ML removes all my account settings (desktop, itunes music, etc..) after installation.

So after installing Mountain Lion. I come onto the login screen and there are two identical profiles with my name. When I log in to one of them I expect them to have all my stuff like my desktop background all aplications in my dock and icons on my screen. But they are blank. My profile is completely reseted. I have a blank desktop with a default dock and an empty itunes. But the most peculier part is that all my files are there in the computer but they are not where they are supposed to be. There is no music in my itunes but there is all the music on the HD. Can someone please help with my issue?

iTunes - if you open iTunes and select File/Add to Library, can you add the music that is on the hard drive to iTunes?
Account problem - try booting into the Safe Mode and see if anything is different:
http://support.apple.com/kb/HT1455        

Similar Messages

  • Can The "Reset All Content and Settings" will remove ALL Apple Accounts?

    Good Day,
    My mom will give me a Second Hand iPhone 5s.She dont know/forget the Apple ID that its currently stored on the phone,and i said to sign out the apple ID there and she did it.
    Now my question is, Is the "Reset All Content and Settings" can delete/remove ALL Apple Accounts?
    I asked this question because, one time i read about a question here saying that when he reboot/update the phone that he didnt own first, said that the iPhone asked to input the ID that its installed/stored.
    Im curious,worried, and preparing some money to prepare for this.
    I hope someone can answer this Question within this week, so i can save money for repair etc.
    Thanks in Advance.

    No amount of money is going to change Activation Lock. If the device has iOS 7 and you restore it, then you will need the original Apple ID and password used to activate the phone to be able to activate it yourself.
    Reset All Content and Settings will not remove Activation Lock. Your mom is going to have to remember what Apple ID was used to activate the device, or it will be useless to you. Apple will not disable it.
    It is all on your mother right now.

  • I'm experiencing major synchronisation issues on ICloud, especially for documents created on my Mac in pages, keynote and numbers. Contacts and agenda items work fine. I checked all my account settings.

    I'm experiencing major synchronisation issues on ICloud, especially for documents created on my Mac in pages, keynote and numbers. Contacts and agenda items work fine. I checked all my account settings. But while I can upload documents from my MAC onto ICloud, they don't show on my IOS devices (whereas previously this worked without issues).

    On this Mac I did move all the visible iCloud documents out of iCloud, into another folder, then disabled syncing, exactly as you suggested.  But there were, apparently, documents remaining in my Mac's local iCloud store, "~/Library/Mobile Documents/" that I could not see (so could not remove). The Pages file "CSU-PD-UN1.pages" was one such document.
    The act of disabling iCloud's document sync'ing, in System Prefs, just renames the local "iCloud" store to "~/Library/Mobile Documents/<appleid#>/" effectively shielding the it from the sync'ing mechanism.  Looking at this renamed folder (the screenshot above) revealed that "CSU-PD-UN1.pages" (and other files) had not been removed; it would be reasonable to assume that one, or more, of these "undeletable" files were related to my original problem, and when I re-enabled doc sync'ing, those bad files would just clog up the works again.
    So I deleted them with the Finder on both Macs (the other Mac had bad files too, but different ones), then re-enabling sync'ing on the two Macs and doc sync'ing between the Macs (and iCloud.com) appears to now work as intended.
    Sadly, iOS devices (iPhone and two iPad) now do not sync at all.  Newly created documents do not migrate to any other devices, and documents on other devices do to migrate to the iOS devices.
    Your suggestions have certainly done some good, but something is now keeping my iOS devices out of the the iCloud doc sync'ing process.  I suspect it's a similar problem as the Macs had ("invisible" files gumming up the works), so I'm going to apply some nasty tricks to explore the iOS devices file system and see if I can find them, and delete them by brue force.

  • Windows 8 upgrade lost all my account settings

    I just upgraded from Windows XP to Windows 8 and it deleted my Thunderbird program. SO, I reinstalled it but I've lost all my account settings and e-mail folders.
    I stored my e-mail folders in another location, and they're still on my harddisk, but I no longer see an option for controlling where the e-mails are stored in this version of T-bird.
    Do I have to manually recreate all my e-mail accounts again? And, after that...how do I get it to read my e-mail folders? I have thousands of e-mails that I must have access to. This is a disaster!
    Please help.
    Thank you so much!

