only related issue and was a system wide issue. So far my only idea is that something is missed up with the V4 driver system, but I have no idea where to start to go about fixing it. Any ideas will be helpfully.
Thanks,

Hi Harley,
If you can still reproduce this issue, can you please open a case with Microsoft Support? This isn't a behavior we're aware of, so it'd be great to figure out what's going on.
Thanks!
Justin

My missing printer.

My office recently upgraded one of our machines from a G4 PowerPC to an iMac G5. Unfortunately classic has a slight problem. The only app we still use in classic is Pagemaker 6.5. Even after several times un-installing, and re-installing pagemaker whenever I try to print using a PPD the drop down menu where the printers should be is just not there. Sadly, printing postscripts to file is a rather necessary component of the work we do... If anyone knows where my drop down menu has gone it would be greatly appreciated.
iMac G5 Mac OS X (10.4) Missing Printer Drop Down

Hi, Cmdrlimpet -
...I have the proper printer descriptions and they are in the extensions folder....
The PPDs belong in the Printer Descriptions folder in the Extensions folder, not 'loose' in the Extensions folder. There are some printer-specific files in the Extensions folder, but those are Chooser Extensions (i.e., drivers), not PPDs.
The way it should work...
After the PPD is placed in the Printer Descriptions folder, start up Classic (or restart if the machine is running OS 9). Go to Chooser in the Apple menu; select LaserWriter 8 as the driver on the left. Available printers should appear on the right. Click one, and the Setup or Create button should become usable. After clicking that and following through the short setup screens, the printer should be usable.
If you then go here - System Folder >> Preferences >> Printing Prefs >> Parsed PPD Folder, you'll find what appears to be a copy of the printer's PPD. Placing a PPD in that folder manually does not work (at least it never has for me) - it needs to be placed there by Chooser.
If your printers need AppleTalk, then it should be on; otherwise it should be off, since it can otherwise interfere with the ability to access a printer or other item on ethernet. Sometimes it refuses to let go of the bus even when it is turned off - in that event, switching AppleTalk to use a different port/bus usually works. That setting can be made in the AppleTalk control panel.
By chance do you have ATM Light and Suitcase installed in Classic?

Windows update requirements for Xerox print drivers on Windows 2003 server

Hello, We are currently deploying a fleet of Xerox MFD's across ~100 locations, and we are running into an issue installing the print drivers on some Windows Server 2003 (32bit) boxes. (both the machine specific driver, as well as the Xerox Global print driver) The print driver installs fine, but no jobs will actually print, and if you try and print a test page, an error "Test page failed to print. Would you like to view the print troubleshooter for assistance?" comes up instantly. We have seem to have narrowed the problem down to a missing Windows update, as if we do all available High Priority and Optional updates, it starts to work fine. Does anybody know specifically which Windows updates are a requirement for the driver? Our 2003 servers were last fully updated about a year ago, and due to time constraints, if we could just install the Windows updates that are needed it would be a big help. Thank you in advance

When Xerox dropped support for XP, they stopped adding particular files from the driver packs (probably for size reduction) because they were all included by default in every newer OS. If you install this here on any XP/2003 base machines it will work as normal. It is best to install that before the driver install, but I have been mostly lucky to have it work fine days later. YMMV

Cannot install full printer drivers

Hey!
I'm having an issue with my printer. When I run the HP Print & Scan Doctor, it is saying that I need to install the update to have the full installation set-up. However, when I go to the HP Support page for the drivers, I keep getting this message.
Not FoundThe requested URL /pub/softlib/software12/COL32503/mp-109779-2/PS_AIO_07_D110_140_408-4.exe was not found on this server.
How can I get this file so that I can stop getting this messages? I've reinstalled the WIndows 8 drivers using the default system, but I still keep getting the request to install the full version.

