Mix Radio Problems

When i open Nokia Music, i can't find mix radio & xX box music store there.
Please help me out...

Same problem here, it was working then just suddenly they disappeared. Annoying

Similar Messages

  • {Mix Radio} problem in registering my phone for un...

    Hi

    You're in India and talking about hte Unlimited service, right? Simple answer: When you first used the Unlimited service, your phones inbuilt licence for the service was linked to your Nokia Account. In order to continue using the service with that phone, you MUST use the same Nokia Account that you used originally, you cannot use a new one.

  • Problem in downloading songs in Mix Radio

    "Activation problem
    There was a problem registering your phone for your unlimited downloads subscription. Try again in a moment - if the problem continues, contact Nokia Support. "
    I own a nokia lumia 720 and i have been using mix radio since i installed it and till I update my phone to Black. But now im getting notification every time I tried to download/ listen to online playlist. I have tried re-installation and many resets. I have a registered nokia account.
    pls help to get access to download again..

    Hi D_Navada,
    Just to verify, did you log into your Nokia account on a different device? Have you tried to ask someone to log into their Nokia account on your phone?
    Keep us posted.

  • Problem in mix radio

    When I try mix radio., it tells that there was an error registering your phone for unlimited musis subscription. Plz help me..

    Hi, sandyp043.
    Welcome to the Nokia Support Discussion.
    What's your phone's model? Where did you purchase your phone? Where are you located? Do you have an active Nokia MixRadio subscription? Which connection are you using when registering to the service (Wi-Fi/cellular data)? 
    If you have an active Nokia MixRadio unlimited downloads subscription, this error is most likely due to connectivity issues. Please try to exit the app by pressing the Back key until the device Home screen is displayed. Then re-open the application and try again. If the problem persists, try using a faster network connection, e.g. Wi-Fi.
    If you do not have an active Nokia MixRadio unlimited downloads subscription, then the device you are using is not enabled for the service.
    We look forward to your reply.

  • Mix radio unlimited download problem

    mix radio unlimited download problem so pliz help me sir my n***bleep***6XXXXXXXX .email.. [email protected]
    Moderator's Note: The phone number and the email address was edited out. Please do not publish personal information as such in a public forum.

    I am not able to download song it saying that registering problem
    my id is [email protected]
    Moderator's Note: The email address was edited out. Please do not publish personal information a public forum.

  • Nokia Music / MIX Radio Bugs and BUGS at Care Cent...

    I am feeling absilutely dejected to have bought a Lumia 820.
    It has been a year and over but still Nokia has not been able to provide solutions to generic and chronic problems. I have been asking for solution to the music problem since a year but no answer but today at last when i visited nokia care centre (Bohra Communications, Navrangpura, Ahmedabad) IT WAS A COMPLETE LET DOWN ! The guy who received me was a total Noob and illitrate and also all engineers (They didnt even know Amber, Black and whether it can be rolled back or not One guy asked another "Boss can we have Amber in 820 after Reset?. They just did not know anything. I am proud that I have more knowledge about updates and firmwares of my handsets.
    My chronic problem was MUSIC ( Duplicating/ Dissappearing / Showing errors etc etc)
    My music (downloaded from Nokia music only gets lost, shows errors and moves to other storage folder. I had "Lumia Black" updated OTA.
    I bought this lumia for the free music subscription for a year and the person at the service centre said it is wrong. Whatever, but he said that the issue was with subscription. He did not understand that errors "c00d36c4" "player error" etc are not because of subscription but are bugs .....
    My phone has been reset (hard reset) for more than 5 times in past month and thats what i do all day. NOKIA IS GREAT !! However just an hour back the Bohra communication care centre again did the same. What the HECK is happening ?
    FORGET GETTING SOLUTION, PEOPLE DO NOT EVEN LISTEN AND UNDERSTAND.
    I am desparately seeking to throw this NOKIA + MICROSOFT junk away and opt for other.
    What did I gain buying a MS Nokia product ? No music since over a year and now additionally after reset the backup also is lost. Last time I did I had to update 23 apps and this time its down to only 8 apps !!!!
    God Only Save.
    To own a Lumia 820.... U need to have highest levels of Courage !

    I am constantly getting the problem you talk about in your second para. I don't experience it if I'm playing Nokia's own Offline selections, but it has been happening constantly over the past few weeks if I use the Create A Mix selections that I have downloaded for offline listening.
    Recently both the Offline Mixes and Create A Mix selections reduced themselves suddenly to four or five tracks only in each Mix!  Like you, I had to delete everything and download all again. Chews up my data allowance.
    Nokia's offline mixes don't appear to download using a free WiFi connection - is that normal? I really have to watch my data allowance.   Offline mixes will now expire after 10 days it seems.
    Altogether Nokia Mix Radio appears to be full of bugs.  I hope their software people are reading...

