Missing spaces between words after importing Word document into RoboHelp HTML version 8

I created a 400+ page document in Word 2007 and imported it into RoboHelp 8 (HTML, not RoboHelp for Word). In many places, the space between a bold word and a non-bold word is no longer there. I would like to avoid having to go through the entire RH document to replace the spaces manually. Did I import incorrectly?

Looks perfect, works terribly...
Things to consider:
Chances are, the different treatments of the space are due to whether the space was included in the bolding of the word in MS Word.
Additionally, since Word files contain much underlying binary code (macros and such), your security settings might or might not be playing well with the Word stuff.
Are you importing the Word file from a network location, or from your local machine? Network traffic might be partially impacting the import, too.
Bottom line? You'll probably need to clear all formatting in the Word file and redo the formatting properly. To test this, cut a couple of pages into a new Word file, clear and redo the formatting in Word, import the Word file into another RH project, and see what results you get.
To clear the formatting:
Select text.
On the Home tab, in the Font group, click Clear Formatting.
Redo the formatting, being careful to not format the spaces.
Good luck,
Leon

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Hi Michael.
Rick asked that question because there IS a method of linking a Word file to a Robohelp project and bringing in any changes to them. It was designed exactly for the scenario where a SME or client writes the content and someone else just acts as a kind of content curator. However if you just want to import the Word file, this is fine also but you'll need to understand that once the content is in RoboHelp, the content would need to be changed in Robohelp.
There is a good tutorial on the benefits of both linking and importing over on Peter Grainge's website (see the link below). This is a very useful resource for all things RoboHelp and well worth bookmarking.
http://www.grainge.org/pages/authoring/importing/about_importing_linking.htm

Losy images after importing Word document into RoboHelp 7 HTML

We imported a simple Word document into RoboHelp 7 HTML, as a
new project (from scratch).
Everything worked out pretty well (afterall, this was just a
simple Word document), and we expect to have to tweak the styles,
etc. That is understood.
However, the images that were embedded in the Word document
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When we browse to the iamge folder, and view the actual image
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1) Except for storing the images outside of the Word document
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imported RoboHelp HTML files, is there a way to maximize the
quality of the imported Word images in RoboHelp HTML?
2) Why doe the images look worse in Printed Documenation
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While I am typing, I realized that we should try to include
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Your help will be greatly appreciated!

Looks perfect, works terribly...
Things to consider:
Chances are, the different treatments of the space are due to whether the space was included in the bolding of the word in MS Word.
Additionally, since Word files contain much underlying binary code (macros and such), your security settings might or might not be playing well with the Word stuff.
Are you importing the Word file from a network location, or from your local machine? Network traffic might be partially impacting the import, too.
Bottom line? You'll probably need to clear all formatting in the Word file and redo the formatting properly. To test this, cut a couple of pages into a new Word file, clear and redo the formatting in Word, import the Word file into another RH project, and see what results you get.
To clear the formatting:
Select text.
On the Home tab, in the Font group, click Clear Formatting.
Redo the formatting, being careful to not format the spaces.
Good luck,
Leon

Hyperlinking across Word documents into RoboHelp

I hope this is in the right forum ...
I author documentation in Microsoft Word and then import into RoboHelp HTML (v11 & generating in the Multiscreen HTML5 layout).
I have multiple word documents and a lot of hyperlink in those word documents.
Some documents have hyperlinks that reference locations in different documents.
At the moment, when I import Word documents, the hyperlinks that reference locations in a different document break (dont work) which causes a great deal of work for me to find and fix.
Is it possible to have a hyperlink in Document A link to a spot in Document B and have it stil work after the documents have been imported?

In short, no there isn't Kate. When a Word file is imported, the content is built into one or more .HTM files. The link in the word file at the point it is converted may not know what file name will be created, especially if the referenced section comes after the link.

