Missing SAP Menu in Crystal Reports

Hi Experts,
I've re-installed Crystal Reports 2008 V1, but I'm now missing the SAP menu which I had before.
I've got the SAP Gui (with BW add-ons) and the integration kit is also installed since my previous installation of CR 2008 had the SAP Menu.
I've got a feeling it's something to do with the integration kit for SAP. I've tried to re-install this too, but as soon as I click setup.exe I get an error message saying "BusinessObjects Integration Kit XI 3.1 for SAP Solution Setup has failed". I also cannot remove the currently installed inetgration kit either.
Please help as I need to report off SAP BW data!
Best regards,
Andrew

Hello,
If you had both CR and integration kit installed; than proper way would be to remove the kit first; remove CR and reinstall CR and SAP integration kit again. It sounds like now you have a mismatch of files and possible some remnants of previous installs that is messing up any new attempts to install.
If this is simply a client machine; i recommend to manually remove all Business objects folders in windows explorer as well as in the registry. (just be very careful you do ONLY remove the bobj stuff).
Do these manual steps ONLY if regular uninstall of both CR and SAP integration kit do not work.
Note that under normal circumstances to just reinstall the SAP toolbar; you should be able to run a custom install of the SAP integration kit and select only to reinstall the SAP add-on bar.
Regards,
Duncan

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