Mobile account folders failing to sync

Hello All,
Having a strange problem with syncing mobile folders on our Mac clients.
We are running an OSX server with Mountain Lion that has open directory on it and this essentially just validates with our Windows domain controller that is using active directory. All of our Mac clients are running Snow Leopard and everything seems to be operating swimmingly except for one issue…
We have mobile accounts set up, so that users can gain access to their Windows based ‘my documents’, ‘my music’ and ‘my pictures’ folders. Everything seems to sync fine except that sometimes when users try to log off, or try to sync their data manually, the process fails. It will either claim that username/password details could not be validated then hang, or it will say that the user’s password has expired and lock them out of their accounts (which we then need to unlock in Active Directory). 
After checking the logs on the client machines there are a couple of noteworthy errors:
SMB_Mount – Mount failed to SMB://Storageserver.co.uk/staff$ - syserr = Authentication error
And
SMB_Mount – Mount failed to SMB://Storageserver.co.uk/staff$ - syserr = Unknown Error -5999
It seems to be very random and inconsistent as users can go a week or so without the problem occurring, and then have it happen twice in an hour. Has anyone experienced any issues with mobile accounts syncing?

Address sync with google inly works with 10.6

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    Do the check list…
    Short Version
    Sever Admin.app > Access (Key Component)
    Check Permissions on directories for your file shares. 
    (The reason stuff doesn't work especially when you're rebuilding/recovering a server)
    File sharing setup (Turned ON, Home sharing Enabled)
    Directory Utility > Directory Editor or dscl 
    ( Do not underestimate the importance of this part!!!!
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    Workgroup Manager
    (You're poopy "main" interface that really is a "window", not a "door", but maybe Apple likes to do things "Dukes of Hazard" style?)
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    Check Sever Admin.app > Access
    Make sure that your user has the "Proper" access.  For me I created a test user from Server.app and saw what access he had as a way to "check myself for a properly created users" and because I think one is kind of on his/her own using WGM and duplicated the same access. (I was a little neater, though and did it with a group, not individual users, that would have been a mess!)
    Server Admin.app > Access
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    AFP
    iCal
    iChat
    Mail
    Profile Manager
    SMB
    VPN
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              (That's an understatement) I could go in depth about all the crap I had to read about, I still
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              http://www.bruji.com/bwana/ I thought that was cool.
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              man -t chmod | pstopdf -i -o ./Desktop/CHMOD\ Manual.pdf
              man -t chgrp | pstopdf -i -o ./Desktop/CHGRP\ Manual.pdf
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                        name:          Database-ftp
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              Network Account Sever: • Local Server - click "Edit" button here.
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    <Logout> 1:: \[10/06/16 15:22:59.041] -\[SStore_FS deleteStateTreeTurdFile] (Store-FS.m:481): unlink('/Volumes/Users/synctest/.FileSync/Store-FS-PHD-network-home.filesyncsta tetree.bz2.statetree_dirty')
    <Logout> 1:: \[10/06/16 15:22:59.043] 1-pass sync of "HomeSync_Mirror" took 4.75 seconds
    <Logout> 0:: \[10/06/16 15:22:59.374] Finished sync of "HomeSync_Mirror".
    1:: \[10/06/16 15:22:59.914] -\[MainObj shutdownAgent]
    0:: \[10/06/16 15:22:59.949] EXCEPTION: User Cancelled <_incomingIPC (ipc.m:210): "'((userCanceledErr))' error -128">
    0:: \[10/06/16 15:22:59.949] USERINFO: {
    0:: \[10/06/16 15:22:59.949] NSLocalizedDescription = "User Cancelled";
    0:: \[10/06/16 15:22:59.949] }