    Thank you for your reply, but I don't think I was clear with the problem. I can find the account settings option. The problem is everything that was there before I installed Windows 8 is gone. I have to manually re-enter all my e-mail accounts, but all of my old e-mails are not showing up. I can get new e-mails (if I re-enter all the account information), but I have thousands of old e-mails and folders that I cannot access.
    How do I get those folders back "into" Thunderbird? It doesn't allow me to import anything. I am only given the option to import from Outlook, and I don't even have outlook.
    I was storing (at least I THINK I was storing) my e-mail files on a separate partition of my hard disk, and I THINK it's all still there, but there's no way to access those files for some reason on my newly installed Thunderbird.

  • HT4527 I just transferred all my iTunes music, etc. to a new laptop but the iTunes program, itself, is not on the laptop. How do I get it on there so I have a place for my music? Thank you. SandyLyn50

    I just transferred all my iTunes music, etc. from my PC to a new laptop but the iTunes program, itself, is not on the laptop. How do I get it on there so I can put in my music? Thank you so much

    Thank you, this is exactly what I needed to do. I'm in business again! I had thought of doing this, but didn't think my music would automatically transfer into the new iTunes. It did transfer and I updated to the new version and I'm good to go. Thank you again, so very much

  • My Mac Book  hard drive is nearly full. How do I move  iTunes music, etc folders to a different location on an external hard drive and still access as if on my Mac?

    My Mac Book  hard drive is nearly full. How do I move  iTunes music, etc folders to a different location on an external hard drive and still access as if on my Mac?

    http://support.apple.com/kb/HT1449

  • I no longer have the PC that had my CD library and purchased music on iTunes. I am now on another PC and managed to download my purchased iTunes music etc. Is there a way on iTunes that I can get back my old CD music library without ripping again ?

    I no longer have the PC that had my CD library and purchased music on iTunes. I am now on another PC and managed to download my purchased iTunes music etc. Is there a way on iTunes that I can get back my old CD music library without ripping again ? Earlier back up is corrupted. Thank you in advance. No longer have my old iPod but getting new one.

    If you had the hard drive from the original machine, a backup of the same, an iPod with the media, or a subscription to iTunes Match then there would have been hope, but alas no.
    For the future see Backup your iTunes for Windows library with SyncToy.
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  • Need to know how to remove ALL previous Outlook settings in Registry and file locations (cross posted)

    Problem: I cannot get a newly installed Outlook 2013 to connect to the [online Office 365] server with old [non-domain] logon profile. That is my issue, and what I'd like to fix. (There's some services and settings on the old profile
    that cannot be easily duplicated. Also, I'm just enough annoyed by this to ask for suggestions.)
    Background: I upgraded an existing Office 2007 install of several years back to Office 2013 on an continuously used [non-domain] user profile (I needed connections to several Exchange accounts at various domains I remotely admin
    and was tired of logging on through OWA, so it was time to upgrade). Up to Sunday last, I have never had issues with Outlook and Office 365 connections to that account; upgrading Office 2013 "killed" my outlook.office365.com connection to emails.
    Testing: I created a new [non-domain] logon profile, and Outlook 2013 connects to my outlook.office365.com account just fine with the new logon profile. To repeat:
    there were NO connectivity issues in connecting to my Office 365 account in the
    new [test] logon profile with Outlook 2013, and using Outlook 2013 on the new [non-domain] profile.
    The problem is profile specific, to an older existing profile (I'd like to use).
    Just FYI: my [vanity] domain tests just fine with the Exchange 365 online tools. Office 365 works. OWA works. Outlook 2013 works (in the new logon profile). Mobile devices work.
    There are no major problems with the domain name in MXToolbox, or Microsoft Remote Connectivity Tester. Both Windows and Office are fully patched on my workstation. There's no malware.
    The problem is something in my older logon profile. Something somewhere locally to that logon and/or Outlook-specific profile is keeping it from logging into the [Office 365] mail server. I just get the typical "cannot connect to
    the server" error.
    What's Needed: So what I need is a link to a webpage (or pages) that details ALL [existing] Outlook/Exchange settings that are profile specific ...so I can
    manually remove them from the Registry, from the drive, etc.
    ...something on the order of "...remove all profiles under
    HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem" and "...delete all files in
    C:\Users\username\AppData\Local\Microsoft\Outlook" (neither of which fixed the issue, whatever the real issue may be ...but that's all I found so far that seemed pertinent). Anyways, "stuff"
    like that.
    Alternatively, if someone knows what Registry keys, other settings, etc., I can export/import from the test logon profile to my "real" logon profile(s), that would be worth a shot, and greatly appreciated.
    Or maybe just some google search suggestions that might find the above links (listing error message contents hasn't been useful: too many hits).
    Me: I'm a sys admin with over 30 years experience. I'm not looking for suggestions on how to set up an Exchange account, or an Office 365 account, or to setup a new mail profile or logon profile (or to remove either of those), or to add
    a new email account (manually or with auto-discover), or to remove an old account. None of that applies and/or has worked in this case.
    Thanks in advance for your interest. I really need a knowledgeable wizard, since I'm looking for a solution to a complex issue. My own googling and troubleshooting has just turned up the usual noob' stuff. At this point, I'm at a loss. The well is dry.
    Update:
    This question is cross-posted from the general "answers" forum (at the suggestion of a moderator).
    Update: I also came across
    this page of "advanced" Outlook settings (and it hasn't helped so far, either).

