Mobile Backup in iTunes doesn't work

Use windows xp and since ios7 mobile Backup doesn't work in i Tunes! What can i do?

I found another post suggesting a reboot using the up and down volume keys on the side of the phone.  Press both at once and hold until the screen goes black.  (ignore the screen shot message).  Once my phone rebooted I was able to set up the hotspot.  Not sure if it will work for everyone but did for me.

Similar Messages

  • Just got an iPad 2 and neither Keynote nor Pages were compatible. when I updated iOS as requisited, the backup from iTunes didn't work. the iPad doesn't connect to iTunes. what do I do?

    just got an iPad 2 and neither Keynote nor Pages were compatible. when I updated iOS as requisited, the backup from iTunes didn't work. the iPad doesn't connect to iTunes. what do I do?

    Usually it's because you are not making internet connection via wifi.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
     Cheers, Tom

  • After upgrade to IOS 8.3 sync with iTunes doesn't work

    After upgrade iPhone 6, iPad Air to IOS 8.3, the sync (over wifi, as well) to iTunes doesn't work anymore.
    On iMAC iTunes, the last sync's hour and day appear different from what is recorded on mobile devices (iPhone and iPad); with IOS 8.2 and the previous iTunes' version the sync worked correctly: the dates are the same only for few seconds after syncronization, then the IOS devices show the syncronization's dates related to two weeks ago.
    Thanks

    you'll need to contact your carrier.

  • Creating a new library with 'Shift/Start iTunes' doesn't work

    I'm trying to start a new library, but pressing Shift when I start itunes doesn't work. It takes me to my existing library.
    I've uninstalled, rebooted and reinstalled, and completely deleted any other libraries.
    Any ideas how I can start a new library any other way?

    Thanks, that didn't work the first time but did work the second.
    Perhaps I wasn't holding the shift key long enough - you presumably must keep holding it until the 'choose library' dialog actually pops up. I was releasing it after I'd clicked the 'start itunes' button.

  • Itunes doesn't work on windows 8.1

    after the upgrade to windows 8.1 (I have a HP Henvy H9 x64), itunes doesn't work. I unistalled all the apple software; I restarted the PC and then I installed again itunes (the last version 11.1.5 x64). When the installation finish and I start itunes give me this error "impossible to find the file c:\program files (x86)\itunes\itunes.exe". Verify that the filename is correct and try again.".
    Somebody could help me? Thanks

    Hello Lorenzo 1972,
    It sounds like you are unable to open iTunes even after a fresh install with the error that it cannot find the iTunes.exe file. That path, c:\program files (x86)\itunes\itunes.exe leads to the 32 bit program folder for iTunes. If you are using a shortcut you had on the desktop pre install, try going to C:\program files\itunes\ and finding the iTunes.exe file there.
    If not it sounds like iTunes may be installing a damaged copy of the 32 bit version of the application, so I would recommend the following article to help you get any old installation files out so you can install the 64 bit version fresh:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • Updated my iPhone 4s to 6.0.1 and iTunes on my mac to 7.0 now itunes doesn't work

    Updated my iPhone 4s to 6.0.1 and iTunes on my iMac to 7.0 now iTunes doesn't work. My iMac and iPhone will not sync. It just says waiting to start sync, step 1 of 6 for hours.
    Any ideas?

    Do not take it to a third party repair shop - downgrading causes problems and voids your warranty.
    I had to unlock it so that i could really use it as a phone.
    And that is the root of the problem. Unless you had your carrier unlock it, it was hacked and cannot be legitimately activated. Even if you don't care about warranty or problems, downgrading simply will not help an activation issue.

  • Update to iTunes 11.1.4 fails on Windows 7 and iTunes doesn't work anymore. How will we be able to receive future updates to correct this problem ?

    Now that iTunes doesn't work, how will we be able to receive future updates that corrects this problem ?

    The problem is on the PC with Windows 7... where iTunes doesn't work anymore.

  • My itunes doesn't work after installing lion 10.7. I even downloaded the updated version of itunes, does anyone know what to do?

    itunes doesn't work anymore

    My itunes was working fine until we try to connect a new ipod touch. It said I needed to update the itunes to 10.5 or higher. To do that I had to update my OS X  Lion also.. now it doesn work... grrrr. Please if you have the solution post. I am placing a call to apple support to see if they can help me. Also I was looking for alternative software in case I can't make it work. Do you have any recommendations? Thank you and I am sorry I cant be helpful yet.