Repair permissions and then restart your computer. Sometimes this cures the "missing printer" after installing drivers. Go to Applications>Utilities>Disk Utility and select your volume and then select Repair Permissions.
http://docs.info.apple.com/article.html?artnum=25751

How to uninstall print drivers Canon MF4150 issues

Hello all, I am having a nightmare of a time getting my Canon MF4150 to print. It looks from all of the threads on here it was a less than ideal choice for a Mac owner.
When I first bought the unit I managed to get it to print, everything seemed peachy.
Problems arose when I wanted to use the unit to scan. I downloaded a variety of third party software and drivers in an attempt to get the scan function working. I had mixed results, and this process seemed to upset the printing side of things. Once I scanned a document, the printer would then not work.
I abandoned the idea of scanning through the MF4150 and have gone back to dedicated Epson scanner.
Since then I have not had any luck getting the printer to print again.
I have gone through all the MF4150 related threads on these boards I can find, and followed the process to installed outlined here - https://discussions.apple.com/message/7657893#7657893 but to no avail.
I really just want this thing to print and it's driving me nuts.
I have the printer attached directly to my MacBook Pro running 10.5.2. I'm not trying to print through the Airport.
I would like to know how to completely uninstall any UFR II drivers and related software / information and start this process from the beginning again.
So far, using the answer provided by PAHU here https://discussions.apple.com/message/7657893#7657893
I have -
1. Open System Preferences > Print & Fax
> DONE
2. Select the MF4150 printer and press the minus " - " button to remove the printer. Do the same to any other printers that are in the printer list.
> DONE
3. Hold down the Control key and click in the empty printer list. A window showing 'Reset printing system' will display. Click this.
> DONE
4. Close the Print & Fax utility.
> DONE
5. Run the Canon UFR2 v1.70 installer and select Uninstall when the Easy Install menu appears
> This is where I get snagged. I'm not offered a Uninstall option. I have attached a screen grab of the window I am presented with. I am currently trying the "o1141enx_m_ufr224" version of the UFR driver. I have continued to complete the points below regardless of the fact i cannot uninstall.
6. Restart the Mac and run the v1.70 installer again to add the UFR2 files back onto your Mac
7. Go to Applications > Utilities and open Disk Utility. Select the Mac OS X partition in the left pane and select 'Repair Disk Permissions'. When this has completed, quit Disk Utility
8. Open Print & Fax and add the MF4270 again
9. Open TextEdit, type some simple text and select to print.
10. Report back if the above doesn't get you printing.
I have also attach a screen grab of the process I go through when adding the printer.
Any help with this would be amazing. I've tried everything I can think of.
My latest idea is to try and remove any trace of previous printer drivers and go from there. You can see in my list of available drivers in the file attached I now have all sorts of UFR drivers in the list.
Again, if anyone can throw me a line on this that would be great.
Thanks & Regards
Coz

Hello Coz,
It's been a while since you've posted, I hope you have not given up. I was having grief with my MF4150 as well, but got it working. There is a more current driver - search for Mac_UFRII_V230_uk_EN and install it.
Then, when you go to add your printer through System Preferences > Print & Fax, make sure you click the "default" icon in the top of the dialog. It should show your Canon MF 4100 series , then use the bottom drop down menu to choose your driver and select Canno MF410 Series UFRII LT (UK) from the list.

Windows 7 x64 can't read/install any printer drivers from Windows Server 2003 x64 (AMD64 folder and HP Deskjet 855c)

