Missing purchase form app store
i purchased the play two tickets feature for one of the bingo apps the other day for $.99 but it never downloaded and i was still charged for it. Does anybody know how to either find missing purchases from the app store or just fix it in general? If you could help me, that would be much appreciated. Thanks in advance.
In itunes: Store>Check for available downloads
If this fails, then unlike music, you can redownload apps:
http://support.apple.com/kb/HT2519
Similar Messages
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HT1766 How to recover all my apps purchased form App store on my new iphone ?
How to recover all my apps purchased form App store on my new iphone ?
If your former iPhone or iOS device was backed up wirelessly with your Apple iCloud account, when going through the setup assistant with a new iPhone you are prompted to transfer the backup for another iPhone or iOS device. A record of all apps that are or were on the the other iOS device will be transferred to the new iPhone along with all other data included with the backup. Each app will be downloaded.
Or all apps can be re-downloaded manually by the iPhone one by one, or if all apps are in your iTunes library on your computer you can transfer the apps to the new iPhone via the iTunes sync process. -
How can i give back my purchased form app store??
hi,3days ago i bought cyber ghost program from app store by net,but it doesn't work and i don't like it..now i want to give back it to get my money,how can i do this on net??
You can try and get a refund...
Contact iTunes Store Customer Service:
Apple - Support - iTunes Store - Contact Us
But it is stated that all Sales are Final... -
I bought my Iphone4S from australia and then moved back to my country which is India. Two days back "GAMES" catogeries was missing from the app store. I have no idea why it went gone missing.I have tried to signing in the app store several times but stil it doesn't show the GAMES catogery. Help me out.
Try what Terence Devlin posted in this topic:
Terence Devlin
Apr 14, 2015 11:21 AM
Re: Is Iphoto gone ? i want it back!
in response to Johannes666
Recommended
Go to the App Store and check out the Purchases List. If iPhoto is there then it will be v9.6.1
If it is there, then drag your existing iPhoto app (not the library, just the app) to the trash
Install the App from the App Store.
Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always. -
HT201359 can i use visa debit card for my purchase at App Store
can i use visa debit card for my purchase at App Store
See this discussion...
https://discussions.apple.com/message/18501225#18501225
Old_Monk wrote:
can i use visa debit card for my purchase at App Store
Accepted forms of payment
http://support.apple.com/kb/HT5552
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Need help please I just bought this iPad today and I factory reset it and then I plugged into my laptop and downloaded the latest software I went and purchased a app store card and a iTunes card but when I try to download apps it won't let me if anyone can help with this problem it would be greatly appreciated. Thanks in advance. Antawn
Hello Tntingey,
The gift card you've given your father must be redeemed via the steps below.
Redeeming iTunes Gift Cards and content codes
http://support.apple.com/en-us/HT201209
Cheers,
Allen -
App will not download to iPad when purchased from App Store - stuck with Cloud icon
Device : iPad Air 32gb wi-fi model (not cellular data)
OS version : 7.1.1 (up to date)
Location : UK
Problem : App will not download to iPad when purchased from App Store - stuck with Cloud icon
Last night I tried to download an app over wi-fi onto my iPad Air, but the app did not install.
I have plenty of space (the app is 24.1mb, I have 3.4gb free space) and there are no restrictions whatsoever on my iPad - no blocks on App store purchases, no age-related restrictions, no country restrictions etc.
Normally from the App Store page you would tap the price (in this case the app was free), enter your iTunes password, and the app would download.
Also a new icon appears on the home screen and a circle shows the progress of the download.
However this did not happen.
Instead I have the Cloud icon (the one that shows when you have bought an app but it is not currently installed on your device) and a message that says "You've already purchased this, so it will be downloaded now at no additional cost".
If I press OK I am then prompted to enter my iTunes password, the Cloud symbol briefly changes to a circle (and I mean for a split-second, like the blink of an eye) and then the Cloud symbol appears again.
The app does not download - in fact it does not even *attempt* to download.
I have tried this >20 times now and it always occurs excatly like this.
After Googling this problem (which seems common) and reading over a dozen threads on this forum plus Apple's own official support pages, this is what I've tried:
I can re-download other apps that I have previously purchased on this iPad, with no problems.
I purchased another app on my iPhone 5 and was then able to download onto my iPad with no problems.
I have reset my iPad >5 times - both by pressing/holding the home/power buttons, and also a full switch off and restart.
I have logged out of my iTunes account on the iPad, and logged back in.
The wi-fi is Virgin Media fibre optic broadband with a verified speed of 20 meg (confirmed by Speedtest) plus an 802.11-n Belkin router and my iPad will happily load web pages, stream videos on YouTube, download other apps etc.
