Missing SMTP address and SELF AUTHORITY for a few mail boxes

Hello Everyone,
This is Jay. I am seeing a strange thing in exchange 2010. Primary SMTP addresses are missing from the User mailboxes.
Below is the required information.
   *  We are creating user mailboxes through CA Identity Manager tool.
It happens randomly for a few mailboxes sometimes.
I have checked the logs on exchange server but NOTHING FOUND related.
Any help would be highly appreciated.
Thanks in Advance.
Regards,
  Jay.

Sometimes when a 3rd party solution is used to create a user and its associated mailbox, all of the processes are not run.  In those scenarios, it is common to setup reporting to identify if there are any mail-enabled objects that are not properly configured
or if processing has not completed.
I agree that  the Automatically update...checkbox should be checked for most configurations.  If it is not, that might explain why there is no primary reply address listed.

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