I read the thread Widows 7 printer
HP deskjet 855c driver about possible installation of HP855c drivers onto Windows 7 x64 from "Windows Server 2003 x64" CD but I didn't have enough luck to succeed with doing it on my laptop. That thread appears to be dead now
as it is marked "Answered", so I'm asking for help here. I have Toshiba Satellite P500 with Windows 7 Home Premium 64-bit (http://i55.tinypic.com/2zgth6v.jpg).
Let me tell you first that I don't have access to Windows Server 2003 x64 or XP Pro 64 CD's. However I did some research online, which eventually forced me to learn about the "file sharing". After extensive search I was able to get the copies
of AMD64 folders from Windows Server 2003 R2 Standard x64 with SP2 and
XP Pro 64. The reason that I went also after XP Pro was because I thought that the extra wording "R2 Standard x64 with SP2" in description of "Windows Server 2003" did not reflect the exact name provided by poster
Alan. I couldn't find just "Windows Server 2003 x64" (does it matter?).
Anyway, I followed first the drill with running "printui /s /t2" and disabling UAC, and then in both cases I was able to locate the
NTPRINT.INF file (http://oi51.tinypic.com/9qwvt2.jpg - this image is from XP Pro AMD64 folder) but each time when I
attempted to install the driver, I got the same message stating:
"The folder you specified doesn't contain a compatible software drive for your device. If the folder contains the driver, make sure it's designed to work with Windows for x64-based systems." (http://oi53.tinypic.com/27yveiw.jpg)
Why aren't there x64 drivers?
During several installation attempts I had the printer connected to or disconnected from my laptop. It didn't make any difference. I must add that for this purpose I had to use different cable than the original one designated only for the
Parallel port in my old desktop with Windows XP. My new laptop with Windows 7 x64 came only with 3 USB ports (plus 1 HDMI and 1 Serial). Because of that situation I bought in advance a new printer cable called “USB to 36-pin Parallel Port Adapter
Cable” (http://www.amazon.com/gp/product/B003A8I75E). I'm not sure, if it will work until I can install the printer.
Besides, nobody talked about this issue yet. I was also playing with the port choices in "Add printer" step; changing from default LPT1 to USB001 with the same negative results.
I don't know what I'm doing wrong. I was very hopeful after reading positive "case closed" notes there.
Can anyone help me here, maybe by making the necessary files available for download? I'm willing to pay for such assistance or make a donation, if necessary. Seriously. Judging by the large number of views of the original
thread, one could assume that there is a potential demand for such service. It would be more human to pay few bucks for a few driver files than $900 for the whole Windows Server 2003 x64 CD, no? Can Microsoft accomodate me/us, please? :)
Andrew*
P.S. I was advised to come for help here from
http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/windows-7-x64-cant-readinstall-any-printer-drivers/4e7d06e1-33a5-4597-be70-4fdc087a63a7?msgId=9a045994-0d31-4d40-b17d-dba372393ee4

I have my HP 855c/driver working on Win 7 Ultimate x64. I used the 'printui /s' procedure and 4 files described above with some minor changes.
I pulled WindowsServer2003.WindowsXP-KB914961-SP2-x64-ENU.exe down from the Microsoft website. Running the file causes the exe to unpack into a temp folder at the root drive. A 'Setup Error' message box is displayed once the file is run. I left this
message box up until I copied ntprint.inf, ntprint.cat, and sp2.cab from the temp folder.
I copied driver.cab from a Windows XP Pro disc. I also needed amd64\stdnames.gpd which was already in my Windows 7 c:\windows\system32\spool\drivers\x64\3 folder.
I created a folder with the 5 files (ntprint.inf, ntprint.cat, sp2.cab, driver.cab, and amd64\stdnames.gpd). This is my 'Have Disc' folder.
I followed the 'printui /s' instructions, first changing the permissions mentioned above and then installing the driver. Next I followed the instructions to add a printer from Control Panel 'Devices and Printers' - 'Add Printer', choosing to 'use an existing
driver' when installing the HP 855c.
I used a slightly different ntprint.inf, size 1570418. The readable contents of ntprint.inf is as follows. Notice the line 'CatalogFile=ntprint.cat' is not included. I tried using the 1570468 version of ntprint.inf; when I did I received an incompatibility
message (probably the same one mentioned above).
; NTPRINT.INF (for Windows Server 2003 family)
; List of supported printers, manufacturers
[Version]
Signature="$Windows NT$"
Provider=%MS%
; LayoutFile=layout.inf
ClassGUID={4D36E979-E325-11CE-BFC1-08002BE10318}
Class=Printer
DriverVer=10/01/2002,5.2.3790.4533
[ClassInstall32.NT]
AddReg=printer_class_addreg
[printer_class_addreg]
HKR,,,,%PrinterClassName%
HKR,,Icon,,"-4"
HKR,,Installer32,,"ntprint.dll,ClassInstall32"
HKR,,NoDisplayClass,,1
HKR,,EnumPropPages32,,"printui.dll,PrinterPropPageProvider"
Good luck

