Mix Radio stopped working

Got my Lumia 920 a couple of weeks ago.
Everything worked well.
Then these last days the Nokia Mix Radio app stopped working.
It starts up,.....it looks likes it doing something.
But it doesn't do anything.
Tried reinstalling it,........nothing
Reset,......nothing
Created a Nokia account,.......nothing
Checked wifi,.......it's on
I know Mix radio is supported in my country (NL) and I have bought the simlock free Lumia at a local store (NL).
Extra odd thing,...
When I start Mix Radio a random song appears which immediately is being skipped to another song.
But it won't start.
Does anyone has a solution?

Hi all,
The Nokia Music team informs us that there was a service outage of about five hours during Saturday, but everything was fixed and up and running again as soon as was humanly possible.
If this or any post answers your question, please remember to help others by pressing the 'Accept as solution' button.

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I'm trying to figure out why some APs radios quit working when supplied with PoE.
Yesterday I moved two converted 1131 LWAPs from one controller on one WiSM to a different controller on a different WiSM in an adjacent chassis. Now none of the radios will come up. To move, I changed primary controller.
Dot11Radio0 is reset, line protocol is down
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power inline negotiation injector 0002.fc1f.d193
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*Feb 10 00:18:42.248: %CAPWAP-5-CHANGED: CAPWAP changed state to DOWN
*Feb 10 00:18:42.309: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
*Feb 10 00:18:42.309: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down
*Feb 10 00:18:42.370: %CAPWAP-5-CHANGED: CAPWAP changed state to UP
*Feb 10 00:18:42.431: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Feb 10 00:18:42.432: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
Writing out the event log to nvram...
*Feb 10 00:18:52.543: %SYS-5-RELOAD: Reload requested by CAPWAP CLIENT. Reload Reason: Recvd RESET req from Controller.
*Feb 10 00:18:52.546: %LWAPP-5-CHANGED: CAPWAP changed state to DOWNXmodem file system is available.
flashfs[0]: 28 files, 8 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 15998976
flashfs[0]: Bytes used: 7682048
flashfs[0]: Bytes available: 8316928
flashfs[0]: flashfs fsck took 35 seconds.
Base ethernet MAC Address: 00:1d:a1:ed:4b:ea
Initializing ethernet port 0...
Reset ethernet port 0...
Reset done!
ethernet link up, 100 mbps, full-duplex
Ethernet port 0 initialized: link is up
Loading "flash:/c1130-k9w8-mx.124-21a.JHA/c1130-k9w8-mx.124-21a.JHA"...#######################################################################################################################################################################################################################################################################################################################################################################################################################################################################
File "flash:/c1130-k9w8-mx.124-21a.JHA/c1130-k9w8-mx.124-21a.JHA" uncompressed and installed, entry point: 0x3000
executing...
              Restricted Rights Legend
Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.
           cisco Systems, Inc.
           170 West Tasman Drive
           San Jose, California 95134-1706
Cisco IOS Software, C1130 Software (C1130-K9W8-M), Version 12.4(21a)JHA, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2010 by Cisco Systems, Inc.
Compiled Thu 11-Feb-10 12:10 by prod_rel_team
Proceeding with system init
Proceeding to unmask interrupts
Initializing flashfs...
flashfs[1]: 28 files, 8 directories
flashfs[1]: 0 orphaned files, 0 orphaned directories
flashfs[1]: Total bytes: 15482880
flashfs[1]: Bytes used: 7682048
flashfs[1]: Bytes available: 7800832
flashfs[1]: flashfs fsck took 5 seconds.
flashfs[1]: Initialization complete....done Initializing flashfs.
Radio0 present A506 7100 E8000000 A0000000 80000000 3
Radio1 present A506 6700 E8000100 A0040000 80010000 2
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
[email protected].
cisco AIR-AP1131AG-A-K9    (PowerPCElvis) processor (revision A0) with 24566K/8192K bytes of memory.
Processor board ID FTX1140N3LM
PowerPCElvis CPU at 262Mhz, revision number 0x0950
Last reset from power-on
LWAPP image version 6.0.196.0
1 FastEthernet interface
2 802.11 Radio(s)
32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: 00:1D:A1:ED:4B:EA
Part Number                          : 73-8962-12
PCA Assembly Number                  : 800-24818-11
PCA Revision Number                  : B0
PCB Serial Number                    : FOC11391FGS
Top Assembly Part Number             : 800-29230-01
Top Assembly Serial Number           : FTX1140N3LM
Top Revision Number                  : A0
Product/Model Number                 : AIR-AP1131AG-A-K9
% Please define a domain-name first.
Press RETURN to get started!
*Mar 1 00:00:07.241: %SOAP_FIPS-2-SELF_TEST_IOS_SUCCESS: IOS crypto FIPS self test passed
*Mar 1 00:00:08.661: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 0
*Mar 1 00:00:10.068: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 1
*Mar 1 00:00:10.181: %LWAPP-3-CLIENTEVENTLOG: Read and initialized AP event log (contains, 1024 messages)
*Mar 1 00:00:12.316: %LINK-3-UPDOWN: Interface FastEthernet0, changed state to up
*Mar 1 00:00:12.378: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C1130 Software (C1130-K9W8-M), Version 12.4(21a)JHA, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2010 by Cisco Systems, Inc.
Compiled Thu 11-Feb-10 12:10 by prod_rel_team
*Mar 1 00:00:12.378: %SNMP-5-COLDSTART: SNMP agent on host MITCH13-AP26 is undergoing a cold start
*Mar 1 00:00:12.470: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
