Missing user attributes

Hello Team,
We are facing an issue of missing user attributes on SRM system when there is a change in user position on HR system and got replicated to SRM system. We have verified for user attributes in tables HRT1222 and HRP1222 but these tables are empty for those users. Please guide us how can we retrieve those user attributes in SRM.
Thanks in advance.
Regards,
Kiran

I am also getting exactly the same issue.
STrange as this has only just started to happen.

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OIM 11g: UDF disappears from User Attributes page

Hi,
I was modifying a user defined attribute using the 11.1.1.3 User Attributes configuration page. All I did was change its category to move it to another section of the user profile page. The last remaining field in the category 'disappeared'. It just went from the list of fields in the category. The field still exists on the USR object and still contains all the values. But it's gone from the UI.
I exported the /file/User.xml from MDS and sure enough the missing attribute is not present in the User.xml file. It is there for the mapping to the back end column, and in another element. But the element that describes the field proper is not there. I've since added the attribute element back in manually and re-imported the metadata using the weblogic environment manager, but the field still does not appear.
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I was unable to see the UDF's I had created on the user form until I set up a policy for them. Please check the policy around the UDF's.
I am hoping this can help you.
From Oracle documentation:
User's Guide for Oracle Identity Manager
11g Release 1 (11.1.1)
E14316-03
User-defined fields (UDFs) can be added by creating a policy and
adding attributes in the self service user management
administration policy in Oracle Identity Administration. To add
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For details on authorization policies, refer "Creating and Managing
Authorization Policies" on page 15-2.

Updating values dynamically in an user attribute which is lookup field

Hi All,
Can I have a pre process event handler to update the values in the lookup field on my create user page? I have two user attributes - one is the default organization and the other is a user created Country attribute. Both of these are Lookup fields. I want to update the country lookup field by checking what is selected in the organization lookup field. Is this possible in OIM?
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OK, here's my shot at a walkthrough... let me know if I missed any steps.
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Code Key-Decode
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Orlando-Florida
New Orleans-Louisiana
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Code Key-Decode
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Lousiana-Louisiana
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5. Run ./PurgeCache ALL (same directory)
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Bulk import error - Missing required attribute fullname

Folks,
I am having trouble trying to bulk import some users.
I have the following file for import (cut down from what I really want to import):
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Now if I try to import the following file, in which the user does not have a first name, I get in to trouble:
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com.waveset.Util.WaveSetException: An error occurred adding user uid=user2,.. to resource myLDAPresourcename.
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I have tried using an import file without a value for fullname, but with a firstname and lastname like this
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objectclasses:
     top
     person
     inetOrgPerson
Account Attributes:
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     fullname     -> cn               [required]
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Importing user1 and user3 still works and still creates the correct data in IDM and the LDAP resource.
Importing user2 now gives a different error:
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Can anyone help?
Regards,
Gavin

After further testing it turned out that I couldn't create a user without a firstname from the IDM GUI and this in turn was because of the way fullname was generated by the user form.
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How to get user attributes from LDAP authenticator

I am using an LDAP authenticator and identity asserter to get user / group information.
I would like to access LDAP attributes for the user in my ADF Taskflow (Deployed into webcenter spaces).
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Hi Julián,
in fact, I've never worked with BSP iViews and so I don't know if there is a direct way to achieve what you want. Maybe you should ask within BSP forum...
A possibility would be to create a proxy iView around the BSP iView (in fact: before the BSP AppIntegrator component) which reads the user names and passes this as application params to the BSP component. But this is
Beginner
Medium
Advanced
Also see http://help.sap.com/saphelp_nw04/helpdata/en/16/1e0541a407f06fe10000000a1550b0/frameset.htm
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How can i pass the logged in user attribute value into looku query ?

HI,
Is there any way to pass loggined in user attribute vallue to lookup query directrely in AD Child Group form.(Like '$Form data.UD_ADUSER_AD')
Thanks in advance
Edited by: 790561 on 5/12/2011 16:01

loggined in user attribute vallue can be understood differently:
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How to Sync User attributes between local forests?

Hi
We are currently migrating three AD domains to one.
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But for some time, some services will remain in the three old domains. To avoid maintaining user attributes like phonenumber, address etc multiple places, I would like to schedule a sync of some user attributes from the old domains to the
new.
Just like DirSync between a local directory to office 365 - but how is it done with local domains and not with office365?
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ADMT is like a one time migrating tool to create the users in the new domain, but I can't see that it will support user attribute
synchronisation.
Do you have any suggention on how I can solve this task?
Best Regards, Steffen.

