Missing product key

Hi,
We have recently bought BO software and are in the process of installing it. We have downloaded it from Market Place. Need to get the Product Key to activate it. Can you please help?
Thanks,
Milind

Hi Milind,
Those of us who moderate the forum do not have access to Sales information. You'll need to contact customer support for the Market Place to inquire about your product key.

Similar Messages

Missing product key(s)

I'm a student and just subscribed to the creative cloud. After I downloaded the software that I needed (Photoshop and Illustrator) I opened them up and they asked me for the product key, I don't have a key...

Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your paid Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

Missing MS Office Product Key

I did a factory restore on my notebook PC. I did not record the MS Office product key because I thought it was pre-installed. I purchased the computer in 2010 and cannot find the original CD's/manuals. Is there a way that I can find out what the product key is?

Hi, The Microsoft Office installed on this notebook is trial version, you can check this information from the below link. The full version of office should have been installed by store, so you have to get in touch with them as HP ships this unit with trial version of Office. http://support.hp.com/us-en/product/HP-Pavilion-dv6-Entertainment-Notebook-PC-series/4150017/model/4230503/document/c02207165/

Product Key and Phone-in Windows Validation

Hello I have installed Win10 Eval on two different computers,
the other day the first one decided to update itself to the latest version.
Upon completion, it started to ask for Windows Validation, so I did a search
to get the appropriate key and entered it with success using the "slui 3" command.
So I decided to try the "slui 4" command and got the expected dial 800 # to automated phone support.
I called in and entered all the digits from all the boxes, and started to enter the valid codes in their A-G boxes,
except that there is supposed to be an H box, and there was none. I did this twice.
Even got the live person elevated phone support, they then transferred me to something called option 4 I think,
but the phone dialer didn't transfer the call properly, and the call was dropped.
Basically this is just to let you know that Box H was missing, but the dropped support call could be an issue as well.
I love the way the latest build installs straight from the disk, clean.
I also think that it comes off as very intuitive even as its installing, no more boring status bars, praying for it to reach the other side!!
Keep up the great work!!
Thanks for the opportunity to help.
Ant

.................ok so on the clean install, it seems to have activated itself without asking for the key entry.
That is the way it should be. By default, it is supposed to activate automatically. Only in rare circumstance one would be asked to enter the product key.
................is there any way to prevent it from doing it.
I'm sorry. I don't understand the question. Preventing it to do What ?
Prevent it from asking to activate ? If yes, like I said, it is supposed to get activated automatically.
................I will try again just to be sure.
You find enjoyment installing, don't you ? 2 hours of installing is not my cup of tea.
Well, enjoy.

Have Windows OEM Product Key -but key is not accepted when Installing New Windows 8.1 Disk

I was able to secure the Product Key for what I thought was a Windows 8.1 OS on my Toshiba notebook. I believe my notebook ORIGINALLY had an OEM version of 8.0 (was pre-loaded when I bought the notebook) but at some point I updated the OS to 8.1. I
was able to verify that I was currently using 8.1 via the Bios set-up utility. After securing the product key, I contacted Microsoft and they agreed to send me 32 and 64 bit versions of Window 8.1 free of charge (so as long as I covered the shipping.)
When I went to install the 8.1 disk, I received a message stating that the product key didn't work. I can't help but wonder IF perhaps because my PC originally came with 8.0 that it's product key won't work with 8.1? When Microsoft asked
WHICH version I had on my PC, I had advised that I was using 8.1. They never asked what was the ORIGINAL OS?
Any ideas?

thanks for replies. I suppose it would be helpful for me to explain why I needed the product key and the new Microsoft Windows 8.1 discs in the first place. This was never a matter of merely trying to activate the OS. Last week- my
notebook went in to standby mode- a very normal process when I would step away from the notebook for a decent amount of time. When I tried touched the power button to release it from stand by, I received a message that the OS was not able to start up
due to TWO (very specific) files that were either missing or had been corrupted. The message recommended re-installing the OS in order to re-insalll or otherwise correct the file errors. I spent a good 3-4 hours researching this on a number of
Microsoft/ IT sites, and it appeared this was a very common error -stemming from "boot disk error" -or "errors with hard drive/ partitions". I then began my trek to a) locate the product key (of which I was able to secure from the BIOS) and b) have Microsoft
send me the Windows 8.1 discs. Hope this helps and thanks again.

Windows 8.1 recovery without recovery disc or product key

Hey!
I own a HP g6-2207sg. After windows 8.1 upgrade and a new set of AMD drivers windows is not starting anymore.
Not in safe mode, not with different starting settings. Recovery points are not working, from 3 restore points (2 automatic 1 critical update (win8.1)) none is working.
I can neither refresh nor reset windows, nor can windows repair the startup (it fails as well).
I dont have my win8 product key, as it is not in or on the g6 and i never read it out when the laptop was still working.
I tried reading it out with the help of several 3rd party tools through command prompt, started from a usb stick, which is not working as there are windows functions missing.
I cant download a fresh .iso of win 8 from windows itself as i dont have the key.
Please help, i dont know what to do anymore and i need my computer for work.
Thanks!
This question was solved.
View Solution.

