Mix radio unlimited download problem

mix radio unlimited download problem so pliz help me sir my n***bleep***6XXXXXXXX .email.. [email protected]
Moderator's Note: The phone number and the email address was edited out. Please do not publish personal information as such in a public forum.

I am not able to download song it saying that registering problem
my id is [email protected]
Moderator's Note: The email address was edited out. Please do not publish personal information a public forum.

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Nokia Mix Radio Song Download Error

Recently I got my phone replaced by the company as previous one had some irrepairable issues.....
Now when I try to download songs on nokia mixradio on my new phone .....
it gives following error :
" There seems to be problem with your downloads .
but you can still listen to 100's of curated mixes"
please reply soon

Hello, MJ883. Where are you currently located? Where did you buy your Nokia phone? Is the phone's regional setting set correctly?
MixRadio is a region-dependent service. The phone's regional setting should be set correctly and the location service is enabled for you to be able to use this service. BTW, have you used another Nokia account with the phone aside from the one currently set up in it? If you have logged in multiple Nokia accounts to activate the MixRadio subscription, the service license will be tied up to the one you registered first.
We'll wait for your feedback. BTW, congratulations on your first post!

Problem in downloading songs in Mix Radio

"Activation problem
There was a problem registering your phone for your unlimited downloads subscription. Try again in a moment - if the problem continues, contact Nokia Support. "
I own a nokia lumia 720 and i have been using mix radio since i installed it and till I update my phone to Black. But now im getting notification every time I tried to download/ listen to online playlist. I have tried re-installation and many resets. I have a registered nokia account.
pls help to get access to download again..

Hi D_Navada,
Just to verify, did you log into your Nokia account on a different device? Have you tried to ask someone to log into their Nokia account on your phone?
Keep us posted.

Problem in mix radio

When I try mix radio., it tells that there was an error registering your phone for unlimited musis subscription. Plz help me..

Hi, sandyp043.
Welcome to the Nokia Support Discussion.
What's your phone's model? Where did you purchase your phone? Where are you located? Do you have an active Nokia MixRadio subscription? Which connection are you using when registering to the service (Wi-Fi/cellular data)?
If you have an active Nokia MixRadio unlimited downloads subscription, this error is most likely due to connectivity issues. Please try to exit the app by pressing the Back key until the device Home screen is displayed. Then re-open the application and try again. If the problem persists, try using a faster network connection, e.g. Wi-Fi.
If you do not have an active Nokia MixRadio unlimited downloads subscription, then the device you are using is not enabled for the service.
We look forward to your reply.

Cannot download songs from mix radio

I had reset my lumia 720to factory settings and now i m not able to download music from mix radio. It says subscription expired, how getmix radio subscription
Moderator's note: The post was moved to the most appropriate board, so others can easily search for the same cocnern.

Simply launch the Nokia MixRadio application > tap on settings (gear icon) > upgrade > subscribe. Hope this helps.

Mix Radio Problems

When i open Nokia Music, i can't find mix radio & xX box music store there.
Please help me out...

Same problem here, it was working then just suddenly they disappeared. Annoying

Errors in mix radio

Well i have given around 5 to 6 feedback to nokia regarding mix radio these are the problems which i am having 1-cant download any songs it is showing payment failed try again 2- even if download is completing it showing it pending. 3-app is working little bit slow.

Hi, sandyp043.
Welcome to the Nokia Support Discussion.
What's your phone's model? Where did you purchase your phone? Where are you located? Do you have an active Nokia MixRadio subscription? Which connection are you using when registering to the service (Wi-Fi/cellular data)?
If you have an active Nokia MixRadio unlimited downloads subscription, this error is most likely due to connectivity issues. Please try to exit the app by pressing the Back key until the device Home screen is displayed. Then re-open the application and try again. If the problem persists, try using a faster network connection, e.g. Wi-Fi.
If you do not have an active Nokia MixRadio unlimited downloads subscription, then the device you are using is not enabled for the service.
We look forward to your reply.

Nokia Music / MIX Radio Bugs and BUGS at Care Cent...