ADMT is like a one time migrating tool to create the users in the new domain, but I can't see that it will support user attribute
synchronisation.
I am not sure about the schedule task and if it is available to use in this scenario or not. You have two different security boundaries, so it is not easy as setting up a scheduled task to sync data. Even if it is possible, it would be very hard to established.
For selected users you have to define what to sync and what not to sync and etc.
I believe on of the things you can do is to use FIM 2010 in order to have a synchronized directory. That is the best thing you can do AFAIK.
Sync Users between domains with Forefront 2010
Mahdi Tehrani |
|
www.mahditehrani.ir
Please click on Propose As Answer or
to mark this post as
and helpful for other people.
This posting is provided AS-IS with no warranties, and confers no rights.

How to do the new created field in User Attributes, show in Manager GTC

Hello Guys,
I have a Connector GTC working perfectly. Now I created a new field in User Attributes and I need make this field appear in "Modify Connector Configuration" of "Manage Generic Connector" without having to create a new Connector.
If I create a new Connector this field is showed normally, but this connector has a lot of mapping between the existing fields, I need only that a new field is displayed.
How to I do this?
Thanks

Not sure what version of OIM you are using but check Bug: 12812650
-Bikash

Caused by: oracle.xml.parser.v2.XMLParseException: '=' missing in attribute

This is a Bursting problem under EBS 5.6.3. In production we have 5.6.2 and since our development system to 5.6.3 has been upgraded, the following error occurs on every single Burst being done using the Concurrent Manager only:
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     at oracle.xml.parser.v2.NonValidatingParser.parseAttrValue(NonValidatingParser.java:1502)
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     at oracle.xml.parser.v2.NonValidatingParser.parseElement(NonValidatingParser.java:1180)
     at oracle.xml.parser.v2.NonValidatingParser.parseRootElement(NonValidatingParser.java:301)
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     at oracle.xml.parser.v2.XMLParser.parse(XMLParser.java:201)
     at oracle.apps.xdo.batch.BurstingProcessorEngine.burstingConfigParser(BurstingProcessorEngine.java:1340)
     at oracle.apps.xdo.batch.BurstingProcessorEngine.process(BurstingProcessorEngine.java:1297)
     at oracle.apps.xdo.batch.DocumentProcessor.process(DocumentProcessor.java:213)
     at xxwel.ebs.xmlp.XXWELBurster.processDocuments(XXWELBurster.java:143)
I can run the same file through 5.6.3 ($JAVA_TOP) libraries mounted on my JDev with no problems. Also the same XML file runs fine on Production under 5.6.2 - no problems. I have also checked the XML file using a syntax checker. I know this is not a syntax issue even though it looks like it.
Could someone point me in the right direction - explain what this means. Getting desperate as 5.6.3 will be going into production soon and all Bursting will fail with this error. I can't get the simplest XML File to Burst - NOTE this is only occurring on the EBS system (even running without the CM ie. a standalone java main it fails). I think this has something to do with the XML parser version and the EBS environment.
Please help...

Hi Tim, good thinking - wouldn't have thought to check this file. Anyway can confirm that the problem is happening with multiple burst control files so I haven't checked the files themselves as the problem seems systemic. anyway here is an example.
<?xml version="1.0" encoding="UTF-8"?>
<xapi:requestset xmlns:xapi="http://xmlns.oracle.com/oxp/xapi">
<xapi:request select="/XXWEL_BIP_UNI_INVOICES/LIST_G_CUSTOMER_NUMBER/G_CUSTOMER_NUMBER">
<xapi:delivery>
<xapi:email server="mailwa01" port="25"
from="${ADMIN_EMAIL}" reply-to ="${ADMIN_EMAIL}">
<xapi:message id="111" to="${ADMIN_EMAIL}" attachment="true" subject="Unigas Inv
oice No: ${TRX_NUMBER}">
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</xapi:email>
</xapi:delivery>
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<xapi:template type="rtf" location="/u02/prod/prodappl/wel/11.5.0/interface/bip/templates/uni_invoice_template.rtf">
</xapi:template>
</xapi:document>
</xapi:request>
</xapi:requestset>
I will start stripping the control files to make sure they are not the problem in the meantime.

