Missing Sunset Overdrive Bundle Preorder $10 Bonus

Hello,
My order for the Sunset Overdrive bundle is missing the preorder bonus points (referring to the $10 bonus). It has been right around 20 or 21 days since it has arrived, and all my other points for the purchase were awarded shortly after shipping. Can you please take a look and help me claim the $10 preorder bonus? Thanks and please let me know what information you need.

Hi ziggs77,
Thanks for reserving and purchasing your Sunset Overdrive Xbox One bundle with us! I hope you're enjoying the game and new console so far.
I've had the chance to review your account and it looks like your pre-order bonus certificate for this title was awarded earlier today. You should see record of the associated points in the next 2-3 business days, so make sure to keep an eye on your points balance on BestBuy.com for updates.
Let us know if you have any questions or if you need any additional assistance.
Aaron|Social Media Specialist | Best Buy® Corporate
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