MM03 Material master display F4 help is not available

Dear All..
For one particular user MM03 Material master display F4 help is not available
even i have press the push button on material text the help is not popup.
Even authorization already exist for that user material master display.
Please give your suggestion on this.
Regards
Anand.

HI Anand,
I am going to assume that the problem is with F4 help in general, and not just with MM03.
If you have only one user with the problem, then the best way to troubleshoot is to compare with another user who is not having the same problem (like yourself).
First check Help settings for the user: From any screen, select Help>Settings select F4 tab. Review the settings. Look for differences. Make corrections. Save.
If you can find nothing amiss, then the GUI is probably the culprit. Check to see if this user is on the same version and patch as the 'successful' users. From SAPLOGON, select the tiny SAP icon from the blue bar, then select 'About SAP logon'. Alternately, you can right clik on the SAPLOGON on the Windows taskbar and select 'About SAP Logon'.
There are known problems of bad interactions between certain Microsoft Software and certain patches of SAPGUI. If any problems, download the latest GUI version and patch from SAP software distribution Center
http://service.sap.com/swdc
Select Download>Support packages and Patches>Entry by Application group
Select SAP frontend components.
Select the appropriate platform, then download the version that you need.
If the user is on the same vers & patch as you, and you can't find any other problem, might be a good idea to reinstall the SAPGUI.
Regards,
DB49

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