  • I choose to restore from a safety backup in iTunes. It works ok, but iTunes is still asking to restore the iPhone. Why can't I get to syncronise the phone? I can't get the menue I am used to in iTunes. It only states "Klargjør iPhone" (Norwegian). Somethi

    I choose to restore from a safety backup in iTunes. It works ok, but iTunes is still asking to restore the iPhone. Why can't I get to syncronise the phone?
    I can't get the menue I am used to in iTunes. It only states "Klargjør iPhone" (Norwegian). Something like "Start up your iPhone". I've done this several times, restarted the iPhone and my computer, but I can't get ready to sync... The phone is working ok and my backup data is restored into the phone.

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iOS: Troubleshooting backup issues in iTunes
    http://support.apple.com/kb/ts2529
    -Griff W.

  • I have a 64 bit windows 7 and i have itunes 11 on it . itunes doesn't work as properly as 32 bit windows 7 .

    i have a 64 bit windows 7 and i have itunes 11 on it . itunes doesn't work as properly as one on 32 bit windows 7 .

    When requesting assistance, please provide the complete model name and/or product number of the HP computer in question. HP/Compaq makes thousands of models of computers that are all different. Without this information it may be difficult or impossible to assist you in resolving your issue.
    The above requested information can be found on the side, back, or bottom of your computer.
    Most driver packages available from most computer manufacturers and chipset providers contain setup information for both 32 and 64 bit operating systems. The installer determines the version to install based on the indentified operating system. This is an industry wide pratice and nothing is wrong.
    Please click the white KUDOS star to show your appreciation
    Frank
    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
    This is a user supported forum. I am a volunteer and I don't work for HP.
    HP 15t-j100 (on loan from HP)
    HP 13 Split x2 (on loan from HP)
    HP Slate8 Pro (on loan from HP)
    HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
    HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
    HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
    HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
    HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

  • ITunes funktioniert nicht mehr / iTunes doesn't work any longer

    Hallo liebe Community,
    ich habe seit gestern ein sehr ärgerliches Problem mit iTunes.
    Seit gestern kann ich zwar iTunes noch öffnen, jedoch kommt bei jeglichem Versuch eine Verbindung mit dem iTunes Store herzustellen (sei es über iTunes Match oder Store oder meinen Account) die Windows 8.1 Fehlermeldung "iTunes funktioniert nicht mehr". Jegliche Versuche danach noch was zu machen schlagen fehl da sich das Programm dann automatisch schließt.
    Was habe ich bis jetzt getan:
    - einfache Neuinstallation
    - komplette Neuinstallation (mit jeglicher Apple Software die auf meinem Pc war/ist)
    - Bereinigung und Überprüfung des Pc's
    - 1 Tag warten
    - an und abmelden vom iTunes Store (war nur möglich bevor das Problem aufgetreten ist)
    Nichts hat geholfen. Und jetzt habe ich einen Pc ohne Musik und allem anderen, weil alles in meiner iCloud ist. Kennt wer das Problem und kann mir zufällig helfen? Sämtliche Beiträge in den Apple Foren sowie in den Foren, die man durch Google findet, helfen nichts...und ja, ich habe die vorgeschlagenen Sachen ausprobiert.
    daer community,
    since yesterday it's still possible to open iTunes but at any try to get a connection to the iTunes Store (no metter if i try it through iTunes Match or Store or my iTunes Account) i'll get the Windows 8.1 error massage "iTunes doesn't work any longer". Any tries to do something after the error massage are useless because iTunes get closed by hisself.
    What i've already done:
    - simple reinstallation
    - complete reinstallation (reinstalled all Apple softwares i've got at my pc)
    - cleaned and checked my pc
    - waited 1 day
    - logged out and in at the iTunes Store (this was just possible before the problem appeard)
    Nothing helped. And now i've got a pc without music and everything that i get from iTunes because all is in my iCloud. Does anyone know this problem and could help me solving it? All posts in the Apple forums and the forums you'll find with the google search are useless...and yes, i tried them all.
    Vielen Dank,
    Thanks,
    Dominik

    https://discussions.apple.com/thread/5457433?start=0&tstart=0
    This solved my problem after even the Apple Support couldn't help me!

  • This iTunes doesn't work at all! Help.

