Missing some value of Message Notification from WorkCenter

Hi Expert,
I have scenario when user create message notification from workcenter, it will be send mail automatically to the user (mail account) in status new and I have successfully create it.
And the issue is =
When i preview the message from the transaction (from menu action), it will display the whole message.
But when user received the message via mail account, some value from the message is miss (not whole message will be appear)
Could anyone help me how to solve this issue?
Regards,
Rhesa Syahrial

I just used to have stalonetray running at the bottom of my screen. I made its height small enough to fit along with my conky 16px I think it was. Doesn't take up too much space.
Since I switched to i3, I find its better to just not use trays as I can simply assign a whole workspace for skype and so I don't need any tray.

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