Missing Topics

I have 9 topics in a sub-folder. After I generate the
project, all of the topics appear in the output folders. 3 of the 9
topics cannot be found when I search through the RoboHelp interface
and they appear as Page Not Found for my context sensistive help.
Any suggestions?
Other clues:
None of the 9 topics are accessible through the TOC - this is
intentional by design.
I'm using RoboHelp 5.0.2.
WebHelp Pro output

Hi - thank you for your reply.
I have not noticed any difference between the files.
I did try one experiment - I created a new topic and then
copied and pasted all of the HTML code into the new topic. Not sure
why, but this fixed the problem with that single file. I'd rather
not have to do this for every missing topic....(I suspect there are
probably many more than just the 3 I found so far).

Similar Messages

Missing topics in pdf-document

Hello,
I am using RH 7 and creating WebHelp. I am also trying to create a pdf-document with the same content as the WebHelp. For some reason, the contents I specify for the pdf-document are only partly included in the pdf-document.
I use the TOC from the project where I have a some books without links (all the associated topics are included in the pdf-document all right), and one book with a link - these topics are not incuded in the pdf. All topics are included in the WebHelp without any problems.
So I am wondering if there is something that could prevent a topic from being included in a pdf-document? Does anybody know? And last, but not least, does anybody know how to solve this problem? I have compared the topics that are inclucded in the pdf with the ones that aren't, but I can't see any difference.
Thanks in advance for your reply!
Regards, Hanne
P.S. I have been through Printed Output on www.grainge.org without being able to find a solution.

Hi Peter,
Thanks for your suggestions, I am afraid I have not found a solution yet. Outputting to Word gave the same problem.
The TOC in the output is in fact different from the TOC in the TOC editor in the sense that missing topics are missing from both the TOC and the "body" of the output. Sorry if I did not make that clear in my first post.
I have a feeling that I must be doing somthing wrong in the Chapter Layout part of the wizard for printed documentation. I have tried creating the books from scratch (by creating and renamingnthem) to see if that would help but it did not. My topics are not imported from Word; they have, however, at some point been imported as htm-files from another project as far as I remember.
The real mystery about it is that my pdf output worked all right in an earlier version of the project. My current project is a copy of that project. I am not aware of having changed anything in the pdf settings, and they look exactly the same (I have compared the settings field by field).
Do you have any suggestions for a way of "resetting" all pdf settings, or should I perhaps try to import the .hhc file from my previous project where they pdf is correct?
Thanks in advance!
Regards, Hanne

Missing Topics in Topics box

As you can see there is a lot of missing subtopics under the Main Menu Overview topic in the left hand Topics Box. These topics all show up in the ,.chm file. Can anyone tell me how to correct this. I can't add the missing topics to the printed doc. If they do not show up in the Topics Box.
I am using RoboHelp HTML version 7.03
Lee

Hi Lee
Sorry, the site belongs to fellow Adobe Community Expert Peter Grainge, not me.
Secondly, I think what Peter points out in the page I linked to was that the first time you create Printed Documentation and move through the dialogs, the TOC used *AT THAT TIME* determines the topics. So if you come back later after having added additional topics to the project, you need to take some special steps in order to see those topics reflected in the dialog. That was my thought as to why you weren't seeing them.
I suppose a valid test here would be to right-click the Single Source Layouts pod and create a fresh layout for Printed Documentation. If you try that, do the topics finally appear?
Additionally, do you have more than one TOC defined for the project? If so, have you ensured you pointed to the correct or desired TOC?
Cheers... Rick
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Cannot explain missing topics?

In DOC/PDF ouput generated with 'Printed Documentation' wizard 2 topics are missing. I'm NOT using any conditional build tags here, and the topics are also included in topics dialog in 'Printed Documentation' wizard (2nd dialog in the wizard).
I have removed and re-added both topics, but this doesn't change a thing.
I only discovered this when creating a new single source layout for printed ouput from scratch, using the exact same settings as in above 'Printed Documentation' layout.
Maybe a file is corrupt or so? Any suggestions.
Best regards,
Herman

