Missing song in the iTunes Store

There is a song I would like to buy, I know it exists and have seen it advertised that it can be bought off of iTunes but when I click any links directing me to the store or type the song/album its on into the search bar the only and closest match is the music video for it which is not what I want. Is there anyone who could help me or explain what the problem could be?

I can only find the video in the UK store. Record companies have odd ideas about when and where to release things so it may be that the video is out now and a full blown single release will follow later.
tt2

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There are missing songs in the iTunes store. Is Apple aware of any of this?

I was trying to buy a few songs from the iTunes store, namely from Classified and Maestro Fresh Wes. A few days ago, the entire catalogue from both artists were there. A few days later, some songs were missing, despite the fact that they have the albums showing. Is Apple aware of this, due to a expired contract with the record labels or what's going on?

Apple doesn't announce such things, so we have no way of knowing. Perhaps the tracks were defective, or perhaps the record company had to pull them for some reason. If you've purchased the applicable album and came up missing tracks that should have been included, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

HT201272 You seems not to understand what I mean and what I'm having like problem. I still have my payment recut from October of this year when I bought 9 songs in the iTunes Store from my iPhone 4S. The problem is from all the 9 songs, 7 are still avail

You seems not to understand what I mean and what I'm having like problem. I still have my payment receipt from October of this year when I bought 9 songs in the iTunes Store from my iPhone 4S. The problem is from all the 9 songs I've paid for, only 7 are still available from this list on my iPhone. There is no possibility to download the other 2 without paying for them. I've spoke to the lady from Mississippi on the phone 2 days ago from about 2 hours calling from Belgium but unfortunately she couldn't help me. It's the 3rd time I complain about this. How many time shall I pay for the same songs?? If you can access my music list and my past receipts payment you will be able to find out what I mean. I went back on iTunes I've found the the songs I already downloaded in October that should be on my playlist but if I click on them it will charge me again 0,99 cents. It's been 3 years I've been using the same apple ID with my iPhones. I just wand to get my songs back without having to pay them twice or 3 times

1. iTunes won't offer cloud downloads for songs that it "thinks" are in your library, even if it "knows" the files are missing. If you've exhaustively searched for the missing files and there is no prospect of repair by restoring to them to their original locations, or connecting to new ones, then delete that tracks that display both the missing exclamation mark and are of media kind Purchased/Protected AAC audio file. Don't hide from iTunes in the cloud when asked, close iTunes, then reopen. You can download from the cloud links or iTunes Store > Quicklinks > Purchased > Music > Not on this computer > All songs > Download all.
2. Why? Not sure, perhaps 3rd party tools or accidental key presses combined with previously hidden warning messages when trying to organize the library. There is a hint that using the feature to downsample media as it is synced to a device may also be involved, though I've not replicated it. Whatever the reason a backup would protect your media.
tt2

After purchasing songs at the itunes store, ipod touch will no longer synch with the itunes library at all. Also a lock symbol is now on the ipod touch. How do I fix this

After purchasing songs at the itunes store, my ipod touch will no longer synch with the itunes library at all. It won't send the purchases to the device and it won't synch any other music to the device. Also a lock symbol is now displayed at the top of the ipod touch. How do I fix this.
This was the first purchase I made.

Are you following these instructions?
iTunes: Syncing media content to iOS devices and iPod
Where is the lock icon on the screen?

I bought 20 new songs in the ITunes store but they are not in my IPOD after synching?

I bought 20 new songs in the ITunes store but they are not in my IPOD after synching?

I'm having this same problem and can't find a solution that works in the apple support community. What's frustrating is that this used to work seamlessly with Windows. Then I bought a macbook pro and upgraded to OS X Mavericks and a lot of stuff broke.
I'll call apple in the morning.

I purchased a song from the itunes store and down loaded it to my ipod. The song will not play. I attempted to listen to it on my computer and itunes asked me to authorize my computer. I did so and it told me I authorized one out of five computers .

I purchased a song from the itunes store and downloaded it to my ipod and it will not play what happens now?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

I recently downloaded an album from Amazon (a gift) directly to iTunes. I also recently pruchased a song from the iTunes store. In both cases, the songs in the album appear in a lighter print on my iPod and won't play when selected. Will play on comput

I recently downloaded an album (a gift) from Amazon, one option of which is to download directly to my iTunes library (which is what I did). I also purchased a song from the iTunes store shortly after this. In both cases, the music shows up on my iPod touch in a lighter print than the other music on my iPod. When I select it nothing happens. I only plug into the computer a couple of times a month, but I perform all updates as are indicated and I synch my iPod. Note that when I have iTunes up on my computer, the music WILL play directly from the library, just not on the iPod. Any ideas? Thanks.

