Missing Windows 7 Components?
Hi I have a Toshiba laptop model (Satellite) L675-S7018. A few months ago my Windows Update stopped working and I now have various security updates that fail to install including Windows Service Pack 1. I've tried all the Microsoft fix it's and I seem to have a working updater. But I keep being directed to a Microsoft Windows 7 page that is telling me I am missing (one or more) windows components that the SP1 needs in order to install. It advises reinstalling my Windows 7 from an installation disc and says that often computers from 3rd party sources (like Toshiba) are missing one or more components because they just weren't installed at the factory. Of course I have no Windows (7) installation discs, and my recovery discs don't seem to want to work now either. I don't understand why updates won't install anymore because they used to. I went to the add or remove features in my control panel (under Programs) and tried to install all components that were showing a blank box. Checkmarked all and ran that. But it always tells me "some components could not be installed". I am stumped. Do you know which components I am missing? How do I install or reinstall them? I don't appear to have any rollback settings that are prior to loosing my ability to upgrade windows. I have run checkdisc and scan disc and everything I can think of to repair my Windows 7 installation but nothing repairs it...I still seem to be missing "some components".
Satellite L675-S7018 Specifications
Satellite L675-S7018 Downloads
To try to replace the missing Windows files/components run this command at an elevated command prompt:
sfc /scannow
How to use the System File Checker tool
Try this first and let us know what happens. But, it sounds like you should read up on using your Toshiba Recovery utility, this starts on page 60 of your User's Guide. While you should ensure you have a good set of recovery disks/media for emergencies, it's best to run the recovery utility from the recovery partition on your hard drive.
But, get back to us with the results of running the sfc tool first. We can consider a recovery after if necessary.
Mike
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