Hi,
The Windows 8 Image source does have a download limit in place, but it will usually work if you keep trying for a couple of hours. The key will be automatically read from the bios during installation.
I'm not aware of any way you can decipher the encrypted key via the command shell - only from reading its entry from the registry.
Unfortunayely, as with previous operating systems, neither Microsoft or HP will have any record of this key.
Another option would be to order a replacement set of Recovery Discs starting on the link below.
Order HP Recovery Discs.
If you have any problem with this link, order them directly from HP.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

How to get sideload product key in order to deploy windows store app into Windows 8 pro and windows RT

From where can i get the Windows 8 sideload product key and the process how to get it .please explain in detail .

I was able to resolve my issue once I worked with Microsoft Professional Services. Here are the steps needed to deploy a Windows 8 Store app for anyone else looking for help on this.
Create your app package in Visual Studio
    https://technet.microsoft.com/en-us/windows/jj874388.aspx
Create an app certificate using PowerShell as administrator, here is one way to do it.
    https://msdn.microsoft.com/en-us/library/windows/desktop/jj835832%28v=vs.85%29.aspx
Install the app on the device
    https://msdn.microsoft.com/en-us/library/windows/desktop/jj835832%28v=vs.85%29.aspx
Ensure Device has the correct GP settings
    http://blogs.technet.com/b/scd-odtsp/archive/2012/09/27/windows-8-sideloading-requirements.aspx
Install the application on the device
    Refer to Sideload the app for user section
    https://technet.microsoft.com/en-us/windows/jj874388.aspx
* If you run your app now you should get an error, this is because you have not installed a Sideloading Key
And the missing piece of the puzzle What is a Sideload key and how can I get one?
* Documentation on this is confusing so here is what I needed to know and found out
    Sideload key is a product key that is needed to be added to the device so that it can use Windows 8 apps that are not from the Store
    It is not a requirement to have the machine joined to the domain or have Windows Enterprise installed on it. In my case my target was a Windows 8.0 Pro tablet.
    You do not need Windows 8.1 to use sideloading it will work on Windows 8.0 as well
    You can purchase a key from a Third Party Distributor but you will need to know what to ask for
    Ask for a Windows 8 Sideloading Key, Sometimes referred to as a Windows 8 Embedded Sideloading product key
    They cost about $100.00 a pop but they sell them as a Volume License so the minimum you can by is 5.
    However in my case it turned out that my company had an Enterprise Sideloading License, I just needed to know who to ask and what to ask for.
    Once you get your xxxxx-xxxxx- Slideloading key from the distributor here are the steps to installing it on the device (Section 2 Step 3)
    http://blogs.msdn.com/b/micham/archive/2014/05/30/sideloading-store-apps-to-windows-8-1-devices.aspx
Once I installed that my application worked.

XML errors message (Product key not found/Invalid) in SNC5.1

Hi,
I am working on SNC project which includes POC scenario.I have completed all the required configuration in R/3 4.6c and SNC5.1 system. The master data (mat, plant,vendor and Info records) are CIFed from R/3 to SNC, BP and MoT created in SNC. All the MD BAdIs are implemented in SNC. I am trying to post a PO from R/3 to SNC, IDOCS are successfully generated, PI has converted the IDOCS into XML messages, but i am getting XML error in SNC system (sxmb_moni) which states-
1) Product key 000000000123456 (category ID) not found
2) Item 00001: Product is missing or invalid
3) Order, item 00001: Product 000000000123456 does not exist
4) BOL processing failed. XML-message inbound processing has been terminated.
I am able to post the PO successfully in SNC Web UI which has alpha numeric product number (eg- 1120-110), but products with numerical value leading zeroes (eg- 000000012345) do not get posted. These product IDs give error in SNC sxmb_moni.
I have set up the output format of product number with 40.
Appreciate your help.
Is there any kind of configuration required for leading zeroes in any of the systems (R/3,PI or SNC)
Appreciate your help.
Regards,
Edited by: Dmohite on Jun 11, 2009 11:09 PM

Hi Bharath,
Were you able to over come the error for products in the XML message? I have same issue, can you please briefly point me in right direction?
I am facing the error message " Product key 0000000000xxxxxxx (category ID) not found". can you please briefly mention how did you resolve?
In my case, the XML message had product number '000000000070000598' and I tried to implement BAdI to make the product number appear as '70000598' and still it failed.
Thank you in advance
Best regards
Vivek
Thank you in advance.
Best regards
Vivek

Product key will not work with this edition of Windows 7

I received a product key for Windows 7 Professional N whilst I was at University via Dreamspark. I'm building a new computer and when it's come to inputting the product key, it comes up saying Product key will not work with this edition of Windows 7.
The version I installed was Windows 7 Professional using an iso and a USB. I rang the phone activation number and when I got through to a representative, I gave him the product key and he said it is valid and should be working. He transferred me to technical
services but instead I got cut off.
At this point I'm really not sure what the issue is, the key was for Windows 7 Professional N, I installed Windows 7 Professional and customer support confirmed it as a valid key. Am I missing something?

