Missing Songs Problem

I have a ton of songs in my iTunes library that have the little exclamation point next to them. I dragged the iTunes music folder to the library icon in iTunes and it made copies of all my missing songs, but I don't want to lose the play counts I had of the original copies of the songs. Is there anyway get around this or should I just suck it up and be thankful I was able to find my music?? Thanks!!

It's been an hour and no one knows? Come on...

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IOS 7 problems finding songs, playlist missing songs

I had a playlist that included several songs from a particular artist but since upgrading from iOS 6.1.3 I can only see one of the tracks remaining. The other songs appear to be removed and searching for missing songs/parent album/artist does not produce any results at all.
The songs are still on the iPhone and I can navigate to them, but only as follows:
Play the one surviving track from this artist/album still in my playlist.
Switch to 'now playing' to select other tracks on the album, including the missing playlist items that Music Search can't find.
It seems like an indexing problem. I'll try removing all the music and resyncing from iTunes and reply with the results. Maybe this will help someone else...
Running iOS 7.0.2 on iPhone 5 64GB. Problem has been present since iOS 7.0.0
Music ~= 20-30GB on iPhone.

Third update (sync takes hours so I can only do this once a day...)
iTunes 11.1.1 did not help.
I deleted all music on the device from Settings > Usage > Music > Edit > Delete (which, incidentally, took two attempts before it actually deleted it).
Then I performed a clean sync of my selected playlists again (about 5800 songs)
The sync completed but the iphone was still missing over 1500 songs.
I tried another sync immediately. The process stayed on 'waiting to apply changes' for about 15 minutes, then completed. A few more songs were sync'd but it was still missing 1400+ songs.
The playlist with missing songs was still missing some tracks, but different ones this time. To test if the playlist was the problem I deleted all music from the iPhone again and sync'd just two playlists, including the problematic one. It sync'd all tracks on both playlists, so it doens't appear to be the playlist that is breaking the sync.
I will try one last attempt by restoring the phone as a new device then syncing all my playlists before reapplying the backup data. If that still doesn't work then there is clearly a problem with the sync process that previously worked fine on earlier versions of iOS / iTunes.

Problem with "missing" songs after migrating from Win PC to Macbook

Hello,
I'm trying to move my daughter's iTunes library from her old Win PC to her new Macbook Pro. I mostly got it right, but there are roughly 100 songs which do not play because they cannot be found. I can click through each and "find" them for iTunes, such that they will work, but is there a way to do this globally at once?
I suspect it has something to do with "Consolidate Library", but I can't quite seem to make that work. How can I tell the Mac to search out ALL missing songs and reconnect them (or even move the files all to the iTunes folder)?
I think I should have done a “Consolidate” on the old machine first, but is there a way to salvage this without starting completely from scratch?

Authorize the computer.
iTunes Store: About authorization and deauthorization - http://support.apple.com/kb/HT1420 - and another helpful post: https://discussions.apple.com/message/17828050

4 of the songs on a recently purchased album do not appear on my computer. I bought the album on my phone, and all of the songs are accounted for there, but on my computer it shows as an incomplete album and ITunes wants me to buy the missing songs?

I recently purchased Slipknot's ".5: The Gray Chapter" on my phone via an ITunes gift card worth $15 dollars. The album did have some trouble downloading because of a bad signal, and a good number of songs "could not be downloaded at this time". To download the missing songs, I had to go into ITunes store>more>purchased>music>all songs and click download on the few that didn't. This fixed that problem, and now the entire album is on my phone, but when the album transferred over to my computer, 4 of the songs still did not appear. Not only that, it says that they have not been purchased. The ITunes card I used only has a dollor left on it, so I know it registered the purchase. The 10th, 14th, 15th, and 16th tracks still have $1.29 next to them, and ITunes is showing the album as an incomplete.

We are having this same issue. We have over 200 songs that are now missing and only our most recent ones show up in our ITunes library. Fortunately we have one phone that still has all of our music still in tact. This phone is no longer one I will be using as I upgraded to the Iphone 6, and only the most recent purchased songs remain. The rest are no where to be found and the iTunes store shows that I would need to re-purchase. Not sure what to do as when I tried to sync my last phone, all the songs were gone.

