Missing software & hardware

hp quick start, recovery manager & partition  are missing i went from  windows 8 to 8.1 - i refreshed my system  & it came back windows 8.1,  not windows 8 , that when i noticed -hp quick start, recovery manager & partition  are missing also
oem software  is missing i just need hekp on restoring  hp quick start & recovery manager
 Sincerly 
Kim R Balderas
 ( HELP ? ) 

This will happen when you update from Win 8 to 8.1.  Should you wish to remain with Win 8.1, which is a better and more stable OS, try Classic Shell as a start menu replacement.  Quick start does not work in Win 8.1
http://www.classicshell.net/
Should you wish to return to Win 8 and you did not create recovery disks when you got the computer you may order them:
If you live in the USA/Canada, call this number...  1-800-334-5144.
If you do not live in the USA/Canada, call the HP business PC support number for the country you live in.
http://h50146.www5.hp.com/lib/doc/manual/desktop/b​usiness_desktops/6005us_332630_007.pdf
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

Similar Messages

  • Missing software/hardware/serial number.

    Hey there.
    I have a treo 750 AT&T branded that i got shipped over from the states when the came out and were still unavailable in Australia where i live.
    Id love to be able to update it with the 2.25 but the AT&T one i downloaded says it only works with an updater with a service.
    Should i be using an unbranded update or am i missing something.
    Ironically as well when i hard reset my phone when i got it the software, hardware and serial number were erased in the start/system/about/phone.
    Is there anyway to get them back so i can try to get a legit download that will work because this having the time messed up and unable to DST it is making feel like hitting something (probably the phone) with a hammer.
    Any help would be appreatiated.
    Cheers
    Post relates to: Treo 750 (AT&T)

    Ok. At this point I tell you, you have the update. Next thing to try is a hard reset of the device. Right now something is wrong with it you should have on that device a remote desktop in the start menu or in the programs. If it is not there we need to see if we can get the device back working correctly. Now this is up to you if you don't mine not seeing the software/hardware/or serial number and not having the remote desktop you do not need to hard reset.
    to hard reset go here http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=887
    If you have any questions post back.
    Post relates to: Treo 800w (Sprint)

  • GarageBand: missing software instruments & loops won't download

    Hi,
    Recently I've bought a 15' MacBook Pro with OS X version 10.8.3 installed on it(and I've updated it to version 10.8.4) and tried to download [missing software
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    I recently had the same problem when I upgraded to Garageband '11.  There are many posts and answers about this issue on the forum, but the one that worked for me was also the simplest solution.  When you get to the Updates window on the App Store and it says it doesn't find any updates, hit ⌘-R to reload.  When I did that, the additional instruments and loops download appeared in the Updates window and I was able to download them.
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  • Inconsistent "ghost" menu displayed by some software/hardware players

    Hi everyone. I have a very weird problem that I don't know how to prevent/solve. I had 2 events that ended on making 2 projects (A & B) each one with 2 discs (1 and 2). I made everything starting from the same DVD Studio Pro project file just saving it as a new one and replacing assets. Also, I established a custom build location on different folders as well for each of the four discs. Everything seemed fine, and then I made 200 discs and now I have a HUGE problem!
    The problem is some dvd players/software players display a ghostly variation of the first version I made of project A menu (at first, I used default buttons with dvdsp text as part of the buttons, finally I made a background image and just used dots to highlight) on Project A discs AND Project B discs! This means when I'm unlucky I get to see a grey background with the buttons and text (text that I later removed and became an background image) of this first version of Project A Disc 1 menu.
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    Hi Drew, thanks for stopping by. I'm using DVD Studio Pro 4.2.1, and this is the first time I encounter this problem. I guess next time (if the client doesn't kill me first) I'll make all menus from scratch and on first try, because there is no reliable way to know if sometimes some random player will display a ghost menu or something like that, huh? Too bad, I though this was easier!
    Also a quick question please. You said changing software/hardware encoding sometimes helps. I went to preferences, and on the Encoding Section I just found bitrate, order or something and then at the bottom to choose between background encoding / encode on build. What do you mean by changing software/hardware enconding? I'm a newbie hehe :P

  • Missing Software and version #

    Okay, how would you all handle this:
    In ZEN 7, we had JUST MSI And add/remove programs setup for software inventory. It actually did pretty good (example, it found a bunch of ESRI ArcGIS stuff).
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  • WLC 5508 7.0.98.0 problem with locpRxServerTask missed software watchdog

    Hi
    today my wlc 5508 crash. after trying to get access via sp. i doesnt reponds. so i rebooted. in the sh tech i saw this message which i gues indicates the RC of the failure.    ANY IDEAS...
    *             Start Cisco Crash Handler Serv               *
    Sys Name:       usa-5354-wlc-02
    Model:          AIR-CT5508-K9
    Version:        7.0.98.0
    Timestamp:      Thu Jan  5 05:43:13 2012
    SystemUpTime:   254 days 4 hrs 46 mins 24 secs
    pid:            1225
    TID:            944042816
    Task Name:      locpRxServerTask
    Reason:         Reaper Reset
    timer tcb:      0x2572
    timer cb:       0x10354e28 ('rrmTimerInit+600')
    timer arg1:     0x19b11010
    timer arg2:     0x0
    Long time taken timer call back inforamtion:
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    Time Stamp:     Thu Sep 22 15:56:24 2011
    timer cb:       0x100d6f48 ('apfRldpScheduleSet+656')
    Duration  : 103753 usecs, cbCount= 15
    Analysis of Failure:
      Software was stopped by the reaper for the following reason:
         Reaper Reset: Task "locpRxServerTask" missed software watchdog