Report on Active Directory User Attributes in SCCM 2012

I need to output a list of all users in a collection, along with certain user attributes from Active Directory. I can get part of what I need with the following query:
SELECT v_FullCollectionMembership.ResourceID,
v_R_User.Windows_NT_Domain0,
v_R_User.Distinguished_Name0,
v_R_User.Full_User_Name0,
v_R_User.Mail0,
v_R_User.User_Name0
FROM v_FullCollectionMembership, v_R_User
WHERE v_FullCollectionMembership.ResourceID = v_R_User.ResourceID
AND v_FullCollectionMembership.CollectionID = 'SMS00002'
If possible I need to add:
Last logon timestamp
User account status (enabled or disabled)
I have added "lastLogon" and "lastLogonTimestamp" as additional attributesunder Active Directory User Discovery. This discovery method is enabled and I have run a full discovery about a month ago, and again today. I read in
another thread that these attributes should appear in the table v_R_User, however they have not. Is v_R_User the right place to look for this or is there another view or table I can query?
Once I have the above sorted out, how can I find the user account status in SCCM? I have done reports in the past directly from AD and used the 'useraccountcontrol' attribute and I noticed there is a column named 'User_Account_Control0' in v_R_User, however
the values do not match those found in Active Directory.
Thanks.

Have you checked the attribute from the Active Directory in decimal format? Check that and compare it to the value ConfigMgr has stored in its 'User_Account_Control0'...
User Account Control tells you multiple things of the account, for example does the account have "Smart card login required" -option checked from the account properties.
The tricky part here is to actually get the report show you what you really want, because "useraccountcontrol" -attribute is a numeric value, you have to calculate what decimal combination means what in readable text.
More info on the attribute can be found from here
http://support.microsoft.com/kb/305144 and from there you can also find the values for different settings. For example:
account is enabled = 512
account is disabled = 514
account is enabled with smart card = 262656

OIF11g - Help on sending user attributes in HTTP header

Hello, I have a OIF11g setup configured for both IdP and SP. Upon successfull authentication against LDAP, I need to end some user attributes on the HTTP header to the SP application. I do no have OAM in my setup, so there is no option of Webgate or Policy Manager to do that. As far as I read the config doc, I'm in the impression that we need to write a custom authentication engine to accept user credentials and code to authenticate against LDAP and also add attributes to the response header.
Before I go down that path, just wanted to confirm if anybody has done this with OIF?
Thanks,
Sunil.

Bernhard:
Actually the headers are not set to null. I have an intermediate index.jsp page which is the first page that is redirected to by the AM - it is this page which calls my LoginServlet.
The value appears consistently on this index.jsp page but after it is forwarded to the LoginServlet it starts behaving inconsistently. I check the system.out log in my websphere /logs folder and that tells me that LoginServlet does not consistenly get these values from the header.
The wierd part is that if I use cookies or attributes, it works perfectly - each time every time. However, only in the case of headers (which is the method i am required to do) it behaves inconsistently.
ANY feedback/help on this would be really appreciated bern.. thanks..
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All the steps involved in creating user attributes

where is it documented on how to create user attributes that are stored in the ldap?
I created a jspprovider channel, and I can get data out of the user attributes in the samplecontent.jsp by:
JSPProvider p = (JSPProvider)pageContext.getAttribute("JSPProvider");
SSOTokenManager mgr = SSOTokenManager.getInstance();
SSOToken token = mgr.createSSOToken(request);
AMStoreConnection dpc = new AMStoreConnection(token);
String name = token.getPrincipal().getName();
AMUser user = dpc.getUser(name);
Map attMap = user.getAttributes();
Collection valueCollection = attMap.values();
Iterator valueIterator = valueCollection.iterator();
int iSize = attMap.size();
Set attKeySet = attMap.keySet();
Iterator keyIterator = attKeySet.iterator();
and then iterate through to display them all.
I then tried to store a value using the sampledoedit.jsp file:
JSPProvider p = (JSPProvider)pageContext.getAttribute("JSPProvider");
SSOTokenManager mgr = SSOTokenManager.getInstance();
SSOToken token = mgr.createSSOToken(request);
AMStoreConnection dpc = new AMStoreConnection(token);
String name = token.getPrincipal().getName();
AMUser user = dpc.getUser(name);
String aname = request.getParameter("attributeName");
Object aval = request.getParameter("attributeValue");
HashMap attMap = new HashMap();
attMap.put(aname,aval);
user.setAttributes(attMap);
user.store(true);
response.sendRedirect((String)pageContext.getAttribute("url"));
For whatever reason, I get an error, and in the debug I just get couldn't set attributes.
Then, when I try to retreive the list of attributes, the new name/value pair is created, but the value is blank.....
Any ideas? Or a link on a step by step process on how to create user attributes?

