Mobile Accounts: Manual Sync works, Automated Sync Does Not
I've got a small office network with about 10 users. Each have mobile accounts under Tiger (server and clients) and they've been working flawlessly for years.
All of a sudden we've noticed that for some users the background sync is no longer working. If they choose "Sync Home Now" from the menu the sync runs else. Otherwise, it does not run at all.
All background syncing is set (via WGM) to run every 30 minutes.
What is the best way to debug this?
Thanks!
scotto
if you configure mobile prefs to popup a dialog to confirm creating a mobile account on new machines, train them to choose "no," and they'll login with network homes on other machines.
Similar Messages
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What if sync with new computer does not work?
logical connection to old with WindowsXP, 32 bit version of iTunes.
New is Windows7 with 64bit versionSyncing to a new iTunes library or computer will erase your iPod. Only if you back up your iPod manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
Do this:
Disable autosync in iTunes, connect your iPod to your new computer and right click on it in the device list and choose backup. iTunes will backup your iPod without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPod for the first time.
Music is one way only, from the computer to your device, unless you bought the songs in iTunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
About backups and what's saved: http://support.apple.com/kb/HT4946
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
Saving other data is also described here. How to back up your data and set up as a new device
If your iPod can't be recognized by Windows, try these tips: iOS: Device not recognized in iTunes for Windows -
Is there a mobile phone that can sync with ical, but does not require a data plan?
Is there a mobile phone that can sync with ical, but does not require a data plan?
Thanks for the reply. I already have this info, but have spent several hours trying to cross reference with the product descriptions and the different carriers websites. I was hoping there was an easier way.
John Maisey wrote:
Hi,
You cakn sync many phones using iSync. See here: http://support.apple.com/kb/ht2824
Best wishes
John M -
Problem:
When I plug in my iPhone to sync, it starts but does not complete the process and several pieces of data are not being transferred to my iPhone from my MacBook Air.
Any help that you can provide in helping my iPhone accurately sync with iPhoto and iTunes will be greatly appreciated.
Symptoms:
1) Sync: It’s not completing the sync. Below, I’ve provided all of my settings from the iTunes Summary tab so that you might tell me if I’ve selected any incorrect options. I prefer to sync the “old school” way – by connecting to the computer – as opposed to syncing over the cloud. Perhaps this is what’s causing the problem? Here is a list of the steps displayed in the iTunes window as the sync progresses:
waiting for sync to start (step 1 of 7)
backing up (step 2 of 7)
preparing to sync (step 3 of 7)
determining apps to sync (step 4 of 7)
preparing apps to sync (step 5 of 7)
importing photos (step 6 of 7)
waiting for changes to be applied (step 7 of 7)
syncing apps / copying 1 of 4 (App name) (step 7 of 7)
canceling sync
apple icon
2) Photos: I've selected only certain of my iPhoto albums to sync to my iPhone. All of the albums are correct/complete in iPhoto. All of the albums are listed on my iPhone, both before and after the sync, but the albums are empty (no actual photos) before and after the sync. Perhaps this is tied to the fact that the sync isn’t completing, but because “importing photos” is one of the steps that the incomplete sync displays, I don’t know.
3) Apps: When I launch iTunes and click on the Apps folder under the Library listing, then click on the Updates tab, iTunes searches for any Apps needing to be updated and provides a list. If I click on Update All, the Apps are successfully updated in iTunes. But, when I plug in my iPhone so that the updates will transfer to the apps on my iPhone, the updates don’t transfer to the apps on my iPhone and those apps still reflect that they need updating on the iPhone.
Other Potential Pertinent Info:
The flash memory hard drive on my MacBook Air recently died (perhaps a month or two ago). Apple had emailed me about a known issue and literally the next day, my MacBook Air crashed. I installed a new flash memory drive and re-installed everything from a backup off of an external hard drive. Everything seems to be working fine; it recreated accurately all of my software and data, including iPhoto and iTunes, the pictures and songs (respectively) for which are stored on that hard drive, as opposed to being on the flash memory in the MacBook Air itself. However, I don’t recall if the start of the sync problem described herein started happening at the same time that I replaced the flash memory drive. All I know is that the computer is working perfectly in all respects and that even as the sync is failing, it at least says that it’s doing the right things and looking in the right places (e.g., the list of albums on my iPhone matches the list of albums in iTunes, etc.).
Settings/Status:
MacBook Air
OSX v. 10.9
iPhoto ’11 v. 9.5 (902.7)
iPhone iOS 7.0.4
iTunes v. 11.1.3 (8)
Summary Tab
Backups (This Computer)
Options
Automatically sync when this iPhone is connected
Sync only checked songs and videos
Photos Tab
Sync Photos from iPhoto (429 Photos)
Selected albums, Events, and Faces, and automatically include (no Events)
Albums – 9 are selectedYou need to download iTunes on your computer. iOS 6 requires the latest version of iTunes which is 10.7.
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I have down loaded a track which was initially missing 1min 30 seconds. iTunes enabled me to reload the rack which is now complete on the PC. However, syncing with my Ipad2 does not seem to replace the incomplete version with the full version. Can anyone out there help?
Thanks SThanks for the response. Unfortunately, I've un-checked the track and re-synced the Ipad as suggested, but then re-checking and re-syncing han no effect. The track is still missing the final minute and a half or so. I've tried it twice, but the effect is the same.
Any other ideas? Would un-checking the entire music collection and staring again work, or is that a road to disaster? -
Syncing with Google contacts does not bring over all contact info
Syncing with Google contacts does not bring in phone numbers after the first four phones. Known issue?
Yes it is a known issue.
http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=139635 -
I downloaded an app to a computer that is synced to my iphone. So I copied the app to my ipad synced computer, but it does not recognized the app. How can I get the app onto my ipad library?
Store>Check for Available Downloads
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A friend of mine sent me a voice memo via text message, it shows and plays in my iPhone as a quicktime voice clip: So how do i import the clip to my iMac?????? When I sync my iPhone it does not show as a voice memo, I tried emailing it but the email comes through empty. Please help.
Copy that voice memo, create a new email and paste it and send it to yourself! You can save it to your computer now and send it to someone else
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How do I get itunes to recognize my bookmarks in Mozilla. When I sync my iphone, it does not give an option to sync Mozilla, only IE and Safari
Hello pbdanner,
It seems your iPhone isn't recognized in iTunes for Windows. The following article provides troubleshooting steps which may help you find a solution:
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D -
De account is geregistreerd voor een ander land. Meld je af en meld je vervolgens opnieuw aan met een bestaande account voor dit land. This does not work
In Firefox all browser windows and tabs use the same cookies that will identify you to the server.<br />
If you open a different account then existing cookies are send to the server and the server sees that you already signed on (authenticated).
You can look at one of these extensions if you want to sign on with different identities at the same time:
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Thanks,
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It is just that I do not want to buy a new modem, when it works in quite recent computers and after having spent money in the new Mac.
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Do a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.<br /><br />
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
*http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
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*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked -
My iPad 2 Location Service works fine but does not work on my home Airport router. How can I fix the problem?
lbryan1987 wrote:
I dont want the button problem solved i need to know how to restore the phone without using that button or going into settings
You don't in the condition it's in. You will either have to get the phone replaced by Apple or pay a 3rd party to repair it.
there seriously should be more than two ways to solve this other wise apple is useless and we will never buy another apple product.
Seriously? It's physically broken! -
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