(!) How to locate the original file for missing songs?

song could not be used because original file could not be found. Would you like to locate?
I got this message when I last tried to synch my ipod. The message said there were 100 files which could not be found.   Actually more than 100 songs show the exclamation mark that says the file can not be found.
Previous posts on this issue suggest the underlying file has been changed or moved out from the ITunes organisation. Well the last time I synched my ipod on Lion a few days ago it was fine. On Sunday I wiped my hard drive, carried out the upgrade to Mountain Lion as a clean install, and used Migration Assistant to bring my user data over. After that I ran cclean and disk utility permissions and disk verification. Then this happened.
I migrated my iTunes Library to an external hard drive six months ago. That was disconnected during the upgrade so I am not sure why the files can’t be found now.    Anyway, I want to recover the missing files . I could not find them by name, album or artist on the external drive. So I thought I would find them in Time Machine backup #1. I couldn’t!. Nor could I find missing songs on my alternate Time Machine backup #2. Both Time Machine backups are set to include the external drive. Songs recognised in iTunes are visible in the backups, but not the ones that are missing.
I have a third backup volume which was a clone of the Lion setup before I did the upgrade, but I can’t access this or Mac for a few days.
I did have some permissions failures after the 10.7.4 upgrade which resulted in creating 2 new standard user accounts. Maybe I’v e got some files across these users? But in that case I’d have seen problems before the upgrade?   I notice a fair number of these are compilations imported from CD about 4 years ago. Bu tnot all.
(1). Is there a smart way to list all the files that are missing?
I can scroll through all of ITunes Music to see where there are exclamation marks. I’d like to only list these missing songs.
(2). How can I locate the missing media files?
- a search on Name / Album / Artist hasn’t found them in live drives or on TM backups. I’ve still got the missing songs on my iPod, however.
Once I can answer these questions with your help I’ll know what would be the best way to try to recover, and to work out what went wrong. I’m shocked that I can’t find them in backup.   Eventually I can restore audio from original source. If they were photos that went missing from library and backups then I would have no way to get back!
(3) could this happen in iPhoto? (shiver)

Thanks for taking the time to look at my problem. Shared is empty and I didn't back it up - I only transferred the standard and Admin users to the clean install of Mountain Lion.
But I got some valuable insight into how the iTunes library is set up from your article on split Libraries. I'd like to see it in the Tips for iTunes for Mac.   My Itunes library was set up in pre-Itunes 8 structure, and as I'd moved it to an external drive it didn't get migrated to the new structure in recent upgrades, perhaps?
I found your article extremely useful : https://discussions.apple.com/docs/DOC-3991. That gave me the means to restore the missing files more quickly than getting the original CDs out and re-importing them to iTunes.
So I've now restored the missing files and started the backups rolling ....
I still don't understand how they went missing. However the best backup was the Ipod itself.

Missing Songs in iTunes Music folder.

I recently found that I have missing files in my iTunes music folder. The missing songs seem to be random. For instance, Abby Road is missing tracks 3 and 6. My music folder is on my main hard drive and I also have a Time Capsule backup.
When I look for the songs in my backup disk, I find I have to go back as far as 4 months to restore some of them and I just now found a song that was there yesterday but gone today. This leads me to believe that a few songs are randomly being deleted every day. Anyone else with this problem?
I'm using iTunes 10.1 but apparently I've been having this problem for at least 4 months now so I believe it was an earlier version when it started happening.

redcore,
I got an answer from AppleCare on this one and it seems to be working as I have not noticed any more lost songs. The first person I talked to had never heard of this but his boss had and told me I needed to create a new iTunes music folder. This is a bit of a pain, but not as bad as going through TimeMachine to replace all the random, missing files (that part took a while).
You have to Option-click (hold option while you click) on the iTunes icon and then click "Create new library". Name it something different from your old one and then drag all your old content into the new library. You will have to do this with the music, apps, movies, etc. Also, keep in mind you will have to export all your playlist info to the new iTunes as well. I didn't export them all so I'm not sure how, or if, you can do them all at the same time. I did File/Library/Export Playlist in the old iTunes... Than had to do File/Library/Import Playlist when in the new iTunes I had created.
Hope this helps

Suddenly missing songs in iTunes, though only a handful?