I now know why the topics were missing.
I checked the 'Output View' log and found following error:
Missing topic '!SSL!\Printed_Documentation\!doc_tmp_folder_0\Special_matters\Valuation_of_inventory_wit h_standard_cost_price_system\D._Valuation_of_inventory_with_standard_cost_price_system.htm '.
Failed to process 'D. Valuation of inventory with standard cost price system'...
After some trial and error, it turns out that the output file path is too long (my guess is that the length is limited to 256 characters) .
When updating this filepath in the layout created from scratch that worked OK, the topics also were not included.
Kind of sloppy.
Best regards,
Herman

Missing topics in printed documentation

I am using RoboHelp V7 and WebHelp as my Primary Layout. My project has approximately 100 topics.
The project is basically an A-Z with various topics saved into 26 folders (A-Z). The printed documentation prints perfectly except that the H1 headings for all the 'A' topics are missing from the resulting Word document.
The table of contents in the Word document is correct, with "A" listed but none of the topics are listed in the TOC. The topics appear in their correction location in the word document except the H1 headings is missing. The heading "A" appears in the correct location in the Word document.
In each topic the H1 is in the header and draws its text from the name of the topic.
All the 'A' topics were created manually and the rest 'B-Z' were imported from an Word Document. This appears to be the only difference between the topics!!
All the topics (A-Z) are connected to the same template and access the same CSS file.
On the final screen of the Print Documentation Wizard (Print Document Appearance - Pninted Documentation) I have tried connecting to different templates from the drop down list under MS Word Template. I have also created my own *.dot file out of a resulting document (i.e. stripping all the text and saving as *.dot). But no luck.
Any thoughts?
Many thanks in anticipation.

The HMTL for the two types of pages looks identical
An 'A' page
<div placeholder id=header style="width: 100%; position: relative;">
<h1><variable name=title x-format=default x-value="Air conditioning">Air conditioning</variable></h1>
</div>
A 'D' page
<div placeholder id=header style="width: 100%; position: relative;">
<h1><variable name=title x-format=default x-value="dress code">dress code</variable></h1>
</div>
The only obvious difference in the HTML for the two types of pages is that the pages imported from Word have the following line in their metadata:
<meta name=OriginalFile content="Orientation Guide - Draft Wording_V2.doc">
And both types of pages are clearly connected to the same style sheets.
Stumped?

Missing Topics in TOC

When I generate webhelp the TOC comes out fine. When I
generate either a word or .pdf file the first two topics/books are
missing. They are listed in the Chapter Layout. The headings are
the same as the other topics that are printing in the TOC. Any
suggestions?

Just noodling here a little . . .
1. Which heading style(s) are you using for topic titles? Are
they consistently applied for all topics, looking at the html view?
Are there any stray spaces or html code immediately before the
<begin heading> tags?
2. Are you generating print doc with the project's style
mapping dot, or some other?
3. Did you select "Maintain HTML heading levels"?
In points 2 and 3, I don't know whether these settings (or
which option) may be causing the problem; just suggesting that you
change one at a time to test print output.
Harvey

Skin shows/ missing topic in main frame

Due to a Robo > host server incompatibility problem, the
Publish feature does not currently work. As a workaround., I'm
trying to ftp all my files from my desktop WebHelp folder to the
host server. Will this method work?
When I check the site with my browser, I see the desired
skin, nav bar, and TOC. However the "home" topic is missing from
the main frame. How do I preserve links (between TOC and pages,
start page and skin, etc.)? Also, do I have to redesignate an Index
page?
Thanks in advance for any help you can provide.

Wow, I've got the EXACT same problem with our SRM system. TWPURLSVR seems to have the URL's defined properly for our logical system. Please post back if you indeed solve the problem with help posted. Also, I wonder if there is a way to check that the URL I put in is maintained properly. I just cut and pasted the URL that gets me to bbpstart between the first set of //.../
Thanks

WinHelp to HTML Help - missed topics

I'm creating HTML Help projects using RoboHTML version X5.0.2
by importing a WinHelp project created in RoboHelp for Word version
X5.0.1 - Microsoft Word 2000, Windows XP operating system (either
via the HLP or HPJ file).
After the process is complete, certain topics are not coming
over. I thought perhaps it was due to long tables, but some topics
with long tables came over. So, I'm not sure why these particular
topics are being missed. I checked to see if there's anything
unique about these topics (such as unnecessary non-scrolling
regions, etc.) but nothing is different.
Has anyone else experienced this problem?