Hello zayasva
I would delete the songs and download them again, or plug it into iTunes to resync them back on.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thanks for using Apple Support Communities.
Regards,
-Norm G.

I keep trying to buy a song on the itunes store but every time I enter my apple id it says "Cannot connect to iTunes store" help please!

I keep trying to buy a song on the itunes store but every time I enter my apple id it says "Cannot connect to iTunes store" help please!

Hello seth53,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best of luck,
Mario

How can I disassociate my songs in the iTunes store from another musician with the same name?

My songs in the iTunes store are showing up with the artist John Powers. That is my name. There seems to be another musician called John Powers, and our songs seem to be grouped together. I feel bad for the guy, as he seems quite clean-cut and my songs are all a bit... edgy. Is there any way to clarify that there is another artist also called John Powers, or will my songs forever be linked to his through our common name?
Here's a link to the artist page.
My songs are "Empire State of Meh," "Venereal Disease," and "Get Some Blow."
https://itunes.apple.com/us/artist/john-powers/id19118058
Thanks,
John Powers

alamoangels wrote:
Can someone please help me figure out how to make our recordings available to the world via iTunes??
go here: _*iTunes Content Providers*_.
JGG

I paid for and downloaded a song, but it won't play saying the file could not be found. It says this even when I click on the song IN the itunes store, so I can't even listen to the sample now??

I paid for and downloaded a song, but it won't play saying the file could not be found. It says this even when I click on the song IN the itunes store, so I can't even listen to the sample now??
I haven't kept records of the songs I have paid for, and a number of songs have recently been displaying this message, making me search my computer for them. Most I have been able to find, but this one immediately "disappeared" the moment I attempted to play it after downloading...... how do I either get it back or get my money back???

How did you do this move? Unless you know what you are doing you have to move the whole, complete iTunes folder.
iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the new location of the library.
Windows users see tip at: https://discussions.apple.com/message/18879381

After purchasing a song on the iTunes store, the song did not download entirely. How can I get a refund or download it again without rep[urchasing it?

After purchasing a song in the iTunes store, the song was downloaded, but when I went to play it, it was not completely recorded. How can I get a refund or download it again without being charged again on my account?

Hi Dan,
If the song does not appear in your Purchased folder, then you can go back to the Store, select the song again, go select "Buy", and press Enter. iTunes knows you already purchased it, so it won't charge you again. It will, in fact, tell you that you have already purchased this item, and will ask you if you want to download it again for free....
Just in case it is not to be found in the Purchased folder!
Hope this helps!
Cheers,
GB

HT204406 stuck on "matching your music with songs in the itunes store", help.

i just purchased iTunes Match.
step 1 - Gather information about your iTunes libarary = no problem
step 2 - Matching your music with songs in the iTunes Store = problem
step 2 seems to be stuck (for 2 hours) at 2161/18117
any help on explaining why it's stuck?

Hi,
This is a post from over 2 yrs ago.
However, there is an ongoing issue which I believe Apple have not acknowledged yet.
Jim

Can't hear sample of songs in the itunes store

Hi, my problem is that I can't hear or play sample of songs in the itunes stores. Please help me!

If you have an old version of iTunes, you can go to edit, preferences, and click load complete preview before playing.
If you have a current version, nothing works. They removed this option. I've contacted iTunes support many times over this issue. Maybe if enough of us complain, the issue will be addressed.

Why is the payment for e.g. a song in the itunes store proceeding not at once but after indefinite time?

Why is the payment for e.g. a song in the itunes store proceeding not at once but after indefinite time?

If you are using your account's balance then the price of the song should be deducted from it immediately, if you are using a credit card then it may take a day or two for it to appear on your card's statement

I recently purchased some songs from the itunes store. I ma trying to sync them to my itouch. When I do I get the following message "itunes sync..67 items could not be synced"Anyone have an advice on how to sync these items?

I am having trouble syncing my itouch I recently purchased some songs from the itunes store. I ma trying to sync them to my itouch. When I do I get the following message "itunes sync..67 items could not be synced"Anyone have an advice on how to sync these items?

Connect your phone to iTunes, then right-click on the name of your phone on the left sidebar and select Reset Warnings. Then sync again and you should get a warning listing the problem files.

Missing song in the iTunes Store

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