The songs were originally purchased through iTunes and are now missing from my iTunes library. They do, however, still exist on my iPod. When I try and open the file in iTunes, it tells me that the "original file cannot be found" and then asks if I want to look for it. I did move a library over from my PC awhile back, but some of the missing songs were downloaded from iTunes after that process, so I don't think there's a relationship.
I've also tried the "transfer purchases" from iPod option to no avail...
Message was edited by: hlo92

I'm having the same problem. I recently upgraded to iTunes 9 and at about the same time, upgraded to Windows 7 (64-bit). It's really weird. I'm missing random songs, some from artists that I still have other songs for, some where I purchased multiple songs on the same transation and 1-2 are missing and the others are still there.
I'm afraid to sync, the songs are still on the iTouch, but not in the library.

Missing song from download of album

I purchased Paul Simon So Beautiful or So What and only 9 of the 10 songs downloaded to my iphone. How can I get the missing song after purchase?

Report the problem to iTunes Customer Service.

Missing songs from playlists after moving to a new mac

Bought a new imac 5k. On my old Mac (Pro) I saved the library.xml file in order to save all my playlists (about 70), rather than save each individual playlist file (which would have taken too long.)
Moved the library.xml file to my imac, "added to playlist", and it brought over all my old playlists. Cool, right?
Nope. Many of them are missing songs now. I wrote down how many songs wee in each playlist on the Mac Pro before cleaning it out, and the same new playlist on my imac has a wrong/smaller song count.
Now, I have to try and figure out which ones I'm missing? Ugh. Why didn't ALL of the the sings on each playlist transfer over? Any idea how to fix this? Running Yosemite 10.10.1.

You can't install Adobe applications by copying from a backup.
Start by cleaning out all the CS apps using Adobe Cleaner Tool:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Then download a new installer from here:
Other downloads

Anyway to automatically relink random missing song files in iTunes library? Random songs have "!" while other songs in same album folder are fine.

I can manually relink a missing song by navigating to the album folder in my iTunes media folder where all of my music is stored, but there are hundreds of "missing" songs in my 100+ GB Library. Any way to get iTunes to reconcile the library in a more automated fashion? I am fearful of solutions that may introduce a ton of duplicates.
Would also like to know why this has happened so I can prevent it in future. Why are some songs in an album coming up missing and others in the same root folder playing fine?? It's not like my library is missing, 80% of my music is fine.
My MAC iTunes library is organized by iTunes and all new media is copied into the iTunes folder (which I have "living" on an external USB 500GB hard drive, which I sometimes use with my PC Laptop when I travel - I don't do this often and it has never caused a problem before.)

UPDATE: I contact the developer fo the iTunes Track CPR script just to give him some feedback. His reply, "
Thanks for letting me know. CPR needs a good looking at. But have you tried "Music Folder Files Not Added"?
http://dougscripts.com/466"
I used that script and it found all of the MIA "missing" songs and then added them back to my iTunes library (took about 7 hours to auto add about 2000+ songs.) This process also created duplicates, but I was able to use the "Manage Duplicates" feature of iTunes under the File menu to see a list of all duplicates; then I deleted all of the songs with the"!" next to their names (took about 45 minutes.)
So I think in the end this did save me a lot of time and aggrevation.
Thanks for pointing me in the right direction Chris!

Missing songs!!! please help...

ok, so i have transferred music from my iPod to iTunes a few times by using the method of going in through my computer, selecting the songs out of the music folder in the iPod, and dragging them to iTunes. the problem is, every time, there is about 100-200 songs more on my iPod than iTunes, and the 100-200 are missing on iTunes, but not on my iPod. i am very careful to get every folder, (i make a list and cross them all out with each folder i put on iTunes, and ive done more steps, but none work, i still am missing 100-200 songs), so its not the fact that i might be forgetting to save a folder. anyway, i have to restore my iPod soon, and i really want to get all of those missing songs from my iPod to my computer, but i can't find them in the folders beacuse theyre random. is there a way to automatically sync iTunes with the iPod, instead of syncing the iPod with the iTunes? even if you can't help this problem, can somebody tell me why i can't seem to get all of my songs off my iPod onto iTunes, even though i make sure to get every folder? any help would be appreciated.
I run a windows xp.