Import InDesign files into RoboHelp HTML

Hello,
My company is moving toward online help. We currently use InDesign to author our manuals and then export them to pdf for publication. I've been on the phone with Adobe trying to see if there's a way to easily import InDesign into RoboHelp. We're on an older version of RoboHelp, so I'm told this is possible, but I can't get any help until we buy RoboHelp9. I know that we can import our pdfs into RoboHelp--I'm just wondering if there's a way to import InDesign files directly into RoboHelp. Has anyone tried to do this? Anyone have any suggestions? It seems these two programs should play nice together, doesn't it?
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Hi there
To my knowledge it is not possible to accomplish. I've been using RoboHelp since 1992 and I've never seen it done.
The only way I can fathom it working would be if InDesign could save as an HTML page. Then import the HTML. Or possibly produce a PDF from InDesign, then import that. But even importing the PDF may not give you the results you want.
Cheers... Rick
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Importing Word documents into Robohelp 8: topic content is in a text box

Hi
I think I am doing standard stuff, but I have never used the import from Word function in RoboHelp before...
I used file > import to import a Word document, paginating on heading1 and heading2. All is fine, except that all the text of every topic is contained within a text box.
Can I stop this happening? (Or fix it easily?)
(I hope it is not relevant, and don't want to go into this unless it is relevant: but the Word document was actually the printed output from another RoboHelp project.)
Thanks and regards,
Peter Braham

What I am thinking is that any Word import needs some cleaning up and the HTML is generally not good, blame Word for that. By importing the topics, you avoid that.
The document is not exactly tagged as "from RH" and other products may well create documents in the same way. Bottom line is the way the document is created in Word seems to mean you get this problem in RH. It would probably be quite easy to find a workaround for that but you are still left with a Word import rather than a better RH import.
These forums will testify to the number of problems Word imports can cause because of Word's code.
See www.grainge.org for RoboHelp and Authoring tips

Generated Word document from Robohelp HTML

Hi Everyone,
I have two questions regarding the word document i have
generated from RH HTML.
First, in my Word document which i have generated from RH
HTML my footer is not displaying the one i have used in online
help.
Second, the hyperlinks i have in my online help, they are
also not displaying in the Word document.
I would appreciate if anybody who knows the answer to it and
can please let me know.
Thanks

Headers and footers are not transferred across.
Hyperlinks are only available in RH6 or better.
Take a look at the topic on Printed Documentation on my site.

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Unable to install RoboHelp plugin for FrameMaker.
Please close FrameMaker and try again.
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Missing images in Word Document

I am having a problem with some missing images when I
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If anyone can help, I'd really appreciate it since I have a
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Evelyn

I have been suffering with this problem of missing graphics for some time, even with RoboHelp 8. However, it now seems that I have found the answer and just in case anyone else is still having this problem I thought I would share what worked for me.
After doing some Google searching I found the web site: http://www.gmayor.com/mail_merge_graphics.htm where the following solution was offered for problems with Mail Merge graphics:
"If you find that on merging to a new document the resulting paths have been changed to something like: {INCLUDEPICTURE"../,./../program%20files/My Program/ProductPictures/ImageName.jpg"\*MERGEFORMATINET} and the merge does not work correctly:-
(In Word 2003) Select Tools > Options > General > Web Options and uncheck "Update links on save""
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Chris

Headings are getting bookmarked while importing word document to Robohelp 9

HI everyone. Easter wishes in advance.
I have a problem while importing word document to Robohelp.
Version - MS Word 2010
Robohelp 9
While I import word document to Robohelp after mapping styles, my heading styles are getting tagged as bookmarks in RH.
I have customized word template along with customized RH css.
How can I prevent the headings (all the heading level used in a document) getting tagged as bookmark after I import word docs to RH.
If there is no solution is there any solution to remove bookmarks at one go from RH.
Help would be greatly appreciated.
Thanks

The quickest way to resolve this is to create a new project and import a document that causes this problem. Zip up the project and document and send it to me via my site so that I can take a look.
You can strip out any confidential content and it only needs to be a document short enough to show the problem.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Importing the word document in RoboHelp

Hi,
I am importing a word document into Robohelp 7 HTML. But after the import is completed, the entire word document is converted into a single HTML page. My requirement is that each chapter should be created into seperate HTML file based on the heading level. This will help in creating the book based on the heading level. I was able to do this task successfully with RoboHelp X5 but not with any other higher versions!!!!!