BTW, here is the error I get in the debug log:
01/06/2005 12:43:47:232 PM AST: Thread[service-j2ee,5,main]
ERROR: DesktopServlet.handleException()
com.sun.portal.providers.ProviderException: JSPProvider.processJSPFile(): jsp=doedit.jsp, com.sun.portal.providers.ProviderException: JSPProvider.processJSPFile(): jsp=sampledoedit.jsp, com.iplanet.am.sdk.AMException: Unable to set attribute(s) com.sun.portal.desktop.taglib.DesktopTaglibException: JSPProvider.processJSPFile(): jsp=sampledoedit.jsp,
at com.sun.portal.providers.jsp.JSPProvider.processJspFile(JSPProvider.java:880)
at com.sun.portal.providers.jsp.JSPProvider.processJspFile(JSPProvider.java:777)
at com.sun.portal.providers.jsp.JSPProvider.processEdit(JSPProvider.java:673)
at com.sun.portal.desktop.DesktopServlet.doGetPost(DesktopServlet.java:644)
at com.sun.portal.desktop.DesktopServlet.service(DesktopServlet.java:320)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:908)
at org.apache.catalina.core.StandardWrapperValve.invokeServletService(StandardWrapperValve.java:771)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:322)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:509)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:212)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:509)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:209)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:509)
at com.iplanet.ias.web.connector.nsapi.NSAPIProcessor.process(NSAPIProcessor.java:161)
at com.iplanet.ias.web.WebContainer.service(WebContainer.java:586)
com.sun.portal.providers.ProviderException: JSPProvider.processJSPFile(): jsp=sampledoedit.jsp, com.iplanet.am.sdk.AMException: Unable to set attribute(s) com.sun.portal.desktop.taglib.DesktopTaglibException: JSPProvider.processJSPFile(): jsp=sampledoedit.jsp,
at com.sun.portal.desktop.taglib.provider.ProcessEditTag.doStartTag(ProcessEditTag.java:28)
at jsps.etc._opt._SUNWps._desktop._AnyWarePortal_en_CA._JSPEditContainer._html._doedit_jsp._jspService(_doedit_jsp.java:193)
at com.sun.portal.providers.jsp.jasper3.jasper.runtime.HttpJspBase.service(HttpJspBase.java:119)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:908)
at com.sun.portal.providers.jsp.JspServletWrapper.service(JspServletWrapper.java:182)
at com.sun.portal.providers.jsp.JSPProvider.processJspFile(JSPProvider.java:863)
at com.sun.portal.providers.jsp.JSPProvider.processJspFile(JSPProvider.java:777)
at com.sun.portal.providers.jsp.JSPProvider.processEdit(JSPProvider.java:673)
at com.sun.portal.desktop.DesktopServlet.doGetPost(DesktopServlet.java:644)
at com.sun.portal.desktop.DesktopServlet.service(DesktopServlet.java:320)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:908)
at org.apache.catalina.core.StandardWrapperValve.invokeServletService(StandardWrapperValve.java:771)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:322)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:509)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:212)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:509)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:209)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:509)
at com.iplanet.ias.web.connector.nsapi.NSAPIProcessor.process(NSAPIProcessor.java:161)
at com.iplanet.ias.web.WebContainer.service(WebContainer.java:586)
com.sun.portal.providers.ProviderException: JSPProvider.processJSPFile(): jsp=sampledoedit.jsp, com.iplanet.am.sdk.AMException: Unable to set attribute(s)
at com.sun.portal.providers.jsp.JSPProvider.processJspFile(JSPProvider.java:880)
at com.sun.portal.providers.jsp.JSPProvider.processJspFile(JSPProvider.java:777)
at com.sun.portal.providers.jsp.JSPProvider.processEdit(JSPProvider.java:673)
at com.sun.portal.desktop.taglib.provider.ProcessEditTag.doStartTag(ProcessEditTag.java:26)