    0:: \[10/06/16 15:22:59.949] BACKTRACE: {
    0:: \[10/06/16 15:22:59.949] ? | 0x10000e2a8
    0:: \[10/06/16 15:22:59.949] ? | 0x7fff82d74af1
    0:: \[10/06/16 15:22:59.949] ? | 0x7fff82d0f171
    0:: \[10/06/16 15:22:59.949] ? | 0x7fff82d0d84f
    0:: \[10/06/16 15:22:59.949] ? | 0x1000049d9
    0:: \[10/06/16 15:22:59.949] ? | 0x7fff820a3456
    0:: \[10/06/16 15:22:59.949] ? | 0x7fff820a3309
    0:: \[10/06/16 15:22:59.949] }
    1:: \[10/06/16 15:22:59.949] _incomingIPC: caught exception _incomingIPC (ipc.m:210): "'((userCanceledErr))' error -128"
    0:: \[10/06/16 15:23:00.669] Bye (PID:2246)
    <hr>
    Server ~/Library/Logs/FileSync-server/FileSync-server-verbose.log:
    1:: \[10/06/16 15:22:54.616] PHD-R-wO-0oQq9MqC-synctest Scanning flagged directory "Library/"
    1:: \[10/06/16 15:22:54.625] PHD-R-wO-0oQq9MqC-synctest Scanning flagged directory "Library/Preferences/"
    1:: \[10/06/16 15:22:54.644] PHD-R-wO-0oQq9MqC-synctest Scanning flagged directory "Library/Preferences/ByHost/"
    1:: \[10/06/16 15:22:54.665] Store "PHD-R-wO-0oQq9MqC-synctest" finished prepareForSync with root version PHD-L-iI.arrVC0G4-synctest1276714845PHD-R-wO-0oQq9MqC-synctest1276714849\[]
    1:: \[10/06/16 15:22:54.671] -\[SStore_FS deleteStateTreeTurdFile] (Store-FS.m:481): unlink('/Users/synctest/.FileSync/Store-FS-PHD-network-home.filesyncstatetree.s tatetree_dirty')
    1:: \[10/06/16 15:22:56.113] -\[SPeer_FS zip] (Peer-FS.m:361): unlink('/Users/synctest/.FileSync/Store-FS-PHD-network-home.filesyncstatetree')
    0:: \[10/06/16 15:22:59.705] EXCEPTION: Unknown error 2002 <-\[SNetworkReachabilityMonitor init] (NetworkReachabilityMonitor.m:72): "(Error Domain=com.apple.SystemConfiguration Code=2002 UserInfo=0x100243d20 "The operation couldn<E2><80><99>t be completed. (com.apple.SystemConfiguration error 2002 - Configuration daemon not (no longer) available)")">
    0:: \[10/06/16 15:22:59.705] USERINFO: {
    0:: \[10/06/16 15:22:59.705] NSDescription = "Configuration daemon not (no longer) available";
    0:: \[10/06/16 15:22:59.705] }
    0:: \[10/06/16 15:22:59.705] BACKTRACE: {
    0:: \[10/06/16 15:22:59.705] ?<C2><A0>|<C2><A0>0x100014831
    0:: \[10/06/16 15:22:59.705] ?<C2><A0>|<C2><A0>0x100014688
    0:: \[10/06/16 15:22:59.705] ?<C2><A0>|<C2><A0>0x7fff82ffb535
    0:: \[10/06/16 15:22:59.705] ?<C2><A0>|<C2><A0>0x7fff8300963e
    0:: \[10/06/16 15:22:59.705] ?<C2><A0>|<C2><A0>0x7fff83001eaa
    0:: \[10/06/16 15:22:59.705] ?<C2><A0>|<C2><A0>0x7fff82ffa1ba
    0:: \[10/06/16 15:22:59.705] ?<C2><A0>|<C2><A0>0x1000036c3
    0:: \[10/06/16 15:22:59.705] ?<C2><A0>|<C2><A0>0x10007f4e0
    0:: \[10/06/16 15:22:59.705] ?<C2><A0>|<C2><A0>0x2
    0:: \[10/06/16 15:22:59.705] }
    0:: \[10/06/16 15:22:59.705] Bye (PID:9460)
    <hr>
    Now I've not done much with OS X programming, but I've done quite a bit of Unix systems work. The client appears to be getting an EAGAIN error (essentially that the syscall didn't complete, but not that it failed). Ideally, it should try again, and perhaps there is something I can set that will have it do a couple of retry attempts before giving up?
    However, the error on the server side is the likely culprit. I don't know what the error message regarding com.apple.SystemConfiguration means, but my googling for hints implies that it is some sort of error connecting over the network. To try and debug that, I had both machines connected to the same switch with firewalls turned off and the error continues. The previous lines imply that it is trying to delete a file that it created from the local disk. What bothers me about that is that in the WGM I set the home directory to be "afp://servername/Users" and it shows that it should be either "afp://servername/Users/synctest" or "/Network/Servers/servername/Users/synctest" but the server is accessing the home folder directly, so why an issue with network reachability?
    Can anyone offer any hints as to what I should be looking for? I had hoped that PHDs would solve the whole multiple computer issue, but they don't seem to be working reliably for me. Since I get this issue consistently I'm guessing that there is something misconfigured on my end.