*Mar 1 00:00:12.699: %SSH-5-ENABLED: SSH 2.0 has been enabled
*Mar 1 00:00:12.699: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up
*Mar 1 00:00:12.700: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to up
*Mar 1 00:00:12.941: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Mar 1 00:00:12.941: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Mar 1 00:00:13.320: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to up
*Mar 1 00:00:13.705: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Mar 1 00:00:13.705: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Mar 1 00:00:21.823: %DHCP-6-ADDRESS_ASSIGN: Interface FastEthernet0 assigned DHCP address xx.xxx.xxx.xx, mask 255.255.255.192, hostname MITCH13-AP26
*Mar 1 00:00:31.491: Logging LWAPP message to 255.255.255.255.
*Mar 1 00:00:33.262: %CDP_PD-2-POWER_LOW: All radios disabled - NEGOTIATED WS-C6509-E (0002.fc1f.d193)
*Mar 1 00:00:34.262: %SYS-6-LOGGINGHOST_STARTSTOP: Logging to host 255.255.255.255 started - CLI initiated
Translating "CISCO-CAPWAP-CONTROLLER.nms.state.mt.us"...domain server (xx.xxx.xxx.xx) [OK]
Translating "CISCO-LWAPP-CONTROLLER.nms.state.mt.us"...domain server (xx.xxx.xxx.xx) [OK]
*Mar 1 00:00:42.333: %CAPWAP-3-ERRORLOG: Did not get log server settings from DHCP.
*Mar 1 00:00:52.339: %CAPWAP-3-ERRORLOG: Selected MWAR 'WISM-2B'(index 0).
*Mar 1 00:00:52.339: %CAPWAP-3-ERRORLOG: Go join a capwap controller
*Feb 10 00:21:01.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: xx.xxx.xxx.41 peer_port: 5246
*Feb 10 00:21:01.000: %CAPWAP-5-CHANGED: CAPWAP changed state to
*Feb 10 00:21:02.359: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: xx.xxx.xxx.41 peer_port: 5246
*Feb 10 00:21:02.360: %CAPWAP-5-SENDJOIN: sending Join Request to xx.xxx.xxx.41
*Feb 10 00:21:02.360: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN
*Feb 10 00:21:02.472: %CAPWAP-5-CHANGED: CAPWAP changed state to CFG
*Feb 10 00:21:02.572: %CAPWAP-5-CHANGED: CAPWAP changed state to UP
*Feb 10 00:21:02.576: %CAPWAP-5-JOINEDCONTROLLER: AP has joined controller WISM-2B
*Feb 10 00:21:02.740: %WIDS-6-ENABLED: IDS Signature is loaded and enabled
User Access Verification
Username: xxxxxxxxxx
Password:
MITCH13-AP26>en
Password:
MITCH13-AP26#sh log
Syslog logging: enabled (1 messages dropped, 2 messages rate-limited,
                0 flushes, 0 overruns, xml disabled, filtering disabled)
    Console logging: level debugging, 32 messages logged, xml disabled,
                     filtering disabled
    Monitor logging: level debugging, 0 messages logged, xml disabled,
                     filtering disabled
    Buffer logging: level debugging, 32 messages logged, xml disabled,
                    filtering disabled
    Logging Exception size (4096 bytes)
    Count and timestamp logging messages: disabled
    Trap logging: level errors, 27 message lines logged
        Logging to 255.255.255.255(global) (udp port 514, audit disabled, link up), 4 message lines logged, xml disabled,
               filtering disabled
Log Buffer (262144 bytes):
*Mar 1 00:00:07.241: %SOAP_FIPS-2-SELF_TEST_IOS_SUCCESS: IOS crypto FIPS self test passed
*Mar 1 00:00:08.661: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 0
*Mar 1 00:00:10.068: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 1
*Mar 1 00:00:10.181: %LWAPP-3-CLIENTEVENTLOG: Read and initialized AP event log (contains, 1024 messages)
*Mar 1 00:00:12.316: %LINK-3-UPDOWN: Interface FastEthernet0, changed state to up
*Mar 1 00:00:12.378: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C1130 Software (C1130-K9W8-M), Version 12.4(21a)JHA, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2010 by Cisco Systems, Inc.
Compiled Thu 11-Feb-10 12:10 by prod_rel_team
*Mar 1 00:00:12.378: %SNMP-5-COLDSTART: SNMP agent on host MITCH13-AP26 is undergoing a cold start
*Mar 1 00:00:12.470: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
*Mar 1 00:00:12.699: %SSH-5-ENABLED: SSH 2.0 has been enabled
*Mar 1 00:00:12.699: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up
*Mar 1 00:00:12.700: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to up
*Mar 1 00:00:12.941: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Mar 1 00:00:12.941: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Mar 1 00:00:13.320: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0, changed state to up
*Mar 1 00:00:13.705: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Mar 1 00:00:13.705: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Mar 1 00:00:21.823: %DHCP-6-ADDRESS_ASSIGN: Interface FastEthernet0 assigned DHCP address xx.xxx.xxx.41, mask 255.255.255.192, hostname MITCH13-AP26
*Mar 1 00:00:31.491: Logging LWAPP message to 255.255.255.255.
*Mar 1 00:00:33.262: %CDP_PD-2-POWER_LOW: All radios disabled - NEGOTIATED WS-C6509-E (0002.fc1f.d193)
*Mar 1 00:00:34.262: %SYS-6-LOGGINGHOST_STARTSTOP: Logging to host 255.255.255.255 started - CLI initiated
*Mar 1 00:00:42.333: %CAPWAP-3-ERRORLOG: Did not get log server settings from DHCP.
*Mar 1 00:00:52.339: %CAPWAP-3-ERRORLOG: Selected MWAR 'WISM-2B'(index 0).
*Mar 1 00:00:52.339: %CAPWAP-3-ERRORLOG: Go join a capwap controller
*Feb 10 00:21:01.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: xx.xxx.xxx.41 peer_port: 5246
*Feb 10 00:21:01.000: %CAPWAP-5-CHANGED: CAPWAP changed state to
*Feb 10 00:21:02.359: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: xx.xxx.xxx.41 peer_port: 5246
*Feb 10 00:21:02.360: %CAPWAP-5-SENDJOIN: sending Join Request to xx.xxx.xxx.41
*Feb 10 00:21:02.360: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN
*Feb 10 00:21:02.472: %CAPWAP-5-CHANGED: CAPWAP changed state to CFG
*Feb 10 00:21:02.572: %CAPWAP-5-CHANGED: CAPWAP changed state to UP
*Feb 10 00:21:02.576: %CAPWAP-5-JOINEDCONTROLLER: AP has joined controller WISM-2B
*Feb 10 00:21:02.740: %WIDS-6-ENABLED: IDS Signature is loaded and enabled
MITCH13-AP26#