    Hi. Why can't I download/buy Mp3's?
    I have newest iTunes 10. But when I go to "download" sections then still I can see "To download the item you just requested, you need to have iTunes" what is wrong.
    I have newest version. I try to buy Mp3's from 2 comptuers, from different internet browser but still nothing! Why this iTunes doesn't work?
    I am from Poland.

    Connect to the Computer you Usually Sync with and Follow the Steps Here...
    Recovery Mode
    http://support.apple.com/kb/HT1808

  • "itunes has detected a problem with your audio configuration"  Now  Itunes doesn't work on my windows 7 machine.  What to do?

    I have a Windows 7 system.  ITunes used to work fine.  Recently I am getting a message:
    "ITunes has detected a problem with your audio configuation.  Audio/Video playback may not operate properly."
    I have reloaded and repaired ITunes.  I have uninstalled and reinstalled Quicktime.  Nothing works.
    Itunes doesn't work any more on my machine.  Anybody?

    Hey there bogusss,
    I would recommend the troubleshooting steps from this article named:
    iTunes for Windows: iTunes cannot run because it detects an issue with QuickTime
    http://support.apple.com/kb/ts1371
    If this issue occurs with iTunes 7.0.2 - 7.6, customers may instead see this error message:
    "iTunes cannot run because it has detected a problem with your audio configuration"
    If this occurs with iTunes 7.0 or 7.0.1, customers may instead see a -200 error when opening iTunes 7.
    Resolution
    QuickTime may need to be reinstalled. Follow the steps below to uninstall QuickTime and then download and install QuickTime using the QuickTime standalone Installer.
    On the Start menu, click Control Panel.
    Follow the steps appropriate for your Windows operating system below.
    Windows XP and Windows 2000: Open the Add or Remove Programs control panel and selectQuickTime in the list of currently installed programs.
    Windows Vista and Windows 7: Click Uninstall a program (or if using Windows Vista's Classic View of the Control Panel, click Programs and Features) and select QuickTime in the list of currently installed programs.
    Click the Remove button (or Uninstall for Windows Vista and Windows 7) and follow the prompts to remove QuickTime from your computer.
    Download QuickTime. Note: There are two options for downloading QuickTime, be sure to select the option that does not include iTunes.
    During the download:
    If you choose to run the installer, proceed to the next step.
    If you choose to save the download, double click the QuickTimeInstaller file, then proceed to next step.
    Follow the on-screen instructions to install QuickTime.
    Reopen iTunes.
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • Itunes doesn't work on ipad after updating to iOS 6

    itunes doesn't work on ipad3 cellular after updating to iOS 6

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • ITunes doesn't work on my laptop

    ITunes doesn't work on my laptop. I tried older versions also. It gets stuck once I open it. I have Windows 7

    Try working through this problesooting article:
    http://support.apple.com/kb/TS1717
    You need to establish if the problem is account specific or system wide and then check through the approriate section.
    As a shot in the dark, some people have found the follow procedutre helps:
    1. Quit iTunes.
    2. Start an elevated command prompt (Start Menu -> All Programs -> Accessories -> Right Click "Command Prompt" -> "Run as Administrator")
    3. Once in the command prompt, type "netsh winsock reset" and hit ENTER.
    4. Reboot your machine.
    5. Restart iTunes.

Maybe you are looking for

  • My iphone 4s no longer has any sound expect with headphones.

    My iphone 4s no longer has any sound expect with headphones. I have cleaned the head jack and dock connector, restarted, and reset the phone. This occurred after updating to ISO 6. What else can be done? Thanks!

  • Can't export LT to Shake

    Hello, I created some titles in Live Type and have important the files to FCP6. I want to use Shake to fine tune the clips. When I highlight the clip to send to Shake the dialogue box appears but the send to shake option is grayed out and i am unable

  • ANID 2 In Windows 8.1 universal apps

    Hi, We want to have unique id just like ANID 2 in windows phone 8.1. So. what options do we have for unique ids ?

  • Why is my Acrobat 9 product serial number invalid?

    I recently upgraded my home computer from XP to Windows 7, which required a clean install. When I went to download my Acrobat 9 from the Adobe website, I received an invalid serial number message. The serial number is the one shown with my registered

  • Trouble syncing Yahoo Calendar with BB8330 using DTM

    I am desperately trying to sync my 8330 with Yahoo Calendar.   WIth only the following 2 exceptions, items entered on my BB calendar can not be seen on my Yahoo calendar.   It will sync recurring entriesand it will sync calendar entries for today.  I