SOLUTION: Get Win 7 Printer Drivers/HP Solution Center to Work on Windows 8

Took me some time to figure it out, but I got it to work.
First of all, the preliminaries:
I have an HP dv9700t laptop running the 64-bit version of Windows 8 Pro RTM (not the preview, but I assume it will work on Preview as well). My printer is an HP Photosmart C7280. If you have a different printer, it is possible that something similar to how I solved my problem will help you, especially by running your installation files in Windows 7 Compatibility Mode.
Windows 8 does come with stock C7280 printer drivers that work by going into Control Panel>Devices and Printers>Add A Printer, but there's only limited functionality with those. As such, I wanted to run the HP installation files to have increased functionality.
Unfortunately, when I ran the full installation file from HP for my printer, there was no "Install a Printer" button, or any of the other usual buttons. There was only an "Exit" button.
Here's how to get it to run and install properly.
Right-click on the HP Full Installation file, then Properties>Compatibility>then check the box for "Run this program in compatibility mode for:", then select "Windows 7" in the dropdown box, then Click "OK".
Run the installation file as you normally would in Windows 7.
I tried this two ways.....the first while connected via USB cable. It worked just fine with no errors.
I also tried it with the printer connected to my network via WiFi. Ran into some problems.
The installation program would detect my printer just fine, and I clicked "Next" or "OK" or whatever the prompt was to install the printer. The installation would hang on "Reply from SNMP" (or something similar) and it would list the IP address of my printer. I waited, waited, waited for an hour, and it wouldn't get past this. Not to worry.
Proceed with normal installation until you get to the "Reply from SNMP" message and the installation stops responding.
Enter the Task Manager with CTRL-ALT-DEL. You'll see an entry in the "Apps" for the HP installation program....LEAVE THIS ALONE.
Below the "Apps" list you will see the "Background Processes" list. In this list is something along the lines of "HP Network UI", or something similar, consuming a significant amount of CPU. Highlight this entry, then click, "End Task" at the bottom.
The "SNMP" window will close and your installation program will then finish normally and your printer/fax/scanner will be properly installed. HP Solution Center works normally, as does printing, scanning, etc.
Will the next person who uses this give some feedback and also answer some questions for me so I can update this post with more specific information?
Please let me know what the exact "SNMP" message is when the installation hangs. Please also let me know the exact name of the "HP Network UI" background process is, as well as the HP Installation app name.
Hopefully this will help you.
This question was solved.
View Solution.

thanks for the solution. I have an HP Photosmart D110a wireless printer. Windows 8 installed a generic printer driver that worked fine for printing but I lost all functionality to the scanner of the device.
I tried to follow your instructions. I do get an error at some point when the software installer tries to talk to the printer and it gives an error message. It finds the printer OK but stalls. The error message is different and merely reports that there is a problem, no further details. There is indeed a background task "HP Network UI" or similar but ending this task doesn't do anything on my system. The Network UI task ends and the error message stays open. I ended a couple more background tasks but it would not go anywhere.
I then uninstalled the entire package, unplugged the printer, turned its wireless feature off and reinstalled the software in Windows 7 compatibility mode. When it asked to plug in the printer to the USB it finds it right away, the installation continues and is almost finished when it stalls again. This time it reports that it has a problem again and needs to uninstall. Still with the error message and installer open I open the installed "Solution Center" and I can find the printer fine (it actually lists two devices, one being grayed out). It initially gave me an error message when I tried to scan something, but ignored the error. Eventually the scanner worked as intended. I force ended all installer tasks in the task manager and the Solution Center works fine and does all tasks it did under Windows 7, now in Windows 8.
thanks again for the post