Post your issue to the Windows 7 Genuine Issues forum. Here are the instructions on how to produce a diagnostic:
MGA
Diagnostic Report:
To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop -http://go.microsoft.com/fwlink/?linkid=52012 )
Once downloaded, run the tool.
Click on the Continue button, after a short time, the Continue button will change to a Copy button.
Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post.
One
Issue Per Thread:
Most Activation and Validation issues look the same, on the surface, but can have many different causes and fixes. This is why we ask for a diagnostic report and this is also why we ask that you create your own thread for your issue (in other words,
don't post your issue in another person's thread).
It just becomes too complicated to try to troubleshoot multiple different issues in the same thread.
New
to the Forums?
Instructions
by Kamin of Ressik
Wanikiya and Dyami--Team Zigzag

Microsoft - Windows 8.1 (x64) product key

Hi
I bought a PC a year back. I want to geninstaler windows 8.1 on it. When it says it is missing some files in Settings. My problem is just that I can not find the product key for windows. It was bought with windows 8 on. I did not receive a CD
with the purchase, but is it possible to do it via USB and how? it is most important to find the product key
from GM

Hi,
Did you want to update to Windows 8.1 from Windows 8?
You could refer to this article to get it:
Update to Windows 8.1 from Windows 8
http://windows.microsoft.com/en-in/windows-8/update-from-windows-8-tutorial
In addition, please run sfc /scannow command to repair missing or corrupted system file firstly:
Use the System File Checker tool to repair missing or corrupted system files
http://support.microsoft.com/kb/929833
About product key, you need contact your manufacturer to obtain it.
Karen Hu
TechNet Community Support

Where is all Windows 7 related information, and what is my Product Key?

Hi folks,
I have a U150, I bought it from lenovo 15 days ago. And just now I realized that it has no windows related information in the package. In old times there was a sticker at the bottom of laptops that has product key, a booklet that has product key, Windows CD etc...
The only windows related sticker is on the palmrest, right hand side of the touchpad and there is windows logo on it, nothing else.
There was no CD, (this is ok of course hence no disk drive on U150), no booklet, no product key information, no piece of paper related to windows, just lenovo booklets..
Are they missing? or this is the new trend? What if I want to re-install windows without using one-key recovery button? I think I can use a program that shows Win7 product key. Not only I do not trust them, (they can send this key somewhere next time computer connects to internet), but also I want to do this right way...
Thanks in advance....
Solved!
Go to Solution.

Oh,
I just put the battery, plug it on the wall and started using it. Never tought it might be in there, after realizing looking for it. When I am home in the evening, I'll check..
Thanks for the advice...
Edit: Yes, it was there... thank you..

Lost product key code

can anyone tell me where I can find a product code for an Adobe photoshop elements 1.0.1? It came as part of a bundle of software for my computer.
Sadly, quite recently I had to reinstall everything, as the computer crashed; but in doing so, I now have no product key code to reinstall the software!
So I'll be interested in what there is I can do to fix the problem.

Khaye2728 wrote:
You can also check the serial number under the Help Menu > About Adobe . . . . You could find the serial number there. Other ways to find serial number:
The problem with that is even if she has PSE installed on another computer the last four digits won't be displayed in Help<System Info....Serial Number. Besides, it sounded to me like the poster reinstalled his/her OS...
Hopefully, the poster registered it.
If it isn't registered but is on another computer, regedit (Windows application...on XP call it up using RUN) can be used to find the missing four digits. In regedit dialog, Edit<Find then plug in the numbers that are where Khaye2728 indicates in his post...Help<System Info...Serial Number. Note: This only works for the older versions of Elements...1 + 2 definitely.