    May be here is the bug that u r hitting..
    http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCti21343
    Upgrade the image to the latest that we have (7.0.220)
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    Regards
    Surendra

  • Does the magnetic smart cover affect my iPad mini performance? ( screen display, motherboard, software/hardware)

    Does the magnetic smart cover affect my iPad mini performance? ( screen display, motherboard, software/hardware)

    No, the magnet used there is too weak to affect the hardware of your tablet.

  • Can anyone see if my software/hardware is running okay?

    EtreCheck version: 2.1.8 (121)
    Report generated 4 de Março de 2015 às 12:17:57 WET
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Early 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.3 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 652
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 19:53:43
    Disk Information: ℹ️
        TOSHIBA MK5065GSXF disk0 : (500,11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 498.88 GB (337.08 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 499.25 GB Online
        MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Configuration files: ℹ️
        /etc/hosts - Count: 30
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/Toast 9 Titanium/Toast Titanium.app
        [not loaded]    com.elgato.driver.Pluto2 (1.1) [Click for support]
        [not loaded]    com.roxio.BluRaySupport (1.1.6) [Click for support]
        [not loaded]    com.roxio.TDIXController (1.7) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.13) [Click for support]
        [not loaded]    com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.13) [Click for support]
        [not loaded]    com.ZTE.driver.ZTEUSBCDCACMData (1.3.35) [Click for support]
        [not loaded]    com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.35) [Click for support]
        [not loaded]    com.driver.JRDMassStorageDriverType05 (1.0.0) [Click for support]
        [not loaded]    com.driver.JRDUSBModemCDC (1.0.0) [Click for support]
        [not loaded]    com.driver.JRDUSBModemData (1.0.0) [Click for support]
        [not loaded]    com.driver.JRDUSBModemData_MO (1.0.0) [Click for support]
        [not loaded]    com.novamedia.driver.IceraUSB_MSD_Bypass (1.3.0) [Click for support]
        [not loaded]    com.novatelwireless.driver.3G (3.0.13) [Click for support]
        [not loaded]    com.novatelwireless.driver.DisableAutoInstall (3.0.13) [Click for support]
        [not loaded]    com.option.driver.Option72 (2.15.0) [Click for support]
        [not loaded]    com.option.driver.OptionHS (3.26.0) [Click for support]
        [not loaded]    com.option.driver.OptionMSD (1.21.0) [Click for support]
        [not loaded]    com.option.driver.OptionQC (1.11.0) [Click for support]
        [loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.67) [Click for support]
        [not loaded]    com.rim.driver.BlackBerryUSBDriverVSP (0.0.67) [Click for support]
        [not loaded]    com.vodafone.driver (3.0.9) [Click for support]
        [not loaded]    com.zte.driver.cdc_ecm_qmi (1.0.26) [Click for support]
        [not loaded]    com.zte.driver.cdc_usb_bus (1.0.26) [Click for support]
            /System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns
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        [running]    de.novamedia.nmnetmgrd.plist [Click for support]
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        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    de.novamedia.VodafoneDeviceObserver.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
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        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.facebook.videochat.[redacted].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
    User Login Items: ℹ️
        None
    Internet Plug-ins: ℹ️
        AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
        Unity Web Player: Version: UnityPlayer version 4.5.4f1 - SDK 10.6 [Click for support]
        Silverlight: Version: 4.1.10329.0 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
    User internet Plug-ins: ℹ️
        RealPlayer Plugin: Version: Unknown
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Growl  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            13%    mds
             6%    WindowServer
             2%    hidd
             0%    AppleSpell
             0%    askpermissiond
    Top Processes by Memory: ℹ️
        434 MB    softwareupdated
        253 MB    com.apple.WebKit.WebContent
        112 MB    Google Chrome
        111 MB    Google Chrome Helper
        94 MB    Safari
    Virtual Memory Information: ℹ️
        38 MB    Free RAM
        1.56 GB    Active RAM
        1.54 GB    Inactive RAM
        1.06 GB    Wired RAM
        2.91 GB    Page-ins
        17 MB    Page-outs
    Diagnostics Information: ℹ️
        Mar 3, 2015, 04:20:46 PM    Self test - passed

    No, no one can tell from that information whether your software/hardware is running OK.
    Please describe the problem, if you have one, in as much relevant detail as possible. The "etrecheck" fad hasn't made that step any less necessary. The usual results of posting etrecheck output on this site without a full description of the problem are very poor.
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  • How can apple send out an os update that renders an important function of the software/hardware to not work? They knowingly have sent out this new os update for iPad which makes airplay nonfunctining! I need this for my business!

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