It would appear that the iPod hard drive or iPod software has become corrupt. This doesn't mean that the songs are not on your iPod, hence the fact that the iPod reports used space and iTunes may show them. I've never seen a plausible explanation for why it does this.
You should restore the iPod and then reload the songs from iTunes.
Btw, your 30GB iPod is not an iPod classic.

Missing song or songs from my library

Missing song/ songs from my library

I had a similar problem. Enabling the icloud brought the songs back, then I noticed when adding them to a playlist that they were being downloaded from the icloud. This is despite that the songs were already on the local drive, and icloud was not enabled when I had previously added them to the library.

Upgraded to 3.1.3, now I am missing songs?

I recently upgraded to the 3.1.3 version of the software. It worked okay for a few days (after I figured out how to get the wifi working again) but then I downloaded a podcast directly onto the iTouch and when it was done I got a message saying the Library was being updated. Took a few minutes and when it was done, any song that I had ripped from a CD (about 800 songs), not bought directly from the Apple Store, was not showing up. However the amount of memory used hasn't gone down so I believe they must be there somewhere?
I'm traveling so I won't have a chance to re-sync with the iTunes on my laptop for a couple of weeks (and even when I can, I'm afraid I won't be able to as I will not have enough memory). Anything I can do in the meantime to get my songs back? If not, how can I resync if it is still using up all that memory?

Well, if you're on the road and away from your home computer, it probably wasn't a good idea to do an OS update. But that's behind you now, so to recover you'll have to try a few things.
1- Find a computer with iTunes (preferably the same version you normally use) and connect your Touch, but if you have your Touch set to start syncing automatically you'll need to stop the auto-sync before it starts, otherwise you'll have a lot more problems. I find the easiest way to prevent an auto-sync is to hole the Ctrl and Shift keys as you connect the Touch, and keep holding those keys until the Touch shows up in the iTunes Source column.
2- Once you get the Touch in view, select the "Manually manage music and video" option and then click the "Apply" button (lower-right corner).
3- Click on the small triangle to the left of your Touch to expand its contents. Select the Music category and see if you can find the missing songs (you probably can't, but might as well check).
4- Assuming you can't find the missing songs, look for a 3rd party software application that let's you extract your Touch's contents to the host computer. With any luck you'll be able to pull the missing songs off, but you may not be able to tell which songs are from CDs and which are not, so you may have to pull everything off. Ultimately the songs you extract from your Touch will have to be added to the host computer's iTunes library, then transferred back to your Touch (manually, not auto-sync).
Good luck!

Missing songs when I use shuffle

On the main menu, when "shuffle songs" is highlighted, it shows how many songs are on the iPod (I have 5836 songs on there right now). when I actually click on "shuffle songs", it starts to play 1 of 5412. the numbers are off by about 400 songs. I have no videos, games, pictures, or podcasts on my iPod...just music. I've tried restoring it, but I still have the same problem. what should I do? has anyone else had this issue? *anyone's help is much appreciated!!*

The missing songs are marked *Skip when shuffling*.

Please Help - Downloaded an album but missing songs!

Hi Guys,
I am relatively new to iTunes and up until now i havent had a problem. This evening i downloaded a couple of albums but i appear to be missing a couple of songs off each.
I have tried going to "store", "check for available downloads" but it says that i have downloaded everything. I try and download the missing songs but it says that i already have them and i should try what i have said i tried above.
I have been trying to contact Apple for the past hour and couldnt even work out how to contact them so i thought i would try here.
Any help is greatfully received.
Thanks,
Matt

Hey coweye,
That definitely sounds frustrating. If the songs are not playing fully in iTunes, they may have not downloaded completely. See the following article:
Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
Symptoms
Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.
Resolution
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
1. Delete the purchased song that is exhibiting the problem from your iTunes library.
2. Click on the Purchased link in the iTunes Store to view your previously purchased music.
3. Download your previously purchased song from this list.
Note: iTunes in the Cloud, which allows you to download previously purchased songs from the iTunes Store, is not available in every country. Learn if iTunes in the Cloud is offered in your country
Thanks,
Matt M.

Missing Songs Problem

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