    Shawn,
    I've done the deletion of those folders a number of times, with no luck.
    The most recent attempt to get this to work was:
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    2. With a brand-new install of OS X on a laptop, create a local administrator, join the server, then login as the user account that wants a mobile account
    3. Look at logs
    I still get an exception on the server
    0:: \[10/07/31 13:39:47.791\] EXCEPTION: Unknown error 2002 <-\[SNetworkReachabilityMonitor init\] (NetworkReachabilityMonitor.m:72): "(Error Domain=com.apple.SystemConfiguration Code=2002 UserInfo=0x10027adc0 "The operation couldn<E2><80><99>t be completed. (com.apple.SystemConfiguration error 2002 - Configuration daemon not (no longer) available)")">
    0:: \[10/07/31 13:39:47.791\] USERINFO: {
    0:: \[10/07/31 13:39:47.791\] NSDescription = "Configuration daemon not (no longer) available";
    0:: \[10/07/31 13:39:47.791\] }
    0:: \[10/07/31 13:39:47.791\] BACKTRACE: {
    0:: \[10/07/31 13:39:47.791\] ?<C2><A0>|<C2><A0>0x100014831
    0:: \[10/07/31 13:39:47.791\] ?<C2><A0>|<C2><A0>0x100014688
    0:: \[10/07/31 13:39:47.791\] ?<C2><A0>|<C2><A0>0x7fff82ffb535
    0:: \[10/07/31 13:39:47.791\] ?<C2><A0>|<C2><A0>0x7fff8300963e
    0:: \[10/07/31 13:39:47.791\] ?<C2><A0>|<C2><A0>0x7fff83001eaa
    0:: \[10/07/31 13:39:47.791\] ?<C2><A0>|<C2><A0>0x7fff82ffa1ba
    0:: \[10/07/31 13:39:47.791\] ?<C2><A0>|<C2><A0>0x1000036c3
    0:: \[10/07/31 13:39:47.791\] ?<C2><A0>|<C2><A0>0x10007f4e0
    0:: \[10/07/31 13:39:47.791\] ?<C2><A0>|<C2><A0>0x2
    0:: \[10/07/31 13:39:47.791\] }
    0:: \[10/07/31 13:39:47.792\] Bye (PID:38660)
    as well as the corresponding error on the client.
    I'm quite frustrated with the whole situation at this point. I'm sure some folks have gotten it to work, but since it has exceptions like this silently, it slowly corrupts the data in an account. I still want to get it to work, but am skeptical that it will.
    Message was edited by: Benjamin Kuperman

  • I have a problem syncing iCal on my Macbook air (10.7.5) and my iPhone 4s (5.1.1) over iCloud. The following server error message comes up "The request (CalDAVAccountRefreshQueueableOperation) for account "iCloud" failed." Been to Apple - no luck. Ideas?

    I have a problem syncing iCal on my Macbook air (10.7.5) and my iPhone 4s (5.1.1) over iCloud. The following server error message comes up "The request (CalDAVAccountRefreshQueueableOperation) for account “iCloud” failed." Been to Apple Store - no luck instore, or with Super genius over the phone when with genius in store, taking data in real time via ethernet!
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    I have tried the other solutions on here with no luck. HELP please.
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    Progress Update.
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    Image capture wil do the basic function of retriving the contents of the phone and save them as native files on your hard drive.
    Once I did this I erased my iphone, and re intitialised it restoring an older back up from icloud.
    As the retore was happneing - I did retreive the missing files that cuased the intial beviour as above, and I could play the videos that were missing in the above scenerio.  The wierd ting was however that even though the source files were now back on the device, the thumbnail previews were missing. Where I ahd balck thumb nails for server portions of the resotred content.
    I then went to bed as the restore is a long process.  When I woke up the library had library had cleaned itself up.  Mysteriously the prcess had deleted the files missing the their thumbnails.
    This is very perculiar and bad behavior.
    I am now repeating the process, and will attempt to download the missing content as it is restored and prior to the phone trying to fix itself.
    Here are the lessons learned.
    DO NOT rely on Photo Stream to keep back ups and synchornise videos from you IOS device. IT DOES NOT SUPPORT THIS CAPBILITY
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    Cheers
    See

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    As I've said, it all worked perfectly until the latest update - I have many machines behaving in the same, bad way.
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