ellenu,
I am having the exact same issue, I'm also in the process of
creating HTML Help projects by importing a WinHelp project. When I
import my .HPJ (Winhelp project file) into RoboHelp for Word all of
the topics get loaded, and I am able to successfully re-compile
using any of the WinHelp layouts, all of the topics are included.
However, if I choose the Microsoft HTML Help layout only the first
19 topics get converted to HTML.
Also, If I try to import the .HPJ (Winhelp project file) into
RoboHelp HTML, the same problem occurs. The first 19 topics are
loaded and the rest go missing! I have even tried deleting what
would be topic 20, to see if it was an issue with that topic. No
go....
I would be most appreciative if anyone has any insight into
this issue.
Details:
Windows XP
WinHelp compiled using HCW.EXE version 4.03.0002
RoboHTML version X5.0.2 Build 801
RoboHelp for Word version X5.0.1 Build 606
Microsoft Word 2002
Deana

Java ME Platform SDK 3.0 Early Access 'Help' menu - missing topics

I can't get to the Help topics.
The 'Contents' tab works, but there's nothing under either Index or Search.
Should I download something else?
Thanks,

Did you check Release Notes of the SDK? I've seen it once - if memory serves it lists quite a lot of known bugs.
Maybe the problem you describe is listed there too... and if you're really lucky then description may even mention some workaround for it.

Missing Topics in Printed Doc

I am losing my mind! I am trying to generate printed doc for
the sole purpose of sorting a bunch of pages in hard copy to
rethink the organization of one part of my projects. Ironically,
every time I generate the printed doc (i've done it about 20 times
so far), these pages are nowhere to be found! I've included them in
the TOC, I've moved them out of a book within a book, I've deleted
them from the TOC and added them to a book that is generated as a
chapter. I've renamed the book to remove non-alpha characters. I've
deleted the book and created a new book with a completely unrelated
name. NOTHING I do will get these pages to print. SO - I have 175
pp. document of the 175 pages that DONT need to be printed and I
can't for the life of me print the +/-20 pages that are the ones I
want in hard copy.

first, I am using RH version X5.0.2.
1. On your Project tab, all the way at the bottom, open the
Single Source Layouts directory. Double click on Printed
Documentation.
2. Set up your doc name, path, and build expression as
needed. Click on Next.
3. This next window is where you can select any or all topics
to include in the printed doc. It defaults, I believe, to all
topics and chapters. Just select each chapter or topic you do not
want and click on the left-pointing arrows to move these topics out
of the list on the right side of the window. Only the topics and
chapters listed in the right side (under chapter layout) will
print. This selection window works much like the Browse Sequencer
tool.
4. When all appropriate topics are excluded / included, click
on Next. In this window, you are establishing the sections of the
resulting doc - set up sections as needed. If you aren't publishing
this doc for distribution (just for yourself), I wouldn't worry too
much about this step. Click on Next.
5. The last step before the doc generates is to determine
which Styles set you will use - the styles you use in RH, or a Word
Style set. Again, since this is just for you, don't sweat it. I
just use the Project's CSS Styles (select this option from the menu
at the top of the window).
6. Click on Finish, let 'er rip, and see what comes out.

Missing topic in PDF

Hi,
I am using RH 9.
I have converted content created in RH 6 or 7 (not sure)
I have added a topic, it is in the TOC, and generated web output
I need to create a PDF. The new topic does NOT appear in the in the PDF TOC or in the body of the PDF
Is there a fix for this?

When you use the Printed Documentation single source layout to create the PDF, the second step allows you to select the topic that will be included. You'll probably had the TOC filter set by default. If you change this to a folder, you'll be able to select the topic that isn't in the TOC and add it to the output.
BTW you may find it easier to create a Word file first and then PDF that.
The RoboColum(n)
@robocolumn
Colum McAndrew

Missing topics in TOC and index

I am using Robohelp 6.
When using robohelp for Word with the primary output to html
help several topics do not show up in the TOC nor the index. They
appear correctly when I generate winhelp2000.
Is there some special setting I need to make? The other
topics seem to handled correctly and display correctly.
Thanks, Jim

Hi Jim
Your situation is reflective of the reason you may wish to
consider changing over to RoboHelp HTML for creating output that is
HTML based. As time goes on, more and more folks are shifting away
from that product in favor of RoboHelp HTML. As a result, we are
losing collective knowledge about how to coax it to work for the
HTML formats.
Cheers... Rick

Robohelp 9 - Missing Topics

I created my project in Robohelp 9. I notice topics getting "x"d out for no apparent reason even though they were ok the day prior, and were saved and generated.
Also, on the published version of my webhelp, several topics (when clicked) generate a "Bad Request" message. I am not sure what is causing these "breakages" and errors. Thanks for any guidance.

