Mobile backup has encountered a problem

today I got my new ipod touch 4G.
And everytime I connect the ipod to the computer, and i press SYNC it shows me this massage:
http://www.myg.co.il/uploads/phpY9kBLi.JPG
What should I do?!
thx

Hi and welcome to Apple Discussions,
If you haven't already, update to the latest version of iTunes
What security software is running on your PC? If the issue persists after updating iTunes, you may have to update or reconfigure the security software on your PC. This article may help with troubleshooting the security software.

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I have an iPod Touch version 4.2.1, and whenever iTunes tries to sync my iPod, I get an error message saying "Mobile Backup has encountered a problem and needs to close", and the sync fails. What can I do to fix this problem?

I have an iPod Touch version iOS 4.2.1, 8 G capacity, and whenever iTunes tries to sync my iPod, I get an error message saying "Mobile Backup has encountered a problem and needs to close", and the sync fails. I have tried deleting and reinstalling iTunes, and the same thing happens. What can I do to fix this problem?

Try:
iOS: If you can't back up or restore from a backup in iTunes

"Apple Mobile Backup" has encountered a problem & needs to close!?

I receive this message anytime I try to sync my iPhone. It will sync my music, but won't sync anything else. I have repaired, uninstalled & reinstalled iTunes 7.3 but still cannot sync the unit. What do I need to do to fix this!?

I would recommend doing a full restore.
Open iTunes, on the Summary tab select "restore" and it will automatically backup any settings that you have on your iPhone and it will save your contacts.
Note: when you restore your iPhone, you will have to resync the videos, music, movies, etc. after the restore has taken place.
The whole process takes about 10-20 minutes and is fairly simple...
Hope it works out for you, and God bless

Backup Error - 0x810000E4 Windows Backup has encountered a problem with the backup catalog

Dear all,
I'm trying to backup my files onto a 2TB big external USB disk. My computer is Dell Latitude E4300.
When I run the backup, it runs normally but ends with this error:
0x810000E4 Windows Backup has encountered a problem with the backup catalog
When checking the zip files on the USB drive, it seems that only some of the files have been backed up. The same confirms the restore option when I browse the files in the backup.
When I start the backup again, it continues - i.e. acknowledges the files already there and backs up a additional files but again fails after some time.
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Thank you,
Tomas

Hello Tomas,
This is not expected.
Could you please collect the backup failure traces from %windir%\Logs\WindowsBackup and send them to my mail-id -
[email protected] (pl. remove -nospam phrase from the id to get the correct one).
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Sriram [MSFT]
Sriram [MSFT]

Error message on start up....Rescue & Recovery Backup has encountered a problem and must close

Does anyone know how to make it go away? I can't seem to even launch that program.
Thank you :-)

Hello Lotta, welcome to Lenovo forums!
Please tell us your type, model number, not S/N, and used OS please.
That will help us to help you.
Please also tell us more what you did before, updates, adding some other software, before you got this message.
Message Edited by Agotthelf on 11-04-2009 09:32 AM
Follow @LenovoForums on Twitter! Try the forum search, before first posting: Forum Search Option
Please insert your type, model (not S/N) number and used OS in your posts.
I´m a volunteer here using New X1 Carbon, ThinkPad Yoga, Yoga 11s, Yoga 13, T430s,T510, X220t, IdeaCentre B540.
TIP: If your computer runs satisfactorily now, it may not be necessary to update the system.
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AppleMobileDeviceHelper has encountered a problem and needs to close.

A few days ago, I might have accidently unplugged my iphone during a backup. I got this message a few days ago when i plugged in my iphone to sync onto my itunes.
AppleMobileDeviceHelper has encountered a problem and needs to close.
Everything syncs well with no problem, it just this error occurs every time I try to backup my iphone. Anyone else got this problem?
Message was edited by: Christian Moreno

You might need to restart the Apple Mobile Device Service.
Read this: http://support.apple.com/kb/TS1567

Handheld Application Wizard has encountered a problem

When starting up the Blackberry Desktop Software I get a message that the Handheld Application Loader Wizard has encountered a problem. I also get a new hardware found and then a problem has occurred every time I plug in the USB cable to the phone. I've tried uninstalling and reinstalling the software without success.
PC is running XP SP3
BB Desktop 6.1.0.35
Other functions work. I can synch music and backup.
I would appreciate any help.

