MMS Help -- BlackBerry Pearl 9100 on Telus

Hi,
I have a BlackBerry Pearl 9100 on Telus Mobility in Canada on a 3G HSPA network. I am having problems with the multimedia messaging (MMS -- picture and video messaging) on my phone. I am able to send pictures and videos without any problems. But when receiving messages with pictures or videos inside, my phone removes the content, saying it cannot be displayed on my handset. Is this a feature the phone doesn't support, or could it be Telus?
Thanks.

Hey mybrokenbb,
Welcome to the forums.
If the BlackBerry is only a month old then I would suggest contacting your point of sale for options.
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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What are the features of blackberry pearl 9100?

what are the features of blackberry pearl 9100?

lalitive, please don't ask vague questions like this. There are too many features to list here and you certainly know how to use google.com for a search, don't you?
Likewise, there are various models of the Pearl. Which as you asking about?
http://us.blackberry.com/smartphones.html#
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Need help on Pearl 9100!!!

Hello
I have recently taken Pearl 9100 and i am unable to play the video files share through BBM. The error message i get is "File format not supported"
Can anyone help me what does it mean? Do i need to install any video player?
Please help.
Thanks in Advance.

sa far as I know, you cannot share a video through BBm.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Validity of UNLOCKED Blackberry Pearl 9100 3G Phones

Has anyone ever had problems activating one of these UNLOCKED phones on a Network? I am having difficulty activating the phone. When a sim was inserted a phone message said that the sim was locked and it further asked for the Network's MEP code to unlock it. Has anyone had a similar experience? How did you resolve this issue?

hello,
this is hardware coded. There are as a matter of fact two models with the 9100 reference.
With the current carrier, you can have EDGE.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Pearl 9100 will not retrieve MMS

My Pearl 9100 will not, and has not since I have owned it, retrieve MMS. I get a notification that someone has sent me a message, my phone displays the message and says ***Not Retrieved Yet*** with a button underneath saying "Download Now" and "Expires mm/dd/yy/time". But after I click "Download Now", my phone does absolutely nothing. I have no idea what to do or where to start to even try to remedy this situation. My carrier is Bell Canada.
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Hi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
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KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
KB02830 Send the service books for the BlackBerry Internet Service
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
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HELP NEEDED :changed curve 8520 to pearl 9100. Can't get BB I.D.password to reset.

Hello All,
I recently switched from BB Curve 8520 to BB Pearl 9100. I'm having trouble getting my official e mails configured to new handset. I have changed my BB id password online but when the same is fed into the handset it rejects. I have used 7 attempts already.. Pearl 9100 was used by my husband earlier and had his id configured which i have erased.
Can some one help ?
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No, my issue has not been resolved and its got me uneasy. I've had issues contacting customer support which is why I'm here. What's going on with your account?

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Hello everyone..
..at first sorry for any misstype - or bad english..
Is there anyone who can help me install or configure croatian specific symbols - šđčćž - on my blackberry pearl 3g.
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Hey nweinberger,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Follow the steps in this KB article to install additional language inputs on your BlackBerry® Pearl™ 9105 smartphone: www.blackberry.com/btsc/KB13067
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Pearl 9100 wont recharge

My Pearl 9100 battery ran completely flat. I tried recharging and got a battery sign with a red cross. I then persisted and now have the battery symbol with a yellow lightning bolt but still not charging. I have swapped for a new battery, tried to charge for 12 hours but still noting. I have been trying the mentioned advice of removing the battery while on charge and replacing (4 times) but still nothing.
Any assistance would be greatly appreciated.

BBAC wrote:
Thanks for confirming my actions so far.
I can confirm the bateery is OK.
OK.
BBAC wrote:
Is there any benifit in unloading all software and rreloading?
If so can you give some advice on how I do this?
Well, if the BB won't even boot up, there's no simple way to do that. Rather, all that is left are the most drastic recovery methods:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
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Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

My email sent from my laptop via bigpond isn't being received on my BB Pearl 9100.

I have tried using the cable plugged into my PC and phone as well as without but neither works.
have my wiFi and synchronised options all set to YES on the phone.
Why isn't my "sent" email appearing on my phone?
Also, if I send an email from my BB Pearl 9100, it doesn't appear in my "sent" mail in my pc (using MS Outlook 2007).
Narelle

Hi and Welcome to the Forums!
All reconciliation of email between the BB and the email server will be governed by this KB:
KB05133Email reconciliation features for the BlackBerry Internet Service
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Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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How old is your battery? I would be curious if it does it with another battery.
From the circumstances you describe, I'm wondering if the BlackBerry is demanding such power as the battery cannot deliver, causing the reboot. You wouldn't notice when near a tower, but in a fringe area, perhaps
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Blackberry Pearl 9105 3G keyboard / keypad replacement

Hello!
I've just bought Blackberry Pearl 9105 in England. I live in Russia so I would like to replace original english keyboard with russian one (OEM russian Blackberry keyboard ordered in China).
Can you advice some manual or video showing how to do this? Can't find something helpful yet...
Thank you!
PS. Using Blackberry 9105 (not 9100) with T9 keyboard. Before I found some video showing keyboard replacement on 9100, but the construction of 9105 is different so I afraid of breaking the device.
Solved!
Go to Solution.

Solved it by myself.
Here is an instruction - it is quite easy.
Unfortunately, my chinese russian keypad looked very bad as compaired with original one... Espeсially backlightened... So I left original one.