  • Lumia 720: Mix Radio revised the Nokia Music 1 yea...

    I have a Lumia 720 which lost its Nokia Music free subscription of 1 year in 6 months.
    IMEI No: XXXXXXXXXXXXXXX
    Contact No: XXXXXXXXXX
    I would like to know the reason behind revising and free music download subscription to 6 months without any notice. When the phone was bought, free subscription was given for an year.
    Moderator's Note: Personal information provided were edited out. Please do not publish any unique serial number/contact information in a public forum.

    Dear Nokia, please confirm "Lumia 720: Mix Radio revised the Nokia Music 1 year free subscription to 6 month" is this quoted is true? Please Revert. My phone is just 6monts old. Now I am getting pop up "Activation Problem : .....see attachemnt" Its very disappointing and shocking that one of the encouraging features in Lumia720 (Nokia Mix Radio) suddenly stops working instead of providing service for 1 Year. Initially this sudden seizure spoiled our mental peace, forcing us to try re-installation and discussions until I read some comment in Support page. We never expect such from Nokia/Windows, at least we would have given an intimation!! A reply most appreciated. Best Regards, D_Navada

  • Nokia Music: Mix Radio, Store, Gigs options disapp...

    Hi,
    I have been using Nokia Music on Lumia 710 without an issue until today when I launched it and options for mix radio, store & gigs disappeared. I uninstalled the app and re-downloaded it.
    On launching it, all options became available but disappeared again after a few seconds. Any subsequent launch without re-downloading doesn't show the options. Only my Music & Settings appear.
    What could be the issue? Am running Nokia Music vs 3.1.0.0 on OS Version 7.10.8773.98; Firmware 1600.3031.8773.12121.
    Any assistance will be appreciated.

    Hi engige,
    Welcome to the forums and thanks for posting!
    Please use the forum search function before posting. Often your question may be asked and answered before so you will have an answer right away. See the forum guidelines if you have any questions on posting.
    You can find release information on the new version of Nokia Music in this post. As of v3.x it is no longer possible to bypass the terms and conditions you agree on when using Nokia Music and use it in a region where the service (either Nokia Music and/or Mix Radio) are not available. See the list of countries where available in the post mentioned above.
    Hope this helps,
    Kosh
    Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

  • Nokia mix radio /store not visible Lumia 720 India

    I have recently bought Lumia 720 and when I am trying to find mix radio or nokia music store under nokia music; it's just not showing up. Is the service not available in India and if so; when will it be available or there is some problem with my device? Thanks in advance for your response.
    Solved!
    Go to Solution.

    Hi,
    Welcome to the forum!
    Mix radio is available in India. May we know if you are using a local SIM card? If yes, you may try to re-insert the SIM card and then check it again. Does your Nokia account's country/region set in India? To verify this, log in to your account through this link:
    https://account.nokia.com/
    Please make sure that the phone's country/region is set in India as well. If it's different, try to change it and then reboot your phone.
    Let us know the result so we can help you with this. 

  • Errors in mix radio

    Well i have given around 5 to 6 feedback to nokia regarding mix radio these are the problems which i am having 1-cant download any songs it is showing payment failed try again 2- even if download is completing it showing it pending. 3-app is working little bit slow.

    Hi, sandyp043.
    Welcome to the Nokia Support Discussion.
    What's your phone's model? Where did you purchase your phone? Where are you located? Do you have an active Nokia MixRadio subscription? Which connection are you using when registering to the service (Wi-Fi/cellular data)? 
    If you have an active Nokia MixRadio unlimited downloads subscription, this error is most likely due to connectivity issues. Please try to exit the app by pressing the Back key until the device Home screen is displayed. Then re-open the application and try again. If the problem persists, try using a faster network connection, e.g. Wi-Fi.
    If you do not have an active Nokia MixRadio unlimited downloads subscription, then the device you are using is not enabled for the service.
    We look forward to your reply.

  • Mix Radio Log in issue

    Dear expert, im unable to log in my mix radio apps with my nokia account, getting error that "NETWORK PROBLEMS"- we couldn't complete that operation, try again later......bt there is no any network issue in my phne, pls tell me what I've to do...??????

