Mistake: Bought Acrobat XI standard, but I have Mac only. How to upgrade/return/cancel order?

Did a mistake yesterday, bought and paid for Acrobat XI standard online from adobe.com. Found out today its only for Windows. I am trying to change this, but the customer support is not avaliable. Have been waiting on the phone for 68 minutes now. I am a Norwegian customer. Have got the serial number email, have registered the product, but then what? The product is of course not activated.

Hi Dagis73,
Please go through the link below.
http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
Regards,
Anand

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