I am feeling absilutely dejected to have bought a Lumia 820.
It has been a year and over but still Nokia has not been able to provide solutions to generic and chronic problems. I have been asking for solution to the music problem since a year but no answer but today at last when i visited nokia care centre (Bohra Communications, Navrangpura, Ahmedabad) IT WAS A COMPLETE LET DOWN ! The guy who received me was a total Noob and illitrate and also all engineers (They didnt even know Amber, Black and whether it can be rolled back or not One guy asked another "Boss can we have Amber in 820 after Reset?. They just did not know anything. I am proud that I have more knowledge about updates and firmwares of my handsets.
My chronic problem was MUSIC ( Duplicating/ Dissappearing / Showing errors etc etc)
My music (downloaded from Nokia music only gets lost, shows errors and moves to other storage folder. I had "Lumia Black" updated OTA.
I bought this lumia for the free music subscription for a year and the person at the service centre said it is wrong. Whatever, but he said that the issue was with subscription. He did not understand that errors "c00d36c4" "player error" etc are not because of subscription but are bugs .....
My phone has been reset (hard reset) for more than 5 times in past month and thats what i do all day. NOKIA IS GREAT !! However just an hour back the Bohra communication care centre again did the same. What the HECK is happening ?
FORGET GETTING SOLUTION, PEOPLE DO NOT EVEN LISTEN AND UNDERSTAND.
I am desparately seeking to throw this NOKIA + MICROSOFT junk away and opt for other.
What did I gain buying a MS Nokia product ? No music since over a year and now additionally after reset the backup also is lost. Last time I did I had to update 23 apps and this time its down to only 8 apps !!!!
God Only Save.
To own a Lumia 820.... U need to have highest levels of Courage !

I am constantly getting the problem you talk about in your second para. I don't experience it if I'm playing Nokia's own Offline selections, but it has been happening constantly over the past few weeks if I use the Create A Mix selections that I have downloaded for offline listening.
Recently both the Offline Mixes and Create A Mix selections reduced themselves suddenly to four or five tracks only in each Mix! Like you, I had to delete everything and download all again. Chews up my data allowance.
Nokia's offline mixes don't appear to download using a free WiFi connection - is that normal? I really have to watch my data allowance. Offline mixes will now expire after 10 days it seems.
Altogether Nokia Mix Radio appears to be full of bugs. I hope their software people are reading...

Lumia 720: Mix Radio revised the Nokia Music 1 yea...

I have a Lumia 720 which lost its Nokia Music free subscription of 1 year in 6 months.
IMEI No: XXXXXXXXXXXXXXX
Contact No: XXXXXXXXXX
I would like to know the reason behind revising and free music download subscription to 6 months without any notice. When the phone was bought, free subscription was given for an year.
Moderator's Note: Personal information provided were edited out. Please do not publish any unique serial number/contact information in a public forum.

Dear Nokia, please confirm "Lumia 720: Mix Radio revised the Nokia Music 1 year free subscription to 6 month" is this quoted is true? Please Revert. My phone is just 6monts old. Now I am getting pop up "Activation Problem : .....see attachemnt" Its very disappointing and shocking that one of the encouraging features in Lumia720 (Nokia Mix Radio) suddenly stops working instead of providing service for 1 Year. Initially this sudden seizure spoiled our mental peace, forcing us to try re-installation and discussions until I read some comment in Support page. We never expect such from Nokia/Windows, at least we would have given an intimation!! A reply most appreciated. Best Regards, D_Navada

Nokia Music: Mix Radio, Store, Gigs options disapp...

Hi,
I have been using Nokia Music on Lumia 710 without an issue until today when I launched it and options for mix radio, store & gigs disappeared. I uninstalled the app and re-downloaded it.
On launching it, all options became available but disappeared again after a few seconds. Any subsequent launch without re-downloading doesn't show the options. Only my Music & Settings appear.
What could be the issue? Am running Nokia Music vs 3.1.0.0 on OS Version 7.10.8773.98; Firmware 1600.3031.8773.12121.
Any assistance will be appreciated.

Hi engige,
Welcome to the forums and thanks for posting!
Please use the forum search function before posting. Often your question may be asked and answered before so you will have an answer right away. See the forum guidelines if you have any questions on posting.
You can find release information on the new version of Nokia Music in this post. As of v3.x it is no longer possible to bypass the terms and conditions you agree on when using Nokia Music and use it in a region where the service (either Nokia Music and/or Mix Radio) are not available. See the list of countries where available in the post mentioned above.
Hope this helps,
Kosh
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

Nokia Mix Radio+ subscription doubt

Can someone please clear few of my doubt regarding using nokia mixradio.
First of this is when Nokia write statement like this
"Listen to Nokia MixRadio – unlimited FREE music mixes to play now or download for later."
Source (http://www.nokia.com/in-en/support/product/mixradio/)
What does it mean ?
As per my understanding I can play at least mixes without having a subscription plan. Is it correct ?
In no than its too bad to advertise like that, but as always customer won't be able to anything about it other than regrating buying Mobile from Nokia.
Now comes the few more doubt. If I plan to buy the MixRadio+ subscription plan than,
Will I be allowed to have only offline mixes or more at a time?
Will streaming available in HD quality also or only SD quality ?
I am fan of Mix Radio and even willing to buy subscription but only if these two restriction ( limited offline mixes and poor sd quality audio) are not there.