I had the same error on my Torch using BBDTM (Desk Top Mgr) Version 6.1.0.35 for a while till I realized that when one installs new device software (in my case : Software Name: BlackBerry Handheld Software v6.0.0.2391 for Torch version 6.0 Bundle 2391) it did not clear the 'AppLoader' folder of the previous files which was in my case the reason for the 'Handheld Application Loader Wizard' error.
You can skip the next paragraph unless you are curious.
Check out this link on your PC: ' C:\Program Files\Common Files\Research In Motion\AppLoader' and check what version the 'loader .exe' file is running, i.e. Loader.exe is probably File Version: 6.0.1.33 (I held my mouse over the file name 'Loader.exe' to see what version number ) ( by the way: File Version: 6.0.1.37 meant also trouble on my PC as well). You can force this error by first retiring your DTM and then double click (run) the 'loader.exe' file...=> and you should get the familiar error without the DTM alive (clou here...).
What helped in my case: I highlighted all the files in the 'AppLoader' folder (C:\Program Files\Common Files\Research In Motion\AppLoader) and deleted them all. Make sure the folder is empty before the next step.
I then removed my 'Blackberry Device Software v6.0 for the Blackberry Smartphone ' on my PC via the 'Add or Remove Programs' accessed by the control panel. I then reinstalled the same software again and now I had the proper files in this folder with File Version: 6.0.1.15. (When I shut down the DTM and ran (double-clicked) the' loader.exe' file the loader wizard worked correctly. Depending on the service provider you might experience a different FileVersion but it should now work properly).
I don't know whether this will help in your case but it did for me. In case you are looking for the device software it can be found here:
http://us.blackberry.com/support/downloads/download_sites.jsp
find: North America   => in my case I selected 'Bell Mobility Inc.' ( I guess each service provider gets their own version)
next page =>    'Download for Bell Mobility Inc.'
1. You must download both the desktop and handheld software to a temporary location on your hard
drive.
2. Be sure to install the desktop software first, then the handheld software on your computer. The
handheld software will update the software on your BlackBerry Wireless Handheld(TM)
I selected: BackBerry Torch 9800 smartphone and then downloaded the above device software.
What did I learn? There was no issue with the DTM or my Torch 9800 contrary to some comments elsewhere but with Windows XP 'Remove software'. 'Remove' did not remove obsolete files to allow new AppLoader device files to load properly when the device software was reinstalled.
Good luck,
BB4matt

Photoshop has encountered a problem and needs to close

I have had the cs4 software about three weeks, Everything has been running perfectly un til this morning. I was attempting to past an image to a vanishing point and got the hourglass/ spinning circle that is was working, then an error message about memory and photoshop needs to close. I closed all other programs and rebooted to attempt to correct whatever issue it had. Now whenever i try to use the program it lags badly with the simplest of tools(quick select) and then i get the photoshop has encountered a problem and needs to close. I am running windows 7, 3GB ram 2.75 usable, anthalon amd 2 dual core m300 2ghz 64 bit,
AMD M880G with ATI Mobility Radeon HD 4200
Can someone please help me figure out how to fix this.

Fault bucket 19706014, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Photoshop.exe
P2: 11.0.2.0
P3: 4bf2d91c
P4: VanishingPoint.8BF
P5: 11.0.0.0
P6: 48d395f1
P7: c0000005
P8: 000000000004a430
P9:
P10:
Attached files:
C:\Users\Johnny\AppData\Local\Temp\WERB71F.tmp.WERInternalMetadata.xml
C:\Users\Johnny\AppData\Local\Temp\WERFBFC.tmp.appcompat.txt
C:\Users\Johnny\AppData\Local\Temp\WER9A4.tmp.mdmp
These files may be available here:
C:\Users\Johnny\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Photoshop.exe_e 4881f26a567c586252e8667502237add319ee67_0ccd2665
Analysis symbol:
Rechecking for solution: 0
Report Id: c3830bd2-e129-11df-a41a-000272ab905c
Report Status: 9

Blackberry Desktop Software has encountered a problem and needs to close

When I try to open Blackberry Desktop the message I get is that Blackberry Desktop Software has encountered a problem and needs to close. I have a Blackberry Bold 9700 and as a result I cannot sync. Does this mean I need to uninstall and reinstall? If I reinstall will I lose the update that I have on my phone that has changed the interface? Will I have to reinstall that as well?
Thanks for any help or advice you can give me.

I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Also, for XP users, please be sure you are on SP3...that is the current minimum level required with the latest Desktop Software.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Crw32.exe has encountered a problem and needs to close. We are sorry for t

crw32.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
AppName: crw32.exe      AppVer: 12.0.0.683      ModName: msjet40.dll
ModVer: 4.0.9511.0      Offset: 000cdb4b
I am using a MS Access 2003 DB. I get the above error when I try to open a New Report with the current instance of the DB; if I use a backup from 2 weeks ago it works with no problems. Is there any insights; I would prefer not to restore from the backup??