Pearl 9100 OS 6 Dial-Up Networking DUN (How can this be done with Telstra) Wireless Modem for Mac

Hi
I would like to know how i can have dial-up networking (Using my Pearl 9100 OS 6 as a wireless modem for my Macbook Pro 6.2) and also the information that has to be applied for Telstra Australia..
Thankyou
Solved!
Go to Solution.

Hi and Welcome to the Community!
Refer:
KB19641 How to Configure a BlackBerry smartphone as a tethered modem on a Mac
Note carefully please that this feature requires your service plan to include the capability...not all service plan levels include it, and not all carriers offer it. Further, sometimes additional software for your computer must be obtained from the carrier. But, any and all carrier-specific questions about this must be addressed to the carrier...here, we can only give you the generic information...your carrier must provide you with any specific information required.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Trouble sending files via bluetooth from my powerbook to Blackberry Pearl

I didn't know who else to check first. So I'm taking a chance here. Over the weekend I made the big step of purchasing a Blackberry Pearl 8100. I was looking forward to trying the bluetooth feature. So I paired my phone with my Powerbook G4. Everything good there. I did a test by sending a photo from the phone to the computer. No problem there. Then I wanted to send a backdrop from my pb to my Blackberry. Problem: the computer displays" Device does not have the necessary services." I'm trying to figure out if this a Blackberry or an apple problem. At this point I'm stumped. Before I check with Blackberry I would love to find out if anyone who has a Blackberry Pearl is or had this problem.
Thanx!

so, i did a little more digging with regards to this problem and found from this forum the answer
http://discussions.apple.com/thread.jspa?messageID=7031519&#7031519
read on DeEpAk KoSaRaJu reply.
I just transfered a file (mp3) to my dad's BB pearl.
Hope this helps you.

Blackberry Pearl- Why it's the worst phone ever made

Here's why I think the Blackberry Pearl is the worst phone ever made.
1. I can't get photo's off of it. My G1 takes a few seconds. I've worked with this Pear for hours upon hours cannot get my photo's off of it. The Desktop manager really bites too no help there. I really dislike this phone. The software just as bad. I guess they were on the move when Desktop manager was getting written.
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I'm having my kids dress up as a Blackberry Pearl for Halloween. I'm going to make a Halloween Movie Freddy Kruger attacks people with Blackberry Pearl the topper scene features unsuspecting Pearl user getting tied up and has them attempt to copy their photos off to a PC and the video gets put on Youtube for Christmas.
Very unsatisfied with your product.
Don Quixote

I want to join the fun here and list all the different reasons why I'm very unsatisfied with this phone.
The actual phone part of this phone is pretty slow. It accepts a phone number almost 3 times slower than I can type it in. Even typing a name on their handy search bar takes forever to get a result. If I type to fast, it just ignores a couple of my numbers so I have to delete and retype, at the same super slow pace. I'm guessing that it searches all sorts of contact and history lists to give me cool suggestions, and that's what makes it so slow. Either way, it irritates me to no end that the basic reason I have this thing is slow as dirt.
All 3rd Party and Blackberry apps require the Blackberry data service. Even though there's WIFI on this phone, you simply can't connect to anything except the Browser (and even the Browser requires some setting changes to bypass the upsell screen). This phone CAN do 3rd party services and other applications without the Blackberry data service, but they just don't allow you to.
Sometimes my phone just turns off. I don't normally mind the 3 minute boot up process, but when I'm in the middle of something and my phone turns off for no reason, it just compounds my frustration.
The keyboard freezes up all the time. After a good 1-5 minute "please wait clock", I finally get a message saying there was an error and my input application had to be reset. Sometimes it doesn't quite reset all the way and I have to pull the battery and again wait for the long boot up process.
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I don't suggest this phone to anyone.

Tethering a blackberry pearl as a modem....?

Hello everyone. I just got a blackberry pearl 8100 from t-mobile and have been trying for three days to tether it as a modem with no luck. I was on the phone with a t-mo rep for an hour and he couldn't help me. I think since he didn't have updated info for leopard.
Here is what I have done.
- I downloaded the updated leopard modem script
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- After that was finished I went to the network page, entered wap.voicestream.com in the phone number field and guest / guest for user name and password.
Now the first time i tried to connect, it actually did, or at least it said it did. I was shown as connected and had perceived data flow however web pages would not open. When i went to a webpage in safari it did not give me the "not connected to the internet" message, however the progress bar wouldn't move, ichat wouldn't sign on, etc.
I don't know what is going on. I mean it says it's connected. is there a reason why the internet won't work?

I just got my Blackberry 8700c to connect as well.
Running Leopard on a MacBook Pro
Steps
Bluetooth System Preferences
- Pair blackberry - Forgot exactly how to do this, but pair it first
- Highlight the phone entry in the list and click on the Advanced icon at the bottom (looks like a cog) Select Configure this device
- Say yes to Access the Internet with your phone's data connection
- I selected Vendor - Other, then the Blackberry 8100 file (I downloaded this file from somewhere else. It's just a text file. Download it and put it in the Macintosh HD/Library/Modem Scripts folder before doing these steps.
- Username and password are blank
- Phone Number is wap.cingular
- Continue and close
Now go to
Network System Preferences
- Select Bluetooth in the list
- Config is default
- Telephone number is wap.cingular
- Username is guest
- Password is guest
- In the advanced area
- Modem tab
- Vendor is other
- Model is Blackberry 8100 (just like above)
0ther - Ignore dial tone
DNS blank
WINS blank
Proxies blank
PPP - Configuration - I DO NOT have Send PP echo packets checked.
Good luck

MMS Help -- BlackBerry Pearl 9100 on Telus

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