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Lumia 720: Mix Radio revised the Nokia Music 1 yea...

I have a Lumia 720 which lost its Nokia Music free subscription of 1 year in 6 months.
IMEI No: XXXXXXXXXXXXXXX
Contact No: XXXXXXXXXX
I would like to know the reason behind revising and free music download subscription to 6 months without any notice. When the phone was bought, free subscription was given for an year.
Moderator's Note: Personal information provided were edited out. Please do not publish any unique serial number/contact information in a public forum.

Dear Nokia, please confirm "Lumia 720: Mix Radio revised the Nokia Music 1 year free subscription to 6 month" is this quoted is true? Please Revert. My phone is just 6monts old. Now I am getting pop up "Activation Problem : .....see attachemnt" Its very disappointing and shocking that one of the encouraging features in Lumia720 (Nokia Mix Radio) suddenly stops working instead of providing service for 1 Year. Initially this sudden seizure spoiled our mental peace, forcing us to try re-installation and discussions until I read some comment in Support page. We never expect such from Nokia/Windows, at least we would have given an intimation!! A reply most appreciated. Best Regards, D_Navada

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I am using Nokia Lumia 2520 Tablet. I am having an issue with Nokia MixRadio. Mix Radio app is unable to play the songs in sleep mode. I started to playing a mix in the app, It play till the tablet goes to sleep. As soon as the tablet goes to sleep mode, Tablet play to the end of current song and stops. It doesn't continue playing the next song. To test this furthur I compared it to the Xbox music application. This is what I did
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After reinstalling the MixRadio app, did you enable the permission to let it run in the background as advised by @mobiledatageeek and michaels? In case you missed it, try going to the MixRadio' settings > Permissions > select Alllow the app to run under the lockscreen. Also, check if the same issue happens with the Xbox Music app and other music players.
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