MM-Exporter gives Runtime 5 error; Cannot open or back up DW files

Greetings -
I have relied on and been very grateful for this wonderful
freeware program for quite some time and now have the above problem
that just began yesterday.
I have tried installing over the program, then uninstalling
it & reinstalling it, then downloading and installing the
recent newer version, 2.3.3. No difference, no improvement.
It won't open, gives a short German message, and gives the
Runtime 5 error. Seems like one other time the language flipped to
German, but I reinstalled it and it went back to English.
I am trying this forum with hopes someone is familiar with
this issue, because I saw that this same question came up on the
MM-Exporter English forum in Sept & Dec 05 but no responses
were offered to the users' requests for help.
Thank you in advance for any suggestions that can cure this
problem from Catherine.

MM-Exporter was updated this past week. Have you installed
the update?
Extending Knowledge, Daily
http://www.communityMX.com/
CommunityMX - Free Resources:
http://www.communitymx.com/free.cfm
No registration req'd for free content
"Catherine_B" <[email protected]> wrote in
message
news:eecaok$c6a$[email protected]..
> Here I go again, talking to myself. My hope is that
something I say may
help
> someone else.
>
> I found some more info about that Runtime 5 error that
may be affecting
MM-E.
>
> Once things got fouled up by a faulty MS update
installation, and my MM-E
> backup program got corrupted, it is possible that upon
reinstallation my
Norton
> antivirus put a crimp in the reinstallation. Here's what
I found:
>
> "If you do not temporarily disable your antivirus or
security software
> programs, the runtime 5 error can occur. A runtime 5
error can also occur
if
> [X Company] files or folders are set to "read-only" or
do not have the
required
> permissions or rights."
>
> Even though I've head it a hundred times or more, I did
not disable the
NAV
> software first.
>
> If that corrects the problem, I'll post back for the
benefit of others.
>
> Catherine.
>
>

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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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MM-Exporter gives Runtime 5 error; Cannot open or back up DW files

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