Missing QuickTime.msi file - cannot uninstall or update itunes or quicktime

Using Windows 7, 64 bit.
Got message that new versions of itunes and quicktime available. Downloaded and ran the files.' Installation failed, cannot find network path ...'. Also, 'quicktime.msi is missing'. Couldn't find the latter anywhere. Cannot uninstall either app for same reason.
Any ideas?
Many thanks.

I got the same problem a couple of days ago with error message "The feature you are trying to use is on a Network resource that is unavailable. Click on OK to try again or enter an alternative path....." I have spent ages trying to seek a solution including the option of Removing & Re-installing iTunes, Quicktime as given in
http://support.apple.com/kb/HT1925
I have done this 3 times but still end up in failure so far - I hope somebody else can help

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Missingbonjour.msi file while trying to update itunes

I have been reading through here trying to find out how to fix the missing bonjour.msi file while installing the update for itunes. Does anyone have a sure fix for this?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Cannot uninstall or update itunes

I am unable to upgrade or uninstall itunes on Windows 7

Why not?
What happens when you try?
We're not mind readers... if you want help, you really have to give us something to go on.

I have QuickTime Player 7.6.8, I cannot update or remove it b/c I am missing QuickTime.msi file. It is gone and I need it back. Please help.

I have QuickTime Player 7.6.8, I cannot update or remove it b/c I am missing QuickTime.msi file. It is gone and I need it back. Please help.

Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

I can't download iTunes because of a missing Quicktime.msi file

After I upgraded iTunes via the latest auto update offering, I was having problems with iTunes hanging on opening and generally lagging. So I (stupidly) removed the program from my computer (which is a PC running Windows XP btw) and tried to redownload it. Still the same problem so I followed the Aple guide to completely removing the program from my computer. Bonjour wouldn't remove, although I've since managed to get rid of it.
The problem is, no matter how many times I try to clear out the files, when I redownload iTunes it won't load because it's looking for the Quicktime.msi file, which is missing. Quicktime won't download because it is also looking for the .msi file (which to my thinking it should be downloading as part of the installation anyway). Eventually, I tried reinstalling Quicktime through a Carbonite online file backup. I succeeded in getting the much in demand .msi file but Quicktime still wouldn't load. Neither will iTunes. Now when I try to load either, I'm getting the message that the file Quicktime.msi is "not part of a recognised installation package". I've moved the file to several different locations, user specific and all users, but the same message keeps coming up. Meanwhile, I'm stuck with no iTunes and therefore no Iphone synching either, so no way to access my podcast downloads.
If anybody knows of a work around that will let me get iTunes back on my computer I would be grateful.

Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour and QuickTime entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

I cannot uninstall or install itunes. error is 'trying to use on a network resource that is unavailable'. I cannot find a pth to any folders containning installation package itunes.msi. Unable to download itunes since 2 updates ago and crashed com

I cannot uninstall or install itunes. error is 'trying to use on a network resource that is unavailable'. I cannot find path to any folders containing installation package itunes.msi. Unable to download itunes since 2 updates ago and crashed computer. Windows update as suggested in some posts does not assist either.
Can anyone assist me? Thank you so much

Should the advice above not fix things for you...
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

Error updating QuickTime7. can't find the quicktime.msi file?

I get an error message when I try to update my version of Quicktime7. It apparently can't find the quicktime.msi file in the temp directory?

First try this fixit:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
If that doesn't work you may need the the Microsoft Installer Cleanup Utility
Unfortunately the Microsoft Installer Cleanup utility has been withdrawn by Microsoft because of compatibility issues with Microsoft Office so you will need to find a copy elsewhere – the installer is msicuu2.exe. You need version 3.
Google msicuu2.exe download
mydigitallife in the above search has a copy of version 3
Check for malware before installing it.
After installing, To run the program – All Programs>>Windows Install
If you get permission denied error, Try Run as Administrator – an option if you right click on the program.
Try uninstalling Quicktime, this will probably fail, don't worry
delete the following folder/files (I am assuming 32 bit XP, if you have something else it may be different, post back with info)
C:\Program Files\QuickTime\
C:\Windows\System32\QuickTime
C:\Windows\System32\QuickTimeVR
Download QuickTime onto your PC
http://www.apple.com/quicktime/download/win.html
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any instance you find of Quicktime
Restart your PC
Install Quicktime

HT1923 I can't uninstall or update iTunes. I get an error message that it can't find the file itunes64.msi.

