MLB Extra Innings not showing games

Since Monday, the games on the MLB Extra Innings channels are not displaying on any of my cable boxes. All other channels work fine. The screen says that the channel should be available shortly, and references code S0a00. I worked with an Xfinity representative last night and we could not solve the problem. I have a tech coming out later this week, but it seems to be a programming issue, not a hardware issue. Any thoughts?

S0A00 is usually a RF signal issue to the boxes. It can be an outside issue and can only affect some of your channels.
Getting at tech out is the proper thing to do, if it starts working, don't cancel the appointment.
More in this issue here.
http://forums.xfinity.com/t5/XfinityTV-and-Equipment/Pixelation-video-and-audio-dropouts-One-Moment-Please-S0a00/m-p/2361331#U2361331

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MLB packages does not show games in HD until after the hockey season?

I called tech support last night to report I could not tune in channel 1474 to watch the baseball games in HD. I did pay $169 for the MLB package.
Well they called me back today and told me I would not get any games in HD on channel 1474 until after the hockey season? Is this true? I'll miss half the baseball season then?
Can someone here please confirm this?
thanks
Patrick

What a crock that rep told you. I have the MLB EI package and I didn't have any problem getting the 3 MLB games on GAMEHD CHannel 1474yesterday. And no I wasn't an NHL CI subscriber...
If I were you, I'd call back and escalate to management...if the reps here can't help.

MLB Extra Innings - why are all games not in high definition?

We just switched from DIRECTV to Xfinity and are dismayed that many MLB Extra Innings games are not broadcast in High Def. Heck, the main reason we got an HDTV was to watch the baseball games and now, with Comcast, so many are poorer quality non-HD. DIRECTV had them in High Def, so we know its available. When will Comcast/Xfinity start broadcasting ALL of these subscription games in HD?

lawnguru wrote:
Do you have the correct settings on the box? I had to change some on mine. Have you selected the correct channel?
Comcast rebroadcasts the signal. They can't make it HD if it doesn't come that way!
I would be very surprised if some are SD, while others are HD, but I could be wrong.I have 2 extra innings channels in HD, but 12 in SD...

MLB Extra innings HD local blackouts not lifted after game is over

After the local broadcast is finished, the blackout should disappear. However, it doesn't. I patiently waited four days, till I submitted a ticket and after two days it was finally removed. Then last night, on another channel, the blackout again stayed after the game, and is still on today, and blocking the game being broadcast.
This only happens on HD channels. The blackouts on SD channels turn on for the game and turn off afterwards.
Also, most of the local games on the HD side have not been blacked out, so it hasn't become a huge issue till now. In fact today, there are two HD (away and home) broadcasts for my local team, and they not blacked out. I guess I should be glad, as then I would have 3 channels blacked out!
By black out, I mean the InDemand logo and message about the blackout is shown. So I am getting the channel OK.
This problem did not occur for the first two weeks of the season, as I never had a channel blacked out when it wasn't supposed to be. Although, it might have been a function, that the local HD MLB extra inning broadcasts were not blacked out on the HD channels (not that I cared, that is why I bought the package, to watch other teams).
Has anyone else run into this problem.Hard to believe that only my zipcode is having the issue, but if no one else is, than that is more information on the problem.

It keeps happening. Is anyone from Verizon looking at this site at all?
I am lucky that not all the local games are blacked out on HD MLB extra innings. Monday, there were two broadcasts, home and away, and not blacked out, so at least I could watch the games that followed on the channels.
Tonight the 7pm slot on 1466 was blacked out, like it should, but then it did not disappear after the game, and now the following game is blacked out.
THe SD channels are blacked out and then release after the game is over.
Please FIX the problem!!!!!!

MLB Extra Innings blackout for HD channels not lifted after game

MLB extra innings puts up a blackout screen when the broadcast is for the local team.
After the game, the blackout is supposed to be lifted. The 'default' schedule screen of the MLB games comes up if there is no game being played. This is how it works for the SD bank of 13 channels. However, the blackout is not removed for the HD bank of 9 channels.
THis has happened multiple times. No one has solved the problem, but manually removes the blackout for me after some period of time.
Now the network group won't even do that, but come back, saying, wait till there is a game on. THey have done this to me the last two times.
Since the local team can be on any of the HD channels, this means it can block a different channel every day.
I have given up that the problem will be fixed, but need a workaround to get the channel blackout lifted in the easiest fastest way. I am waiting for last night's game blackout to be lifted in the next 3 hours to get the non-local game that starts then.