    I too, for over 30 days have been trying to find an answer as my situation is as similar as it gets.  I too have tried all and everything as you have.
    How I wish there would have been an answer to your question.  It would have answered mine as well.
    Seems typical to microsoft "help" unless it is the usual noob response and/or "more clarification" (I with no tech degree understood exactly what you refer to) the only response is well, just no response......

  • HT201274 My iPad is currently on OS version 7.1.2 and has not been upgraded to 8 yet.  If I do an "Erase All Content and Settings" will iTune force an upgrade to 8?  I would like to keep the device at 7.1.2.

    My iPad is currently on OS version 7.1.2 and has not been upgraded to 8 yet.  If I do an "Erase All Content and Settings" on the device will the device be forced to upgrade to 8 ?  I would like to keep the device at 7.1.2.

    To Perform the Erase All Content and Settings directly on the iPad it does not need to be connected to a computer.
    In fact yes, is better if its not connected to one, but simply connected to its charger, and have it plugged in. Erase All content and settings, will not update the iOS.
    If you restore the iPad using iTunes on your computer with the iPad connected, then it will update to iOS 8. Because the restore will place the newest available iOS version supported by the Phone on it.
    Basically disconnect the iPhone, plug it in to its charger, and the charger to the wall, and then on the iPad go to Settings->General->Reset->Erase all Content and Settings.  This will wipe clean the iPhone but will do nothing to the underlying iOS installation.
    Once everything is removed, you can plug it into iTunes and sync your content back.  Do not attempt to restore from backup while connected to iTunes, as it will update the iOS version in the process. Simply sync and you should have no issues.

  • How to remove duplicate entries from Settings General iTunes Wi-Fi Sync?

    On my iPhone under Settings > General > iTunes Wi-Fi Sync there is a duplicate entry for my Mac. One is active, the other one shows options greyed out, as if it can't see the Mac on the network (although it's the same name). Is there a way to manually remove that entry from the iPhone?
    I am running iOS 7.0.4, and OS X 10.9.1, iTunes 11.1.3 on the Mac.

    iPhone 3G doesn't support Wi-Fi sync or IOS 5.1.1. You have to connect to iTunes using the dock connector to sync.
    Unless you have a iPhone 3GS or jailbroken.

  • Cannot remove an e-mail account - no removal tool under account settings

    Am using Thunderbird 24.5.0. Not having under account settings a account remove option. I tried to remove an e-mail account, but can not delete, or remove it. I read your solution but no removal option under the drop down box in account settings. lease help

    You are not showing only the Account Settings window, it is cut off at the bottom. For example there is no OK or Cancel button. Perhaps this is what you are seeing as well which explains why you cannot see Account Actions.
    Try this:
    Open Account Settings window and then minimize Thunderbird, so you can only see the Account Settings window
    OR drag the Account Settings window to the side or above.
    This is what the full Account Settings window should look like. See image.

  • Thunderbird 31.3 Cannot edit or remove any email account settings

    Tools, Account Settings. Account actions menu shows Set as Default and Remove Account greyed out. Click on any account and get the following Pop Up: An account with this name already exists. Please enter a different account name.
    I am not able to edit or remove any accounts. What is up?