I can't uninstall or update iTunes. I get an error message that it can't find the file itunes64.msi. where is it suppose to be?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

When i try to update itunes and quicktime, it stops me and says " The feature you are trying to use is on a network resource that is unavailable" please help.

when i try to update itunes and quicktime, it stops me and says " The feature you are trying to use is on a network resource that is unavailable" please help.

Before trying the update again, use Microsoft's Fix it solution at http://support.microsoft.com/mats/Program_Install_and_Uninstall. Use it to uninstall iTunes and Quicktime. It bypasses this not uncommon problem. When the solution finishes, the selected program will be uninstalled. It can take several minutes and I have seen as much as half an hour.
After iTunes & Quicktime are uninstalled, try the update again.

Exception processing message 0xc0000013 after updating itunes and Quicktime

After updating itunes and Quicktime, every time I remove a CD from my DVD drives I get an error saying no disk exception processing message 0xc0000013 Parameters 0x759f023c 0x87f51934 0x759f023c 0x759f023c.
I tried doing a restore to a time before that update and that didn't seem to help. It just gave me different parameters.
I'm using Windows Vista and this is driving me nuts.
Any help would be greatly appreciated.

I also have the same problems as you guys after installing Corel Painshop Pro X12. I went into the task list and stop the CorelIOMonitor process and then the problem went away. I found out that you can disable this from starting up using System Configuration tool via Start -> Run -> msconfig
. It's an interm solution untell they fix it. Maybe someone needs to notify Corel or Apple to fix this problem.

Should I auto update iTunes and Quicktime?

the System update asks me to update iTunes and Quicktime but I think the versions are incompatible to this version.
This computer is old dog slow. Would it be slower if i upgraded to the latest OS? Is it even possible.
Thanks.
Will

i appreciate the help
problem still persists

Cannot update, repair, uninstall itunes in Windows7-64bit. Have itunes v10.5.0.142 installed but is missing "itunes64.msi" file . Need copy of itunes64.msi file which is located in the file folder ProgramData\Apple Computer\Installer Cache. Thanks.

Cannot update, repair, uninstall itunes in Windows 7-64bit. I have itunes version 10.5.0.142 installed but is missing the "itunes64.msi" file. Would like to obtain a copy of this file which is located in the file folder ProgramData\Apple Computer\Installer Cache. If someone could supply a copy of this file on this site, it would really be appreciated. Thanks in advance.

See Troubleshooting issues with iTunes for Windows updates for general advice.
If you want to install an older version of iTunes see http://support.apple.com/downloads/#itunes or OldApps.com.
tt2

Cannot download, delete, update Itunes. Missing Bonjour.msi

Cannot download, delete or update my itunes. I'm missing bonjour.msi. There has to be a way to fix this without purchasing those fixit programs or rebooting my whole system.

Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

HT1925 I cannot remove or reinstall Quicktime for Windows XP. It keeps looking for Quicktime.msi file. The file is in the folder but it does not think it is the right file. How can I fix this?

Quicktime keeps wanting to upgrade, but it will not finish becasue it cannot find the file quicktime.msi. The file is in the folder where it thinks it is. I have tried to uninstall and reinstall, but because it cannot find the file it stops. I have tried to run Quicktime but it says it is not there. How can I remove it so I can install it again.

It appears it is fixed. FYI. I went to Major Geeks and it said:
Project has been abandoned. You can now use Microsoft FixIt for this problem.
Read more at http://majorgeeks.com/download.php?det=4459#csPejWlRIRpo3bpv.99
Thank You for your help

Trying to update iTunes but apparently I am missing iTunes64.msi file. What can I do to update?

What can I do to update iTunes when it needs iTunes64.msi file which I don't seem to have anywhere?

Hi rachelvariety,
Welcome to the Apple Support Communities!
I understand that these types of situations with iTunes can be very frustrating. In this situation I would suggest removing iTunes and its related components and then install the person you need directly from the Apple website. Please use the attached article for information on what components to remove and the order to remove them.
Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8
Remove iTunes and related components from the Control Panel.
Use the Control Panel to uninstall iTunes and related software components in the following order. Then restart your computer.
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Don't uninstall these components in a different order, or only uninstall some of them. Doing so might have unintended affects.
Cheers,
Joe

Missing QuickTime.msi file - cannot uninstall or update itunes or quicktime

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