HP Remote Print Drivers

Hello,
Just to give you some background, I have a HP PhotoSmart 6180 multifunction inkjet machine. The printer has been wirelessly attached to my home network for about two years now (Linksys WRT54G). All print functions work (printing to photo tray, using the document feeder, accessing the scanner, printing via bluetooth dongle, etc) when I am home on the network. I even have on my Windows Mobile phone an application called HP iPhoto which allows me to wirelessly print to the photo tray. You see, there are no problems on this end.
Here is my problem: Using my Windows-based PC, I have the ability to print to it remotely via the internet. I use the HP Remote Printing, v 2.323.0.0 driver and Instant Share through HP's site. I can also print remotely using any program that has a print function, i.e... Internet Explorer, MS Word, Adobe PDF, HP Solution Center, etc.). However, I cannot choose the photo paper tray. I am only able to change the size of the print job, for instance: 4x6, 8 1/2X11, Hagaki. In the HP Remote Printing Preferences, only two tabs are available: Paper/Quality and Basic. In the Remote Printing Properties, the Device Settings tab (which is one of the tabs available when I look at the properties of the actual printer) is not available. This is where I would add the available trays. I believe it has to do with the driver version.
It would help me tremendously if I can have the ability to choose the photo paper tray when printing remotely. Most of the items that I send to my printer are photos. I've tried and tried to get help from HP, but to no avail (my printer is out of warranty, not applicable for free support, etc.). Please help. It would be greatly appreciated.
Thanking you in advance.

Hi again.
You're quite correct, it is CUPS (Common UNIX Printer System).
Is http://www.linuxprinting.org/database.html what you were looking for?
There are many '1100' HP printers listed.
OSX also installs Gimp print drivers, I'm a total ignoramus as to how you set them up though, sorry.
Adrian
ibook G4 1GHz, 768mb; iMac 17" G4:768mb (10.3.9) Mac OS X (10.4.5) Belkin Wireless F5D7632

Where are printer drivers stored in OS 10.8?

I am trying to set up a Epson Stylus Photo R3000 as a new printer on OS 10.8. The printer setup locates the printer and automatically selects Epson Stylus R3000 with the notation "The selected printer software is available from Apple. Click Add to download and add this printer." However, clicking on Add leads eventually to an error message: "Can't install the software for the EPSON Epson Stylus Photo R3000 because it is not currently available fromthe Software Update server." This result blocks me from setting up the printer.
I know the driver is part of the Epson driver software package that is installed with OS 10.8. I would like to select it manually. My question is where are printer drivers stored? How do I select a driver?
Thanks in advance!

While a bit of a stretch, you can download the entire Epson printer package from Apple and install it. This will include all drivers for all Epson devices as opposed to the one just for your system. The package is 1GB in size, but will include everything supported.
The package can be downloaded here: http://support.apple.com/kb/DL1398
This following knowledgebase article says your printer is definitely supported, so the driver should be in that package: http://support.apple.com/kb/HT3669#epson

How can I uninstall Xerox print drivers and then reinstall them again

Somehow I installed the wrong print drivers for our xerox printers running on the latest version of leopard and installing the correct driver doesn't seem to solve the problem. I want to remove all xerox driver files and reinstall the correct version of the driver.

Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Most applications create preference files which are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can located them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term.
There are also several shareware utilities that can uninstall applications:
AppZapper
CleanApp
Yank
SuperPop
Uninstaller
Spring Cleaning
Look for them at VersionTracker or MacUpdate.
For more information visit The XLab FAQs and read the FAQ on removing software.

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