at jsps.etc._opt._SUNWps._desktop._AnyWarePortal_en_CA._JSPEditContainer._html._doedit_jsp._jspService(_doedit_jsp.java:193)
at com.sun.portal.providers.jsp.jasper3.jasper.runtime.HttpJspBase.service(HttpJspBase.java:119)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:908)
at com.sun.portal.providers.jsp.JspServletWrapper.service(JspServletWrapper.java:182)
at com.sun.portal.providers.jsp.JSPProvider.processJspFile(JSPProvider.java:863)
at com.sun.portal.providers.jsp.JSPProvider.processJspFile(JSPProvider.java:777)
at com.sun.portal.providers.jsp.JSPProvider.processEdit(JSPProvider.java:673)
at com.sun.portal.desktop.DesktopServlet.doGetPost(DesktopServlet.java:644)
at com.sun.portal.desktop.DesktopServlet.service(DesktopServlet.java:320)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:908)
at org.apache.catalina.core.StandardWrapperValve.invokeServletService(StandardWrapperValve.java:771)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:322)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:509)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:212)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:509)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:209)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:509)
at com.iplanet.ias.web.connector.nsapi.NSAPIProcessor.process(NSAPIProcessor.java:161)
at com.iplanet.ias.web.WebContainer.service(WebContainer.java:586)
com.iplanet.am.sdk.AMException: Unable to set attribute(s)
at com.iplanet.am.sdk.AMDirectoryManager.processInternalException(AMDirectoryManager.java:247)
at com.iplanet.am.sdk.AMDirectoryManager.setAttributes(AMDirectoryManager.java:2151)
at com.iplanet.am.sdk.AMCacheManager.setAttributes(AMCacheManager.java:867)
at com.iplanet.am.sdk.AMObjectImpl.store(AMObjectImpl.java:1573)
at jsps.etc._opt._SUNWps._desktop._AnyWarePortal_en_CA._WebFolders._html._sampledoedit_jsp._jspService(_sampledoedit_jsp.java:118)
at com.sun.portal.providers.jsp.jasper3.jasper.runtime.HttpJspBase.service(HttpJspBase.java:119)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:908)
at com.sun.portal.providers.jsp.JspServletWrapper.service(JspServletWrapper.java:182)
at com.sun.portal.providers.jsp.JSPProvider.processJspFile(JSPProvider.java:863)
at com.sun.portal.providers.jsp.JSPProvider.processJspFile(JSPProvider.java:777)
at com.sun.portal.providers.jsp.JSPProvider.processEdit(JSPProvider.java:673)
at com.sun.portal.desktop.taglib.provider.ProcessEditTag.doStartTag(ProcessEditTag.java:26)
at jsps.etc._opt._SUNWps._desktop._AnyWarePortal_en_CA._JSPEditContainer._html._doedit_jsp._jspService(_doedit_jsp.java:193)
at com.sun.portal.providers.jsp.jasper3.jasper.runtime.HttpJspBase.service(HttpJspBase.java:119)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:908)
at com.sun.portal.providers.jsp.JspServletWrapper.service(JspServletWrapper.java:182)
at com.sun.portal.providers.jsp.JSPProvider.processJspFile(JSPProvider.java:863)
at com.sun.portal.providers.jsp.JSPProvider.processJspFile(JSPProvider.java:777)
at com.sun.portal.providers.jsp.JSPProvider.processEdit(JSPProvider.java:673)
at com.sun.portal.desktop.DesktopServlet.doGetPost(DesktopServlet.java:644)
at com.sun.portal.desktop.DesktopServlet.service(DesktopServlet.java:320)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:908)
at org.apache.catalina.core.StandardWrapperValve.invokeServletService(StandardWrapperValve.java:771)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:322)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:509)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:212)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:509)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:209)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:509)
at com.iplanet.ias.web.connector.nsapi.NSAPIProcessor.process(NSAPIProcessor.java:161)
at com.iplanet.ias.web.WebContainer.service(WebContainer.java:586)

