Missing software/hardware/serial number.

Hey there.
I have a treo 750 AT&T branded that i got shipped over from the states when the came out and were still unavailable in Australia where i live.
Id love to be able to update it with the 2.25 but the AT&T one i downloaded says it only works with an updater with a service.
Should i be using an unbranded update or am i missing something.
Ironically as well when i hard reset my phone when i got it the software, hardware and serial number were erased in the start/system/about/phone.
Is there anyway to get them back so i can try to get a legit download that will work because this having the time messed up and unable to DST it is making feel like hitting something (probably the phone) with a hammer.
Any help would be appreatiated.
Cheers
Post relates to: Treo 750 (AT&T)

Ok. At this point I tell you, you have the update. Next thing to try is a hard reset of the device. Right now something is wrong with it you should have on that device a remote desktop in the start menu or in the programs. If it is not there we need to see if we can get the device back working correctly. Now this is up to you if you don't mine not seeing the software/hardware/or serial number and not having the remote desktop you do not need to hard reset.
to hard reset go here http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=887
If you have any questions post back.
Post relates to: Treo 800w (Sprint)

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