Prompted for Windows product key after FBReseal.exe

Greetings,
With the EOL of Windows XP fast approaching, we are planning to deploy POSReady 2009 to several cash registers. My plan is to install the POSReady 2009 Ghost image provided by our vender/OEM, make our site specific modifications, then run fbreseal
and create a new image for deployment. My problem is that after I run fbreseal (and then simply reboot the register as a test) the setup wizard asks me for a Windows product key (which I don't have and can't get because OEMs can not give it to customers).
I thought that the entire purpose of fbreseal was for cases like this when you do not have a Windows product key? What am I missing? Is there a hidden switch I should be using with FBReseal?
Thanks,
Dasani

I had found/read the document... I guess the fourth paragraph had led me to believe that FBReseal would not ask for the product key:
"Sysprep is useful in scenarios when you have access to your POSReady product key, and also provides additional customizing functionality over FBReseal. FBReseal does not require a product key, but it does not have as many features as Sysprep, and it can
only be run one time. If you do not have access to your POSReady product key, you must use FBReseal."
When I apply the Ghost image from the vender and start the register I get the following prompts:
- Welcome Screen
- I have to accept the license agreement
- Choose regional/language options
- Define my name/organization
- Define computer name and administrator password
When I FBReseal it and then restart, I get the exact same prompts EXCEPT after I define my name and organization it asks for the Windows product key.
I suspect the vender did not prepare our Ghost image properly, it appears that they may have ran FBReseal. Based on the POSReady 2009 deployment guide, this should not be done:
http://technet.microsoft.com/en-us/library/dd936220(v=winembedded.0).aspx
"The product ID (PID) that is required to license the OS is only available to an OEM. End users receive a fully installed OS that can be customized. It is important to understand the state of the POSReady OS that you receive from your OEM. The original installation
of POSReady must be prepared by the OEM by using the Sysprep utility. This will put the OS image in a state that is ready to be customized and cloned. The OEM must not use FBReseal to prepare the computer for cloning. The suggested cloning method, which uses
Windows Deployment Services, will only recognize a device that has had a full Sysprep pass. The OEM will likely provide two sets of media to aid in the POSReady customization process:"
Anyway, since the vender I'm working with is slow.... it appears I may have no choice but use their Ghost image and then apply all of our customizations to each and every register.
Thanks,
Dasani

Input file missing required key: [Distribution] GUID.

Hi,
I freshly converted a .bld (LV7.1) file to .lvproj (LV11) through Tools > Convert Build Script. It ran well.
Opening the .lvproj, I then successfully build the .exe but failed on the Installer :
Visit the Request Support page at ni.com/ask to learn more about resolving this problem. Use the following information as a reference:
CDK_Build_Invoke.vi.ProxyCaller >> CDK_Build_Invoke.vi >> CDK_Engine_Main.vi >> IB_MSI.lvclass:Build.vi >> IB_MSI.lvclass:Engine_Build.vi >> NI_MDF.lvlib:MDFBuildDist_Build.vi
Loading product deployment information
Adding files to installer
Validating...
Copying files...
Scanning files...
Updating files...
Build complete successfully.
Done adding files
Preparing to build deployment
Copying products from distributions
Building deployment
Copying setup files
Setting merged database information
Setting product information
Setting developer part information
Starting final build
*** Error: An internal tool or library returned an error. (Error code -21)
Error Messages
Input file missing required key: [Distribution] GUID.
*** Error Details:
Error in MDF API function: _MDFBuildDist_Build
Error List
.\InputParser.cpp(5420): InstallerError 105
Input file missing required key: [Distribution] GUID.
<No Debug Message>
*** End Error Report
Done building deployment
Any idea ?
Many thanks

Not too sure... Is your installer supposed to create any keys in the registry?
Anyway, open your installer's build specification and check all the sections, I would suggest to bring specific attention to the following sections :
- "Source Files", because here, all the "extra files you want you installer to place in specific format have to be included/referenced in the project (.lvproj)
- "Registry", that's only if the installer is supposed to create keys in the registry
- "Additional installers", make sure you only tick the boyes corresponding to drivers/module that are required for you application and also make sure that when building, the installer you used to install those drivers/modules on your computer are still available.
Hope this helps
When my feet touch the ground each morning the devil thinks "bloody hell... He's up again!"

Product Key is invalid for Microsoft 2011

Hi,
I recently purchased Microsoft 2011 (university) and installed it, however it asked me for my product key to start up the program and it keeps coming up invalid?
Any reason why this would be happening if I just purchased it?

Jaydyn wrote:
Hi, I'm having this issue ever since I restored my computer using the HP restore "thingy".
I'm using a HP Pavillon dv9700 and my issue is that my "WIndows Product Key is invalid"
and every couple of days it will say
"You must buy a windows product key" and will change my background to black.
Everytime I restore the computer it will go back to normal but then it will happen again.
Can anyone help me? Here is a screenshot of my PC info (Blurred some stuff out because it's private)
http://i57.tinypic.com/2n8u7mu.jpg
There should be sticker on the bottom side called COA that is your Product Key. If that has worn away or missing there not much anyone here can help you with. You best hope is to contact Microsoft and ask them for help on your Product Key.
I am a Volunteer to help others on here-not a HP employee.
Replies aren't online 24/7 because of Time Zone differences.
Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

Missing product key

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