Try getting MLBTV. It is a streaming service through many devices that allows you to watch every game in HD and if you buy the premium service you can choose between the home feed and the visitor team's feed. At first it was glitchy but they have worked all the bugs out. I have mine running on my PS3. MLB Extra Innings is way overpriced and has only a portion of the games running in HD and the rest in SD. I have not had any blackout issues in 3 years. I used to have MLB Extra innings and called Verizon customer support about the lack of HD games. She told me that they only pass through the games that are broadcast in HD. I told her that all MLB games are broadcast in HD. She argued with me that I was wrong. Of couse she was Indian and like 99% of my contact with customer support, are of 0 help!. It is a shame because for the most part, Verizon has the superior products but falls way short on technical support. Comcast on the other hand does not equal Verizon on their product line but have excellent customer support and technical. When I had them I always got someone local who was American and spoke fluent english and understood my issues. They would dispatch someone to fix the problem. They did not him and haw and give the Verizon standard phrase " If we find the problem is on your end you will have to pay" I would jump ship now but my wife does not like change especially with emails.

MLB Extra Innings = NHL Center Ice

I'm sure this questions has been asked before, but I could not find it doing a search. Do you receive NHL Center Ice games for free during baseball season when you subscribe to MLB Extra Innings?
We are watching the free preview and it seems that the standard definition channels (SD) are better than last year - less pixalation and freezes. The strange thing about Extra Innings is that there are 3 games on right now on the SD channels and no games on the HD channels. All games are telecast in HD. You would think there would always be a game on in HD if available.
Do you contact InDemand or Verizon to subscribe to Extra Innings. We have had so many billing problems with Verizon that I'm afraid to make any changes to our service. It took 5 months to get our billing correct and it has been OK now for the past 4 months.
Thanks,
Doug
Sarasota, FL

DCJ the MLB Extra Innings and NHL Center Ice are setup like standard Pay Per View events. For example if you called and ordered a Boxing match the Set Top Box is authorized to show the broadcast stream for the time frame and channel the boxing match is being shown. The idea is similar with MLB Extra Innings and NHL Center Ice except the authorization periods automatically activate for each game over the season without you having to order it ever time for every game. So to directly answer your question, you will not see NHL Center Ice games for free during baseball season even though they show the games on the same channels because it's only authorizing you to see the games shown at certain time intervals.
As far as ordering. It is my Understanding you can order through iN Demand or Verizon.
iN Demand - 888-SPORTS-IN
VERIZON FIOS TV - 800 VERIZON
LEE_VZ

MLB Extra Innings and FiOS

If you are a fan of the MLB Extra Innings package, the only place you will find complete satisfaction is with DirecTV. After several hours of talking and chatting with Verizon reps, the company line is: the package they buy is from "In Demand", just like most other providers. So, if you subscribe to the package (with FiOS) it is what it is ... pathetic. Apparently only DirecTV deals directly with MLB. So if you want 30 channels of games that include "home" and "away" feeds for most games as well as nearly all of them in HD, and be able to see the schedule on both your on-screen guide as well as their web site, then switch to DirecTV. Me ... I have to wait 23 more months until my agreement expires.

I spent two hours with customer service and technical support. Customer service also spoke directly with technical support to find out that the package STARTS tomorrow - and does not include spring training games. Customer service says the contract terms with OnDemand changed since last year - but were unable to articulate the terms to me.
I don't understand how a service provider's customer service and sales folks are unable to explain the precise terms for the services they offer and that it required a technician to explain when the MLB programming airs.
Go here to find the schedule of games (No - verizon did not provide this for me - I had to find it myself)
http://www.indemand.com/sports/mlb/

MLB Extra Innings

I am watching the free preview of the MLB Extra Innings package and I noticed that none of the games are being broadcast in HD. I have subscribed to this package in prior years through other carriers and many (but not all) of the games were provided in HD.
What is odd is that channels 1466 through 1474 are reserved for MLB Extra Innings broadcasts in HD but none of these channels are activated. Only the SD channels (1475 through 1488) are being used. My service area is suburban Philadelphia.
I am interesting in subscribing to MLB Extra Innings but I will not do so without the HD broadcasts being available to me.
Any information you can provide would be greatly appreciated. Thanks!

Thanks for your input. Yes, the referenced channels are shared between MLB and the NHL. Unfortunately all of the NHL broadcasts are in SD only as well. There are nine channels reserved for MLB and NHL broadcasts in HD but none of them are currently being used.
It's nice that Verizon provides us with a free preview of MLB Extra Innings. However, the preview should present exactly what I will be getting should I choose to subscribe. I can't go on blind faith that after I officially subscribe the HD broadcasts will become available at some point in the future.