Update from my earlier message:
tried to install on a win7 32 bits. and I get the same error message.
Restarted the Win7 64 which was working and now I get the same error message too
so 3 different machines three diffferent operating systems and 3 times CR crashes on opening MDB files....
here is the error message
Log Name:      Application
Source:        Application Error
Date:          5/19/2010 7:43:13 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Faulting application name: crw32.exe, version: 12.0.0.683, time stamp: 0x47c8be9a
Faulting module name: MSJET40.DLL, version: 4.0.9756.0, time stamp: 0x49246e48
Exception code: 0xc0000005
Fault offset: 0x00021b27
Faulting process id: 0x708
Faulting application start time: 0x01caf7aca12f0b2b
Faulting application path: c:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\crw32.exe
Faulting module path: C:\Windows\system32\MSJET40.DLL
Report Id: 498c39ee-63a0-11df-b1fe-00508dbcaa0b
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-05-19T23:43:13.000000000Z" />
    <EventRecordID>4412</EventRecordID>
    <Channel>Application</Channel>
    <Security />
</System>
<EventData>
    <Data>crw32.exe</Data>
    <Data>12.0.0.683</Data>
    <Data>47c8be9a</Data>
    <Data>MSJET40.DLL</Data>
    <Data>4.0.9756.0</Data>
    <Data>49246e48</Data>
    <Data>c0000005</Data>
    <Data>00021b27</Data>
    <Data>708</Data>
    <Data>01caf7aca12f0b2b</Data>
    <Data>c:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\crw32.exe</Data>
    <Data>C:\Windows\system32\MSJET40.DLL</Data>
    <Data>498c39ee-63a0-11df-b1fe-00508dbcaa0b</Data>
</EventData>
</Event>

I When ever I try to open iTunes, it immediately freezes and says "iTunes has encountered a problem and needs to close."

I am using a Windows 7 laptop, 64 bit. When ever I try to open iTunes, it immediately freezes and says "iTunes has encountered a problem and needs to close." I have tried uninstalling then reinstalling, and also going back to previous versions. Any ideas as to how to fix this? Thanks!!

You need to remove all installer file, uninstall iTunes and all related programs, then do a clean install.
Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

Help Needed-iTunes has encountered a problem and needs to close.

Hey guys,
I have had this extremely frustrating problem that just recently started occurring with iTunes. I have read many discussion forums but can’t seem to find a working solution. The problem is every time I try to open iTunes I get an error message that says “iTunes has encountered a problem and needs to close.” The same thing happens when I try to open Quicktime as well.
I have tried every solution suggested in these forums. I have completely uninstalled Quicktime and iTunes along with their components (Bonjour, Apple Mobile Device Support, Apple Software Update, etc.) and then reinstalled each of them but the problem still remains. I do NOT use iTunes for my iPod (I do not own one) I simply use iTunes to listen to my music.
I have also tried the methods of installing Quicktime by itself and not with iTunes but the problem still remains. I have tried every solution I have seen. The only method I have not tried is completely removing all files and folders that have to do with iTunes because I am worried if I delete those files with all the music I have bought it will have to be downloaded again or lost.
This is the “Error Signature” that is on the error report when I try to open iTunes.
AppName: itunes.exe AppVer: 9.0.2.25 ModName: ntdll. dll
ModVer: 5.1.2600.5755 Offset: 0001b21a
There was A LOT more information in the “Error Report Contents” but it would have taken me all night to type it all accurately. If that is what is needed then I am willing to provide any other information about this problem in hope of getting some useful suggestions or solutions. Any help would be deeply appreciated. Thanks!

that's been happening to me all day! i hope someone answers soon. bought my daughter an itunes card for christmas and now can't use it

ITunes Installer has encountered a problem and needs to close.

I accidentally removed apple mobile device support so now I can't charge my ipod touch on my computer. I uninstalled itunes and tried reinstalling the latest one and got the message:
iTunes Installer has encountered a problem and needs to close. We are sorry for the inconvenience.
I tried removing temporary internet files, deleting all itunes/quicktime related files from registry, all related folders, setups, and pretty much anything related to it. I try reinstalling different versions but that message still appears. The installing bar goes to a different percentage each time. The farthest one went to about 90%
Does anyone know a solution? I had to resort to buying an AC adapter but it's inconvenient for me.

i found a way around the setup problem.. i created a new account on windows and tried to download and when it wouldnt work i looked at the tech part of the error report.. anyway there were 2 files with TEMP in it so i went to the temp folder and there was a weird folder with all random letters and numbers so after i deleted that the setup would work on the next account.. however on my old account it still wont download =/ but this is a good fix for now

Help! Blackberry Desktop Software has encountered a problem and needs to close

I cannot get my Blackberry Desktop to open. An immediate message is displayed" Blackberry Desktop Software has encountered a problem and needs to close." I have done the following:
1. Rebooted
2. Uninstalled and reinstalled from the website
3, Uninstalled, gone in to the program files and removed everything I cou;ld find from Research in Motion and then reinstalled from the website and rebooted
Nothing has worked. My Blackberry Bold 9700 phone is still working just fine but I cannot back it up/
I am not the most technilogically savvy but I'm not bad...Someone please help!.

I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Also, for XP users, please be sure you are on SP3...that is the current minimum level required with the latest Desktop Software.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

When i turn on itunes, it crashes automatically with the error message saying "itunes has encountered a problem and needs to close." I've tried reinstalling itunes but its the same. CAN SOMEONE PLEASE HELP!!!

when i turn on itunes, it crashes automatically with the error message saying "itunes has encountered a problem and needs to close." I've tried reinstalling itunes but its the same. CAN SOMEONE PLEASE HELP!!!

Try:
iOS: If you can't back up or restore from a backup in iTunes

Mobile backup has encountered a problem

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