I have reset/rebooted my internet connection
In an attempt to eliminate by broadband connection from the possible causes, I have switched off my router, linked my iPad to the hotspot feature on my iPhone and tried to download the app over cellular data, but still cannot download the app.
I have tried on 2 other wi-fi networks but still cannot download this one app.
My iTunes account has a cerdit balance from an iTunes card, but the app was free anyway
Nothing I try will download the app in question.
The app is iPad only, so I cannot install on my iPhone to try and kick-start the process.
I guess I could install the app on my computer and then sync the iPad, but that's *working around* the problem - it's not *fixing* the problem.
(Since getting the iPad I use almost never use my computer. And anyway what if I did not have a computer? Didn't iOS go "PC-free" with version 5?)
I would like to call Apple but my 90-day telephone support has expired (the iPad is around 6 months old) and I don't want to buy Apple Care for this one problem.
I can't make it to an Apple Store to speak to a Genius.
Bearing in mind the list of things I've already tried, what do I do next?
Thanks in advance for any support.Hi there.
Thank you very much for your quick reply, it's really appreciated.
No need to apologize, I actually found the phrase "If your iPad ever craps the bed" amusing under the circumstances
I checked the list of installed apps like you suggested (Settings>General>Usage>Storage>Show all apps) but this problem app is not in the list. I have also swiped down on the home screen to search for it, but again it does not show.
While it has not let me download the app (and I just tried it again) it has helped me to eliminate a few things from the list of what to try, and I can definitely conclude that it has not downloaded.
I guess I need to fire up my PC and download it / sync my iPad.
Thanks again for your help -
I'm getting an error message when trying to make in-app purchases.
Error purchasing from App Store
Cannot connect to itunes Store (0)
I can purchase songs in itunes, but not the in-app purchase for Kingdoms at War. I've checked the parental controls and all the other obvious things in settings. Let me know if anyone knows how to correct this. Thanks.Here is an update and more information: I actually have two MBP's. One is a mid-2009 model and one is a new, mid-2012. I transferred files from the mid-2009 to the mid-2012, but I use both computers frequently. This problem only occurs on the mid-2009 and not on the mid-2012. I have authorized both computers.
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I am not able to see or search or purchase on APP store. Message please ty again later
I cannot search or purchase on App store.
It says no matches ( Even if you type Apple)Nothing to be done.
Apple is having some server issues with the massive sales of phones recently. -
HT5625 can not purchase from apps store. message states - Apple ID is disabled.
Can not purchase from Apps Store. Continue to get message stating that Apple ID is disabled after I select install. I have change my Itune account pass word and updated all information.
After resetting your password you might then need to log out of your account on your iPod by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
HOW DO I HIDE & UNHIDE APPS PURCHASED IN APPS STORE PURCHASES LIST ON MY MAC
HOW DO I HIDE & UNHIDE APPS PURCHASED IN APPS STORE PURCHASES LIST ON MY MAC? MAVERICKS 10.9.5...
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How can I use apps that I have purchased from Apps Store for Mac on my iPad2?
how can I use apps that I have purchased from Apps Store for Mac on my iPad2?
Thanks, varjak, it is too easy to fall into use of jargon assuming everyone understands what it means.
One additional point in all of this, not all "iDevice" apps run on every "iDevice". Some are customized for a specific device, or class of devices such as the iPod/iPhone with their smaller screen. Others for just the iPads for their larger screens. So the user needs to be sure they are getting an app that will work on their specific device.
And to Phoneboone, you do need to purchase the app again if it is for a different class of equipment. When you are looking at apps such as iWorks for the Mac and iWorks components for the iPad, the iPad versions are very inexpensive. Pages is only $10 (US) which is really cheap for such a good word processor that reads and saves in the MS Word format.
Anyway, search for what you need and just enjoy the convenience of so many options for apps. -
trying to purchase through app store on my iphone 4s, keep getting message AppID disabled, even though I have recovered it and changed it. any ideas? I cant purchase apps.
Contact itunes support
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I bought a macbook air from a friend and the account is under his name. I wish to change owner information so that I can purchase from app store
HELP!
thank you for your time
ChrisThe old owner needs to go to Apple's website to "edit your Support Profile" to delete ownership registration of your product(s).
You then register your "new" device, also online. Once the old owner has deleted ownership, the serial number is freed for a user (new owner-you) to add it. You should obtain/have an Apple ID first.
On your computer, in the App Store Application, sign-out the old account. Create a new account (or sign in your account - your Apple ID). -
I can't make a purchase from App Store. It just appears that contact your iTunes Store support to make a purchase. How can I solve this?
Do exactly what it told you to do.
Contact itunes support
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