Where is the project located? On your local drive (good) or on a network drive (bad)? Any source control involved?
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Missing Index topics, links and .htm files

I hope someone can help with this, as I am very frustrated
right now. I normally use RoboHelpX5, but have also tried this in
RoboHelp7.
If I generate a Winhelp2000 version of our help system,
everything appears normal. All of the specified index keywords are
there, all of the links are there, etc.
But if I generate either HTML or WebHelp versions using the
same source, as I'm supposed to be able to, for some reason:
1. Index entries for certain topics disappear from the list.
If I manually add the topic to the index again and save, then
regenerate the help files, the topic is still missing from the
index.
2. The hyperlinks for the missing items in #1 above do not
appear. The original text is there, but there is no hyperlink. If I
try to add a hyperlink again, the topic appears in the list, but
once I regenerate the help files, the link disappears again.
3. The individual .htm file for the missing items in #1 above
are not being generated.
Is there some reason why these topics are being dropped from
the html and webhelp versions of the help system? Is there some
sort of topic formatting or setting I am missing? I have tried to
compare working topics vs. missing topics, and cannot find anything
different in my Word document formatting.
I have tried creating a completely different help system,
using clean documents with no RoboHelp formatting, and consistently
have problems with the same topics. I even tried on another
computer that had never had RoboHelp on it before. That didn't make
any difference. The topics were still missing from the index, the
hyperlinks to those topics were still missing, and the individual
.htm files were not generated.
Any help would be appreciated.
Stephanie
(ow_mas)

Hi,
I ran into the same problem today with some top level Index
entries not showing up in WebHelp. I discovered how to fix it by
comparing the entries that did show up with those that didn't. If
an entry had a topic associated with it, it showed up; if it has a
cross-reference, it doesn't.
Double click an Index entry in the Index pane (or right click
and choose Properties), then clear the Cross-reference checkbox.
Repeat for each entry that has a cross-reference instead of a
topic. There may be a global way to fix them all, but I haven't
found it yet. Then recompile your help, Voila!
Hope this helps....
Zie3D

Deleted topics showing up as missing (with red X) in RH Explorer

We have several topics in our RSC-controlled project that
were deleted but refuse to disappear. Possibly the topics were
deleted before RH crashed for some other reason. Now the topics are
still listed in RoboHelp Explorer, with a red "X" on the icon
showing that they are missing.
If I try to delete the file from the project, I get the usual
message. I confirm the deletion, but the topic doesn't disappear.
We've tried all sorts of things, such as deleting the CPD
file, deleting the file name from the HHP file, and so on. I
searched the project folder for any file that might still contain
the file name of the deleted topic, but there was nothing there.
(At least, there was nothing that Windows Explorer's search
function could find.)
New team members who get the project "fresh" from RSC also
see these deleted topics.
Does anyone have an idea how to get rid of these? They don't
really cause any problem, as far as we know, but they're annoying.
Thank you
/Eileen

The problem was that the topics were NOT in RSC, but RH still
considered them part of the project (though we didn't want them
anymore).
I finally got rid of those topics. Here's how:
1) In Windows Explorer, in the same folder as the "missing"
topic, make a copy of a random topic and change the file name to
match the missing one.
2) Go to RSC and add the "missing" topic.
3) Using RoboHelp, open the project and delete the topic.
Hope this works for anybody else having this problem.
My guess is that this error occurred when a RH user deleted
those topics and then RH crashed. So the topics were (correctly)
deleted from RSC, but the file(s) that keep track of which topics
are included in the project was/were not saved. Then RH wouldn't
let us delete the topics from the project because the topics were
"missing" from RSC. Doh! (That seems like dumb behavior. Why is it
NOT ok that the topics are missing from RSC, if I want to delete
them from the project anyway? Oh well.)
/Eileen

Missing Topics

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