Hi there
The key to this is to ensure the Word document has been styled consistently with headings and other formatting. If it's one of the garden variety where folks just painted across text all willy nilly you will indeed see mixed results.
Pay careful attention to the intermediate dialogs you see when importing the document. The second one should offer a way to split on style.
Cheers... Rick
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Importing MS Word into RoboHelp HTML / TOC Creation/ CHM output?

Hello,
I am a newbie to RoboHelp 8 and am trying out the Adobe Technical Communication Suite 2.5, and have a Windows 7 (64 Bit) OS.
At the moment, I have a single 40 page word document (MS Word 2010) that I would like to bring into RoboHelp 8.
With that said, I create a blank project, and then import the document. But, when I try to generate and view a help file, I am not seeing the table of contents. I have even done the AUTO TOC and verify that the links correspond to sections and sub-sections etc. - but still no TOC.
In addition, for some reason it brought in each of my figures twice, so that I have two figure 1s, two figure twos and so on.
Finally, it gave me an error message and was complaining about WidgetMax:
"Compilation failed while compiling http:\www.widgetmax.com."
I am not sure what that is about either.
Okay, one more question. Is there an easy way to break up all the sections/sub-sections into unique topics before or during inport into RoboHTML? It seems that RH 8 really needs to have multiple topics versus one long topic, containing what was formerly a MS Word document. What is the best approach to making that happen?
Overall, I am looking for a nice automated system, whereby I can take developer created documents (from protected MS Word templates) and bring them into RoboHelp HTML (version 8). Hopefully, I will not have to break apart the entire MS Word document first, before bringing it into RH 8.
Thanks for taking the time to answer the questions from a newbie.
-J

Hi there
My own guess is that you created a project using one of the supplied templates. Specifically, the Application Help template. This template already has a CHM window defined that contains a link to the WidgetMax.com site. When a link to a web site is defined in a CHM window, the compiler will squawk about it because it cannot resolve the link to a local HTML page. So you may safely ignore the message.
As for importing the Word content, you have some decisions to make. How do you want to edit the content after you get it into RoboHelp?
After you import you will abandon Word and make any changes to the documentation only using RoboHelp HTML.
You will continue to maintain the Word document using Microsoft Word and you will want to update RoboHelp HTML to reflect the changes
Depending on the avenue you wish to take, you will have different options for splitting the Word content into individual topics. Once we know which option you wish to use we can offer more guidance.
Cheers... Rick
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Adobe Acrobat 9/Win7 - Inserting Word documents into PDF file intermittently leads to missing or garbled text?

Heya.
I have a user who is creating a PDF essentially compiled from inserting word documents into the position she wants inside of the PDF.
The problem is that sometimes this leads to missing or garbled text. For example, 6-8.1 is displayed as 6- .1. Which is just plain weird.
Other times, the text looks garbled or uneven. She turned off her PC but I took screenshots of both of these scenarios. I fear that I am not going to be able to retroactively fix the corruption in this document for her.
She says she's using very standard fonts. Like Arial. I asked if she could locate the original Word document that produced the garbled text, just for a sanity check. The problem is that her co-worker may have been the only one with that particular word document (there are probably hundreds which compile this PDF...) and IF she has it, she might not be able to locate it on her PC TO check what the original text is. Yikes.
Google-fu turns up very little. I tried the guidance in this document - https://answers.acrobatusers.com/We-combine-PDF-document-ends-corrupt-What-problem-q197619 .aspx[2] and a Save-As but no avail.
This also turns up but is not applicable to Acrobat 9 I believe: http://blogs.adobe.com/acrobatineducation/2010/02/get_rid_of_that_bloat_in_your.html[3]
She states that she can manually fix the document but after a while it gets corrupted again? But I haven't observed that and she might have just fed me that to amplify the problem.
I will be able to post screenshots when she turns on her computer tomorrow.

Here are the two instances of corruption we have come across.
http://imgur.com/nPztMYm
http://imgur.com/wHM12e2
Edit: A LITTLE MORE INFO. I am able to select the corrupted text, paste it into Notepad with all the characters intact. So the characters are THERE. they are just not being displayed correctly.
Edit: They also do not print correctly. The page prints with characters missing, and she wants to print this document, so that is going to be an issue.

Missing spaces between words after importing Word document into RoboHelp HTML version 8

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