Missing tool gallery in cs4 Ilustrator

The basic panel shows fine but there is no response for the pull down menus on any tool.   No results with  resetting my preference file, uninstall and checking with the adobe cleaner too, then reinstalling.  Still no extra tools in the tool gallery.  Anyone have a fix for this?  Is there a place i can go and get the plug in for the rest of the illustrator tools?

I reinstalled cs4 using the download files on adobe website thinking it would eliminate the possible cause of a bad disc in my hardcopy set.  Unfortunately, my Illustrator is still the same with minimal tools plus during installation there was error re Flash not downloading properly.  After all said and done I’ve opened all my cs4 programs, even Flash, and they open fine and look ready to go as they are.  All I can think is cs4 doesn’t like Win7 or my Dell computer.  I’m done with this and can’t think to do any more.  Thanks for being there.  Good luck with the new year.  Regards, Teresa

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