Accessing user attributes from a pipeline component

Hello,
I'm using WLCS & WLPS 3.1. I use webflow and I have implemented the page
transition myself to work with the portal. Everything is working fine.
I'm planning to implement a complex step of a business process as a pipeline
component. For various reasons, this PC will be implemented as an EJB. To
perform its job, this PC needs to get information about the user that is
currently logged in. More specifically, it needs to lookup custom attributes
from the user profile (i.e. user property set).
So my question is : is this possible directly from the PC, or do I have to
populate the pipeline session with required information in the input
processor?
Thank you for your advice
Nicolas

Hello Ture,
Thanks for both posts.
Nicolas
"Ture Hoefner" <[email protected]> wrote in message
news:[email protected]..
... To perform its job, this PC needs to get information about the userthat
is
currently logged in. More specifically, it needs to lookup customattributes
from the user profile (i.e. user property set).
So my question is : is this possible directly from the PC, or do I haveto
populate the pipeline session with required information in the input
processor?Hello Nicolas,
I have not tried this myself. I think that the disconnect between the
pipeline session and the portal session is probably the fact that theattributes
in the portal session have their keys "fixed up" by prepending the portal
request URI. This is made possible by the
com.beasys.commerce.foundation.flow.jsp.DefaultDestinationDeterminer,which the
PortalDestinationDeterminer extends. It puts a "TRAFFIC.URI" attributeinto the
each request that goes through the FlowManagerServlet for the portal. Inthe
Acme exampleportal, the "SERVICEMANAGER.USER" attribute is put into theportal
HttpSession as "exampleportal.SERVICEMANAGER.USER".
If you want to get to the cached profile from your portal from yourpipeline
component (PC) then you would have to know that the name is "fixed up" tobe
"exampleportal.CACHED_PROFILE". There are probably several different waysyou
could get the "TRAFFIC.URI" information to your PC.
Ture Hoefner
BEA Systems, Inc.
2590 Pearl St.
Suite 110
Boulder, CO 80302
www.bea.com

Some offerings are missing user input, some are not mapping to activites

Seemingly out of the blue my system has stopped mapping request offering answers to (manual) activities (mapping to the SR itself works), neither OotB properties or custom properties. This only happens when submitting them from the portal (ALL
offerings)
Also, some requests are even missing user input (and obviously no mapping is possible).
This issue seem to affect all users. Even admins
I have tried restarting the web content server and also the website on the sharepoint server. I have also tried creating a brand new template and offering in a brand new MP.
I have been able to track down a ca. point in time this issue arose, but not found anything in logs anywhere (except SMPortalTrace). Checked web content server event log and website log, SQL log, event log on both management servers.
I have checked the SMPortalTrace.log and for every request submitted I get an error (not visible in the portal) - some is in danish, so I have translated at the best of my ability:
Failed to parse the description with links., System.ArgumentNullException: [ArgumentNull_Generic]
Ressourcestrings for troubleshooting is not available. Keys and arguments often contains enough information to start the troubleshooting a problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.30214.00&File=mscorlib.dll&Key=ArgumentNull_Generic
ParameterName: input
At System.Text.RegularExpressions.Regex.Matches (String input)
At Microsoft.Enterprisemanagement.ServiceManager.Portal.RequestOfferingSilverlightModule.UriParser.ParseDescription(string description)
The system is SCSM 2012 R2 UR2 (except the SP part of the portal)
Update:
I found that if the user input is missing even from the SR then the error does not present itself in the SMPortalTrace.log, only if the user input goes through (but is not mapped to activities).
http://codebeaver.blogspot.dk/

The issue seems to be related to a syntactically valid type projection in the Service Request form (customized) - I added a component to the existing projection. As the template that a request offering is based on has a reference to this projection I guess
the code that creates the Service Request submitted from the portal somehow ignores the "unwanted" type projection component, and instead of not submitting the request it continues but is unable to map into child activities. I will try and reproduce
this in more detail.
Solution: Revert to original type projection in the SR form and everything went back to normal.
http://codebeaver.blogspot.dk/

How to access custom ume user attributes via VC?

Hi guys,
I configured a custom user attribute within the ume configuration:
<a href="http://help.sap.com/saphelp_nw2004s/helpdata/de/44/0316d50bbe025ce10000000a1553f7/frameset.htm">Adding Custom Attributes to the User Profile</a>
Now, how can I access this attribute within my VC model (user data)?
Thanks for your ideas
Benny

Hi,
Regarding adding properties to user data control, i have the following information. But i am not sure, whether it will be helpful to you.
You can add a personalise property/User mapping property into a user data control.
Drag a User data component, go to configure and click the + sign at the bottom of User parameters.
You can add any personalised properties to the user data (with valid data types and allowed values). Then can use the property in any formula.
When iView is opened in portal, the personalise property of that particular iView is used to change the property value
Hope it helps.
Regards,
Sooraj

Missing user attributes

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