MLB EXTRA INNINGS PACKAGE HELP

HAVING JUST SWITCHED TO VERIZON FIOS TV I WANTED TO ALSO HAVE MLB EXTRA INNINGS ON VERIZON AS I DID ON DIRECT TV..
CAN SOMEONE PLEASE EXPLAIN TO ME WHY VERIZON HAS ONLY 2 OR 3 GAMES DAILY ON HI DEF WHILE DIRECT HAD ALL OF THE SAME GAMES ON HI-DEF..
ALSO VERIZON HAS NO PRE AND POST GAME PROGRAMMING FOR ANY OF THE GAMES...WHILE DIRECT TV HAD THIS FOR EACH GAME..
ALSO DIRECT TV HAS A SINGLE CHANNEL WITH 8 GAMES SHOWN ON SMALLER SCENES WHICH EACH EACH GAME CAN INDIVIDUALLY BE ACCESSED EITHER TO HEAR THAT GAMES ANNOUNCERS OR BE ABLE TO GO TO GAME DIRECTLY AND SEE ON A FULL SCREEN..
AND LASTLY DIRECT TV HAS BOTH HOME AND VISITOR BROADCASTS OF EACH GAME..VERIZON DOES NOT ONLY 1..
AND FINALLY WHY IS VERIZON'S COST MORE FOR A VERY INFERIOR PRODUCT...
I'VE ATTEMPTED TO SPEAK TO VERIZON RE. THIS MATTER SEVERAL TIME... NO LUCK GETTING AN ANSWER FROM INFERIOR CUSTOMER SUPPORT PEOPLE

The lack of MLB Extra Innings in hi-def, except for one or two games, has been well documented in this chat area. If you're still in your first 90 (30? -- can't recall) days, you can cancel FIOS at no charge. You could then go back to the dish.
Finally, please don't post in ALL CAPS. It is the equivalent of shouting.
Best of luck with this...

MLB Extra Innings Channels missing from guide?

The two MLB Extra Innings HD channels (1473 & 1474) are not showing for me in the on screen guide. Both can be manually tuned to with the "program information not available" message. Is anybody else seeing this issue?

I have sent you a private message to look into this further.
Anthony_VZ
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MLB Extra Innings Package - Is Anyone Minding the Store

Yesterday I tried to watch the Phillies game; it wasn't in your channel line up. Later in the day I tried to watch the Detroit Tigers; the game was available only in Standard Definition. Tonight I tried to tune in the Tigers again and got the message that the game is not available for broadcast in my area. That would be okay, except that I live in VA and the game is being played in CA. Not to mention that it was broadcast last night. Verizon should be making refunds to subscribers for this poor program management
And while I'm ranting...your programming display absolutely sucks. When you pull up the guide you can only tell that a game is being broadcast. You have to highlight each individual channel to see what game is being broadcast. This crappy display is unique to the sports programming packages. On every other channel, when you pull up the guide you can see exactly what is being broadcast . FIX THIS PROBLEM!!
And while I'm still ranting, how about also changing your format so that the HD broadcast features the home team announcers and the SD broadcast features the visiting team announcers. Some of us prefer the announcers from our favorite teams.

FoulBill wrote:
I'd also like to know why some games are broadcast only in SD. Tonight I am watching Detroit again and the game is not available on an HD channel. Why am I not receiving what I am paying for?
Not all games are broadcast in HD through EI. However, because MLB.TV is included this year with your EI subscription, you can watch all the games in HD through a connected device - Apple TV, Xbox, iPad, iPhone, etc.
FiOS EI and NHL Center Ice share channels, so once the NHL season concludes, there will be no conflicts and more HD games. It's also been my experience that the later starting games are the ones more likely to be available in SD only. So with the Tigers on the West Coast swing (I'm also a Tigers fan) they get shafted a bit on the HD. All their opening week homes games were in HD through EI.

Extra content not showing up in fcp

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thx

hello rgd22,
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have a look see if that helps.
R.

MacBook Pro 15" with extra display not showing right resolution

I have a MacBook pro 15" that I got just the other day and I hooked it up to a Dell monitor thats native resolution is 1440 x 900 but it doesn't show up in resolutions in preferences. Kinda annoying.

Hi BSteely,
I was wishing to receive a reply from you, since I saw you solved many problems on the forums, thank you
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Not showing gamer club status

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Thank for being a My Best Buy member. I'm sorry to hear that you are having some concerns with your Gamers Club Unlocked benefits.
I have reviewed the account listed under the email address provided when you signed up for the forum, and it would appear you purchased a Gifting membership for Gamers Club Unlocked. This would enable you to give Gamers Club Unlocked to a friend or family as a gift, but you can also return to the store with the gift card you would have received at the time of purchase and activate the Unlocked membership onto your My Best Buy account. I am sorry for any confusion caused by this transaction.
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Thanks, it turned out it wasn't extra 8.00, but since I already have Verizon Freedom Essentials in my bundle, it was already included. Also it turns out I need to have Voice 1. to get the VCA working. She said to wait an hour and then try it so my fingers are crossed!

MLB Extra Innings not showing games

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