Hi, RDhorawat. Welcome to the Nokia Support Discussions! Given the link that you have provided, please allow me to assume that you are currently in India. If not, feel free to specify your location.
Provided that you are in India, the link refers to the Nokia Music Unlimited service. This is a music service which allows the user to download unlimited music files from the Nokia Music Store within a specific period of time (3, 6, and 12 months). To avail this, your phone must have the supported variant (India & China only) and the user is using the service within the supported territory/country.
The other Nokia Music service is Nokia MixRadio+ which supports the following feature:
- Skip an unlimited number of tracks while listening to mixes
- Save an unlimited number of mixes for offline listening
- Stream mixes with higher-quality audio
- View lyrics (when available) while listening to music on my music or MixRadio
Note: This is exclusive to certain countries: Australia, Austria, Brazil, Canada, China, Finland, France, Germany, India, Indonesia, Ireland, Italy, Malaysia, Mexico, Netherlands, Norway, Poland, Portugal, Russia, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey, UAE, UK, United States, Vietnam
Given this information, let's answer your questions in the same manner that you have presented them:
1. As per my understanding I can play at least mixes without having a subscription plan. Is it correct ? - For India & China, it will require you to have a NMU subscription to enjoy this service.
2. Will I be allowed to have only offline mixes or more at a time? Will streaming available in HD quality also or only SD quality ?
- These features are not available for your region. But for those who have MixRadio+, they can download unlimited offline mixes and can stream higher quality audio.
Hope this helps.

Unlimited download not working

Hi, I have been using nokia mix radio on lumia 720for free download. My phone is hardly 3months old and now I am not being able to download any songs. It says that nokia could not register my subscription for unlimited downloads..as far as I know I can download songs free for the first year.

Think, Nokia Lumia 720 comes with a 6 month Free download subscription and not one year. But in your case if the phone is just about 3 months old, contact your local Nokia Care and provide them with your account details and the IMEI. Hope they will be able to resolve the issue.

How to solve a mail download problem ?

Mail boxes after the first 26 or more has error message " The message from has not been downloaded from the server. You need to take this account online in order to download it. Mail server teck have not solved the problem, I believe the messages are on my computer but I cannot find them

Good day, jc63. Any error message when trying to download? How did you reset your phone? Is that by going to Settings > About? Did you experience this issue from the day you purchase your phone or just recently? BTW, if you're located in India, an active unlimited downloads subscription is no needed to use MixRadio on your Lumia WP8. You can listen to curated mixes, create mixes based on up to three artists, and listen to their own personal "Play Me" mix. All mixes can also be taken offline, and you can have up to 4 mixes offline at any one time.

Mix Radio pauses after each Song in offline mode

Hey everyone,
I am encountering some trouble when usign mix radio in offline mode. More precisely I have a Mix downloaded to the device. After each song, music pauses and I have to resume manually. I do not know if disabling the mobile internet connection does help, but when at home on WiFi, the problem does not occur. I.e. I have the impression that offline mix radio with mobile internet enabled has open issues. Any hints on how to resolve this?
Felix

Hi fresnel,
thanks for your message. I tried it once after I read your message and it worked. But then I plug in a stereo jack to listen to the music via external boxes, it pauses again after each song. However, I recognized that some other people have the same problem. I read some comments in the marketplace, referring to pausing after each song.
In addition, sometimes I have to start mix radio twice because it stop at the loading page after starting. I have to press the back button and start mix radio again in order to get it work.
I am not sure if the problem occurs only with a stereo jack plugged in or not. I can try, but I would like the program to work whether I plug in something or not.
TwiNN

Mix Radio randomly stops playing

I have been using the Nokia music app ever since I got my 820.
Every few songs or so the app just stops playing music. I can fix it by skipping the next 2 tracks, and then it starts playing again.
It occured when the App was Nokia Music, and has not been fixed in the upgrade to Mix Radio. I have also tried a free trial of Mix Radio+ but problem still occurs.
Is anyone else having this issue?

Thank you for your interest in my problem, it is appreciated as I really like MixRadio and have this week signed up for the subscription.
Below are the best replies I can give.
What types of mix aare you having trouble with? All mixes as far as I know
Featured/categories/genre mixes offered by MixRado? I have 2 featured mixes and 2 custom mixes. It appears to happen to them all.
"Artist mixes" from an artist chosen by you? Not always
Offline (downloaded) mixes? I never stream, even at work. I always use offline mixes
Does this happen when streaming mixes and when playing offline mixes? As above I do not stream.
Is this happening with all mixes or certain ones? All mixes.
I must mention that in the last week I have been very vigilant to use the back key on my 820 to close all applications to ensure it is not holding anything in memory. This seems to have solved the problem for now as I have not had the problem all week except for one issue today which I think is a different issue perhaps. Todays problem was after I had answered a phone call while listening to an offline mix (Kids movie music, high quality) and when I tried to restart the music (it didn't automatically re-start) the song would not start. I ended up simply going to the next track after trying to pause and unpause, and then the next song played straight away.
I am thinking my original problem is just running out of ram perhaps. I will try this week to perhaps use my phone without closing apps to see if the problem re-occurs.

Mix radio unlimited download problem

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