    Try from WiFi, if that don't work, turn off your WiFi and try again from your cellular data connection. If that fails, there is a Mix Radio app on the PC side, for Windows 8, 8.1, and 10 available in the Windows Store.

  • Nokia Mix Radio not available

    Living in Belgium, not so far from the Netherlands where I work quite often, I decided to buy a Nokia Lumia 800 since it wasn't available yet in Belgium.  Big mistake as I soon found out that I couldn't update my phone (unless I created a completely new Netherlands based Zune account), but still don't have Mix Radio (don't know what it prevents now).
    In a global world it is ridiculous that Microsoft still feels it should introduce terrestrial borderlines and even limit access to phone updates and functionality (they even don't allow me to spend money in the Markteplace).

    The strange thing is that I can sign in, have a Nokia account but the Mix Radio options just don't show up ?  I also read initially that Mix Radio doesn't require an account whatsoever, so how does it decide to show the option or not ?  Even more strange is that other people in Belgium say they've no problem at all ?
    If Nokia is not able to provide Mix Radio... what is the added value of this Lumia... in that case I better buy a cheaper competitors product !

  • K-pop on Nokia Mix Radio

    I think it's time for a k-pop genre on Nokia Mix Radio.
    And some other thing, I have a problem too find where to log in on the W8app, there is no link/button too klick on the start screen. Not that I can see...

    Hi,
    Welcome to the forum!
    You may change the size of the live tile from small to medium or large, so you will not be able to see it in pink tile.
    To resize it, just follow the instructions below:
    Tap and hold the Tile you want to change to a different size.
    Tap Resize until the Tile changes to the size you want.
    When you're done, press the Start button.

  • Mix Radio unable to continue to play music in slee...

    I am using Nokia Lumia 2520 Tablet. I am having an issue with Nokia MixRadio. Mix Radio app is unable to play the songs in sleep mode. I started to playing a mix in the app, It play till the tablet goes to sleep. As soon as the tablet goes to sleep mode, Tablet play to the end of current song and stops. It doesn't continue playing the next song. To test this furthur I compared it to the Xbox music application. This is what I did
    To test this behaviour I used local music files stored in the tablet. As both the applications are capable of playing local music I used this method.
    In Xbox Music app I set the songs play setting to "Repeat On" and the tablet is set to go to sleep in 4 mins. I started playing the local songs in Xbox Music app. The music didn't stop after the tablet is in sleep mode. Just to be sure I left it to play for another hour. It played the music with no problem.
    Next I tried this with Nokia Mix Radio. The settings are set as same. The songs play setting is set to "Repeat On" and the tablet is set to go to sleep in 4 mins. I started playing the local songs in Nokia Mix Radio. The music started playing. Once the tablet got into sleep mode it played to the end of the current playing song and stopped. It didn't play the next song in the list. To be sure I tried it again. The behaviour is same. Nokia Mix Radio is unable to play the songs in Sleep mode or the music stops as soon as the tablet goes to sleep.
    I hope this can be fixed in upcoming update to Nokia Mix Radio.

    Hi Algeroth,
    Welcome to the forum! 
    After reinstalling the MixRadio app, did you enable the permission to let it run in the background as advised by @mobiledatageeek and michaels? In case you missed it, try going to the MixRadio' settings > Permissions > select Alllow the app to run under the lockscreen. Also, check if the same issue happens with the Xbox Music app and other music players.
    It's also best to keep the tablet's SW updated to ensure that the latest version of MixRadio app will work properly on your Lumia 2520. Check this link: Software Update for Nokia Lumia tablet with Windows RT. 
    Let us know if this information helped you. 

  • Mix Radio pauses after each Song in offline mode

    Hey everyone,
    I am encountering some trouble when usign mix radio in offline mode. More precisely I have a Mix downloaded to the device. After each song, music pauses and I have to resume manually. I do not know if disabling the mobile internet connection does help, but when at home on WiFi, the problem does not occur. I.e. I have the impression that offline mix radio with mobile internet enabled has open issues. Any hints on how to resolve this?
    Felix

    Hi fresnel,
    thanks for your message. I tried it once after I read your message and it worked. But then I plug in a stereo jack to listen to the music via external boxes, it pauses again after each song. However, I recognized that some other people have the same problem. I read some comments in the marketplace, referring to pausing after each song. 
    In addition, sometimes I have to start mix radio twice because it stop at the loading page after starting. I have to press the back button and start mix radio again in order to get it work.
    I am not sure if the problem occurs only with a stereo jack plugged in or not. I can try, but I would like the program to work whether I plug in something or not.
    TwiNN

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