    This is my problem too. I don't usually need to edit settings but yahoo or gmail have had temporary problems with their smtp servers, when they do I can simply go to account settings and change from one to the other. Now when I open the account settings window and left or right click on ANY account or setting for an account in the left tree I get the error window with this message:
    "The Local Directory path "C:\Users\Len\AppData\Roaming\Thunderbird\Profiles\dlcdrtl6.default\Mail\Local Folders" is not suitable for message storage. Please choose another directory."
    Clicking OK in the window brings up another message window with the same message as above:
    "An account with this name already exists. Please enter a different account name."
    I cannot exit the account settings box by clicking OK. I need to click cancel. This effectively makes it impossible to change any account settings. This worked a few months ago as I switched smtp servers when gmail had problems, now I'm screwed if I need to.
    This is a problem with one of the new versions it should be marked critical as account settings need be configurable and I don't see any workaround like there is for pasting links.

  • Remove all user accounts?

    I'd like to remove a user account I created testing a new mac. So when it restarts the next person will be able to create their own user account.
    Can this be done?
    Regards
    James

    If you would prefer not to erase the drive and reinstall OS X then you could do this instead:
    1. First, boot from your Tiger DVD, select your language and click on the Continue button, then select Disk Utility from the Utilities menu, select your boot hard drive, go to the First Aid tab, and click the button for Repair Disk. Repeat this until no trouble is found. Then click on the Repair Permissions button. Then quit DU, return to the installer and shutdown the computer for a couple of minutes.
    This will assure that the drive is OK and permissions are OK.
    2. Next, boot to single user mode by restarting and after the chime press and hold down the COMMAND-S keys until a black screen with white type appears.
    3. At the prompt, type or paste the following commands pressing return after each command line:
    /sbin/fsck -yf
    mount -uw /
    rm /private/var/db/.AppleSetupDone
    shutdown -r now
    The second-to-last command above will cause OS X to think that the operating system is newly installed, and when you reboot, it will send you to the startup wizard where you can start a new user without reinstalling.

  • All photos, videos, settings, and app data gone after IOS5 upgrade

    Ive lost all my settings, photos, videos, emails etc. I had created a back up as always since I'm paranoid about loosing my info. My contacts remain thankfully but all my apps have been rearranged into completely random orders. I can't find some apps unless I put in a search for them.
    Synching seems to do nothing to help the situation. Where could all of the data in my apps have gone? Why is it so randomly thrown on my iPhone? Anyone else experiencing this?

    Go to iTunea>Preferences>Devices and see if there is a backupright at the time you did the update. Then try restoring from that backup. If the apps are in your iTunes library, any app data will be restored to the iPod.
    When restoring from an iOS 4 (or later) backup, if the device had a passcode set, iTunes will ask if you want to set a passcode (and remind you that you had protected your device with a passcode). iTunes will not ask you to set a passcode when restoring from iOS 3.x and prior backups.
    Therefore, remembe the passcode that you enter this time.
    It appears that if you restore from a backup, that backup is not subseqyently overwritten by the next backup.

  • All iTunes music lost after hard drive crashed

    After upgrading to Snowleopard, I noticed my computer acting odd and constantly freezing. I took it to get checked and to back up all my data. I was told they could back up my data, wipe the hard drive and upload my data again...but then I was told that my data was encrypted, therefore it could not be restored. As a result, I lost ALL my files including all of my iTunes music. Is there a way to request a redownload from iTunes? I've been told by friends that only one request will ever be granted per customer. I really hope there's a way to restore my music. It's not like I chose to download my music illegaly. I chose to do it legally throuh iTunes and pay for my music. Please help me, my iTunes library was fairly large and I can't bare the thought of all of it being lost.
    Any help and guidance would be extremely helpful. Thank you!

    just a remark : of course each & every one should be responsible for one's music & as you say, if one looses all our cd's, the record store doesn't have to replace them - granted !
    having said that & considering how much it costs Apple a download replacement service for such instances & how few people would actually use it , it seems to me it's a brilliant
    ''extra'' to add to the iTunes Store roster of features - one that makes it even more appealing ? : ''..don't worry , if anything goes wrong you can always get it back..''
    i'd call this offering peace of mind ( VERY attractive.. ) others would call it good marketing policy - you pick !
    N

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